Wile Hyundai

Everyone was extremely friendly and helpful. All of the people I talked to were eager to help out and I didn't feel like I was being shorted in any way people I talked to were eager to help out and I didn't feel like I was being shorted in any way More

I have just made my third vehicle purchase from WILE Hyundai of Columbia CT. Moving into the area a few years ago or so and in need of a vehicle for my daughter for college, I purchased a pre-owned 05 Hyundai of Columbia CT. Moving into the area a few years ago or so and in need of a vehicle for my daughter for college, I purchased a pre-owned 05 Elantra, which she still has and won't give up,... at 107K and counting. My second purchase was a new 08 Sonata, which I wasn't looking for at the time, but I could not pass up the excellent deal. I reluctantly just parted with the 08 at 117K for the same reason;...Could not pass up this deal on my 2013 Sonata Limited!! (The 08 was quickly snatched up by my neighbor for their daughter going to school soon). I have never cared for dealerships in the past, due to the negative experiences. The reason I clicked on everyone's picture for this review is that although I have purchased only three vehicles at WILE, I have dealt with everyone there and have come to know them well. This purchase was with DAN and JESS, who explained everything I needed to know and worked out the best deal I could get to my satisfaction. But no matter who you see when you go in, you will be met pleasantly and treated more than fairly. There really is no need to go anywhere else. Their reputation in the Willimantic area, as well as beyond, is outstanding. Just go to the mall or any shopping center around town. What cars do you see?...with who's name on the marker frame? Just stop in, even if you aren't really looking yet, and just speak to,...well, start anywhere. See EVERYONE!! I would be totally remiss if I did not recognize the SERVICE DEPT. (Why aren't their pictures here??) Whether you are currently driving a Hyundai or not (you should be!), the service department here is excellent. The service staff is as pleasant to deal with as anyone else you'll meet. MARK, BRIAN, PHIL AND TONY are whom I can recall by name (Don't need to go there much), and have been extremely helpful and informative. Once, not long ago when my daughter was visiting (lives out of the area), we noticed her car leaking radiator fluid. I called Mark and shot right down. It was a Friday!! The staff was leaving for the day as I called. Phil hung around. Determining the radiator had to be replaced, (showing me where and why) Mark went inside and returned with keys for a loaner which I took and was able to give my car to my daughter. Monday afternoon,...new radiator. This was gonna be short,...But I could go on even more. All you need to know is this....GO THERE!!!! More

This was my first experience buying a car, and I was impressed with how helpful the staff was, especially Tania, in making me feel at ease and answering all my questions. All of the staff I worked with impressed with how helpful the staff was, especially Tania, in making me feel at ease and answering all my questions. All of the staff I worked with were super friendly and knowledgeable, and I felt like they really put a lot of thought into getting me the best deal. More

I stopped in with 2012 Hyundai with just under 30K late on a friday to see what it was worth. Requested to see the person with the sharpest pencil for a possible trade in...made it clear I was not in Need on a friday to see what it was worth. Requested to see the person with the sharpest pencil for a possible trade in...made it clear I was not in Need just looking! Todd, was the sales agent I had first contact with not sure if you rate these guys on scale of 1-10 ... but I would say the whole team was 12-15...it was so impressed with NO pressure feel of the conversations, had a chance to meet Andy Wile, Dan and Anthony. As it turned out after what appeared to be a full disclosure of the Numbers I felt the offer for the trade was about 300 low from what I had been offered at another dealer, however Everyone needs to make a buck and and the the monthly payment was a bit more than I wanted! So I opted not to due the deal unless we could get the number down to my limit.... then Todd mentioned that Anthony had a Demo unit less a trim package I was looking at that might work... so I took a look , asked for a Number and they made the deal work. So Anthony did not loose his shirt but he did loose his car.... Buy the time all this went down it was about closing Friday night, and I had a lot of stuff in my trade, they offered to stayed open , we did the paper work. Dan needed my Company Tax ID With me as it was required..I did not have it on hand and Dan allowed me to text it that night once I got back to my office...Dan Walked me through all of the paper work informed me of the Gap Ins.... which I did not understand and I bought that as well , Thanks Dan! Felt NO pressure through this all and I feel I got a step up deal based on all the factors..Todd worked with me to swap contents and followed me to fuel station to Top off the Tank... Thanks Todd! On Saturday I came in early with a few more Docs requested , and asked if they would detail the Car as it had been used by Antony prior, the car was clean but needed a detail.. so Dan said it would take a few hours, said the keys were in His car if I needed to go and care for business, of which I did so I took his car for a few hours returned the car was detailed and Todd Spent a little more time going over some Perks offered with the new Ride....I decided to do business with them extremely pleasurable experience with this dealership and they have gained a long term customer for sure as long as I live in this area, Andy you have a great team there and I thank you for your efforts to make this deal work!! I am also happy with the product as well Hyundai has done good things with this brand.... More

I haven't had my Sonata for a week and I already love it. I cannot thank Wile enough for explaining all the features and services from Wile to me so that I was able to make a decision on the spot. I u it. I cannot thank Wile enough for explaining all the features and services from Wile to me so that I was able to make a decision on the spot. I usually like to sleep on big decisions, but I felt a a confidence in Wile Motors that persuaded me that THIS Hyndai from WILE was the one. I appreciate their "lay everything out on the table" approach to business. Honestly, I was so impressed by the level of customer service provided. They really went the extra step.. More

