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Wilde Toyota - Service Center

West Allis, WI

4.6
378 Reviews

378 Reviews of Wilde Toyota - Service Center

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October 16, 2024

Usually good, but my service last time was ridiculous. I went in for a simple tire rotation and it took 2 hours. They have a text feature where you can text your service agent throughout the service and I More

by laurenraecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (I don’t have his last name)
Oct 17, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us. We're sorry to hear about the inconvenience during your recent visit at Wilde Toyota and appreciate your patience. We'll address this internally to ensure better communication in the future, as we strive to maintain our usual high standards of service. If there's anything further we can assist you with, please reach out at your convenience. Thank you, Hannah Retterath - Service Manager - 414-209-6674

October 16, 2024

Joe, the assistant service manager, was professional and informative about service required and was willing to work with my schedule. It was enjoyable working with him and I trusted his recommendations. More

by Rerickson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

We're delighted to hear that Joe provided you with professional and informative service at Wilde Toyota. Thank you for trusting us with your vehicle needs!

October 16, 2024

Great customer service! Good value. Knowledgeable service staff. Left confident that they did a good job. More

by rdolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our Wilde Toyota team provided great service and left you feeling confident. We appreciate your support!

October 15, 2024

Had a pretty good experience. It took quite a bit of time to fix but ended up getting the job done More

by kakasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Wilde Toyota responded

Thank you for your patience during your visit to Wilde Toyota. We're glad our team was able to get the job completed and we look forward to seeing you again next time!

October 14, 2024

Always a pleasant experience! Very helpful service people. Joseph was a great help explaining the work needed to my vehicle and making sure I had the best possible solution! More

by dlopera60
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

We're delighted to hear that Joseph and our service team at Wilde Toyota provided you with a pleasant experience. Thank you for sharing your feedback, and we're here whenever you need us!

October 13, 2024

The employees go about and beyond to help you when they are servicing my car. Eric kept me up to date while working on my car. And they washed my car which was wonderful! More

by Linda Heyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

Hi Linda, we're delighted to hear that Eric and the team at Wilde Toyota provided such attentive service. Thank you for sharing your experience with us!

October 12, 2024

Solid staff. Clean dealership. Easy check in. Large waiting area with places to work or watch tv. More

by jjwelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

We're glad you enjoyed your time in our waiting room and appreciate your feedback! Please reach out if there's anything we can do for you in the future.

October 11, 2024

My representative was very responsive to my needs and was able to answer all the questions that I had In a professional manner More

by b.vanhelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Wilde Toyota responded

Thank you for sharing your experience! We're glad to hear that our team at Wilde Toyota was able to meet your needs and provide professional service. We appreciate the feedback!

October 11, 2024

Friendly customer service. Timely appointment schedule. Cleanliness of dealership. Reasonable price. Good explanation of work that was preformed. More

by Jnitch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Heise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Wilde Toyota responded

Thank you for highlighting the friendly service and cleanliness at Wilde Toyota. We're glad to hear that everything met your expectations! We appreciate your feedback and look forward to serving you again in the future.

October 11, 2024

Good experience with purchasing a vehicle here. The service department is hit or miss as to the quality you get. More

by Freddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Wilde Toyota responded

Hi Freddy, thanks for sharing your feedback with us at Wilde Toyota. We're glad to hear you had a good purchasing experience and appreciate your input on our service department. We'll work on making improvements!

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