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Wilde Toyota - Service Center

West Allis, WI

4.6
378 Reviews

378 Reviews of Wilde Toyota - Service Center

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October 21, 2024

Wilde does the maintenance on my car. I schedule an appointment and they get me in on time, do the work quickly and well and give me free coffee in a pleasant waiting area. What could be More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Wilde Toyota responded

Hi Dave, we're delighted to hear that you enjoy the efficient service and amenities at Wilde Toyota! Thanks for choosing us for your car maintenance needs. See you next time!

October 21, 2024

Great service! Erin is always reliable, considerate and honest. She sees to it that the work is done in a timely manner. Much appreciated. More

by Rav 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Reiels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Wilde Toyota responded

Thank you for the kind words! We're glad to hear Erin provided reliable and considerate service at Wilde Toyota. We appreciate your support and look forward to next time!

October 21, 2024

Service was prompt and took less time than I expected. Discount coupon that I received in email notice was applied. More

by mkg14mil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Oct 23, 2024 -

Wilde Toyota responded

We're glad to hear that your service experience at Wilde Toyota was prompt and efficient! It's great that you were able to use the discount coupon as well. Thank you for sharing your feedback with us!

October 20, 2024

At the service time before my most recent, I had a bad experience. Service Representative Eric Johnson and Supervisor Jay Streeter treated me badly. However, at my most recent service, Service Represe More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Wilde Toyota responded

Hi Bruce, we're glad to hear that Tsai provided you with a positive experience during your recent visit to Wilde Toyota. We appreciate your feedback and will make sure it reaches the team. Thank you for giving us another chance!

October 19, 2024

Good service but a long time for short-term needs. Great representative as usual. Recommended More

by tombg1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Reiels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Wilde Toyota responded

Thank you for your review and your patience with our service team at Wilde Toyota. Please reach out if there's anything we can do for you down the road. Safe travels!

October 19, 2024

Completed all contracted work with no extra charges. The service department did a great job. Thank you! More

by mirianherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 21, 2024 -

Wilde Toyota responded

We're delighted to hear that our service department at Wilde Toyota met your expectations without any extra charges. Thank you for the positive feedback!

October 19, 2024

Everything was great! xxxx the 15 words! You can not tell me how many words to write or not write! Do you want the review? Eliminate the word count! More

by Hughnelson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Wilde Toyota responded

Thank you for the feedback! We're glad to hear everything was great at Wilde Toyota. We appreciate your review and support!

October 17, 2024

I was given the run around after a few visits, just to find out after paying over $600 on back breaks, that my front breaks needed replaced. The cost jumped to $1,300. I don’t know why they couldn’t see t More

by aslander7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Arriaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for taking the time to share your experience about the brake service with us. It's disappointing that we didn't catch everything during your initial visit, and I understand how this could affect trust. We strive for thoroughness in our inspections and apologize for any oversight on our part. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Jay Streeter - Assistant Service Manager - jstreeter@gowilde.com

October 17, 2024

Selma is my advisor. She does a great job getting me scheduled and what I need. More

by gbraund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Arriaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for your review and your kind words about Selma! We'll make sure this gets passed along to her and we look forward to seeing you soon.

October 16, 2024

I recently had an excellent experience at Wilde Honda. From the moment I walked in, I felt welcomed and valued as a customer. The entire team was friendly, professional, and—most importantly—honest about More

by p524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kresha
Oct 16, 2024 -

Wilde Toyota responded

Thank you for sharing your wonderful experience at Wilde Honda! We're delighted to hear that Kresha and the team provided a welcoming, honest, and pressure-free environment. Your recommendation means a lot to us, and we're thrilled you found the perfect fit within your budget. Enjoy your new car!

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