From the moment we stepped into Wile Hyundai we were greeted with smiles and treated professionally. We had numerous questions about the various models that Hyundai offers and Anthony Gonci and Dean Ch greeted with smiles and treated professionally. We had numerous questions about the various models that Hyundai offers and Anthony Gonci and Dean Chapman were extremely knowledgable about the various vehicles. We test drove many cars and did not get one complaint from either of them despite us not purchasing a vehicle the first day. They even helped us put air in our tire when we noticed it was low. In addition to this, they were extremely child friendly and talked to our 6 year old son like he was a part of their family. After returning home to do some research we noticed that our drivers license was left at the dealership. When we called Anthony, he informed us that Dean was already in route to our home to return it. The next day we returned to the dealership and test drove a couple models to ensure that we were purchasing the right vehicle, again with no complaints (they even pulled out the showroom car to let us test drive it as well). Both Dean and Anthony were extremely friendly and not pushy at all. After selecting the Hyundai Sonata Limited both of them helped us through the finance process and made us feel comfortable. We are very likely to purchase another vehicle from Wile Hyundai in the future. Thank you Dean and Anthony!! More

I just bought a 2013 Hyundai Genesis Coupe from Wile Hyundai, and all I can say is that I couldn't be happier. This is my second purchase from this dealership. My first was a pre-owned 2006 Sonata. I en Hyundai, and all I can say is that I couldn't be happier. This is my second purchase from this dealership. My first was a pre-owned 2006 Sonata. I enjoyed my first experience so much that they were my first choice when I had an oppurtunity to upgrade my vehicle. Driving off the lot in the best car I ever owned felt great. This was only matched by the customer service I received by the whole team at Wile Hyundai in Columbia,Ct. Never once did I feel Conned or pressured. They were all friendly and acted in my best interest every step of the way. From locating the vehicle I really wanted, to arranging financing options, it was just such an easy process. Sometimes we're scared of dealerships or our credit when we really shouldn't be. These guys will do everything they can to make you happy. Overall I can't say how great they are. People that weren't even involved in my purchase were very friendly and accommadating. I never once felt that I was just a sale and not a person. This really meant alot to me. I have to personally thank Jesse Nye for spear-heading this great experience. He is a straight-shooter who really has mastered customer service. He was there for me every step of the way without being pushy. He never came across as a salesman. He never tried to push something on me that I didn't want or need. He was friendly, helpful, and most of all, honest. These are rare traights in this industry. I can't recommend him enough. This also says alot about Hyundai and this dealership. This company stands by their product so confidently that they offer the best warranties around. On top of that, they are wise enough to have people like Jesse representing their brand. So to sum all of this up: if you want a great car, buy a Hyundai, and if you want great customer service, go see Jesse and the team at Wile Hyundai in Columbia, Ct. More

I walked into Wile Hyundai on a Sunday afternoon to peruse their selection as I had read recently that the Elantra was a quality vehicle and had received a number of recommendations from friends and my peruse their selection as I had read recently that the Elantra was a quality vehicle and had received a number of recommendations from friends and my barber. I was greeted by Doug who provided me answers to all of my questions about their used Elantras on the lot and allowed me to take a test drive of one of the vehicles. I left the dealership satisfied with the Elantra and after comparing their prices to those of other dealerships for comparable Elantras in the area, had found that their prices were the best. Doug and I met up again and discussed the one Elantra that had caught my eye and within a short while I had agreed to purchase the vehicle; they offered me a fair value for the trade in of my old Civic. Overall, I was quite satisfied with the price I paid for the Elantra and with both Doug and Tania and would recommend that anyone looking to purchase a vehicle consider taking a look at Wile. More

Just purchased a new 2013 Sonata SE and had the best car buying experience at Wile. Jesse and Tania were both terrific to work with. I had visited and contacted many other dealerships with the request for buying experience at Wile. Jesse and Tania were both terrific to work with. I had visited and contacted many other dealerships with the request for a Sonata with specific features and a specific price range. They key thing I was looking for was an "out the door" price - not add ons or surprises once I decided to purchase. Jesse was the ONLY salesman who gave me that and found me a vehicle from another dealership which had the features I was looking for. I appreciate the he took the time to listen to what I wanted and didn't try to sway me to something that was already in stock which would have made his job much easier. I will definitely make the drive to Willimantic for any future vehicles. More

SALESMAN TODD DIGIOVANNI , BUSINESS MANAGER DAN SALESMAN TODD DIGIOVANNI , BUSINESS MANAGER DAN ALFORD,SALES MANAGER ANTHONY GONCI WERE ALL TERRIFIC.I ENJOYED WORKING WITH THEM IMMENSELY.THEY WERE SALESMAN TODD DIGIOVANNI , BUSINESS MANAGER DAN ALFORD,SALES MANAGER ANTHONY GONCI WERE ALL TERRIFIC.I ENJOYED WORKING WITH THEM IMMENSELY.THEY WERE STRAIGHT FORWARD AND VERY PROFESSIONAL.I WAS NEVER PRESSURED OR HASSLED IN ANY WAY.I REALLY HAD A WONDERFUL EXPERIENCE AT THIS DEALERSHIP AND WOULD HIGHLY RECOMMEND VISITING THEM RATHER THAN BEING AGGRAVATED BY MOST CAR DEALERS.YOU WILL BE PLEASANTLY SURPRIZED. More