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Wilde Toyota - Service Center

West Allis, WI

4.6
331 Reviews
Call Service Center (414) 441-3184

331 Reviews of Wilde Toyota - Service Center

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October 10, 2024

5 stars for Joseph Tsai and his help handling everything. The 4 stars overall was with how my car was returned to me. The "car wash" left more water spots/dirt all over than the car had when I dropped it off More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Wilde Toyota responded

Thank you for sharing your feedback about your experience at Wilde Toyota. We're glad to hear Joseph provided excellent service, but we're sorry the car wash and handling of tools didn't meet expectations. We'll address this with our team to ensure improvements are made in these areas. We appreciate your input and hope you'll give us another chance in the future!

October 08, 2024

I have been coming to this dealership since I purchased my 4runner. Best service ever More

by 4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Wilde Toyota responded

Thank you for choosing Wilde Toyota for your car-buying needs! We hope you enjoy every mile in your 4Runner!

October 08, 2024

Joseph was great to deal with; explained the recommended work done and answered all my questions. More

by servicewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Wilde Toyota responded

We're glad to hear you had a great experience with Joseph and our team at Wilde Toyota. Thank you for choosing us!

October 08, 2024

People are nice in service area but wait time is too long. It should not take 1 hr 20 mins to rotate 4 tires. More

by cindyllambro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Wilde Toyota responded

Thank you for your feedback on the service experience at Wilde Toyota. We apologize for the wait time and appreciate your patience; we'll work to improve efficiency in future visits. Your input is valuable, and we hope to serve you better next time!

October 07, 2024

My view screen was not fixed. It is still getting double and triple images and it is flashing. I think the Venza needs a new unit. More

by davidrabiego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seybold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Wilde Toyota responded

Thank you for bringing this to our attention. We're sorry to hear about the issue with your view screen and appreciate your feedback. Please reach out directly so we can address this concern at Wilde Toyota and find a solution for you! Hannah Retterath - Service Manager - 414-209-6674

October 07, 2024

The staff is helpful, friendly, efficient, and professional. Our questions are always answered. We are pleased with their service. More

by lenykryscio
Recommend Dealer
Yes
Employees Worked With
I forgot his name
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Oct 08, 2024 -

Wilde Toyota responded

We're delighted to hear that you found our team at Wilde Toyota helpful and professional. Thank you for sharing your positive experience, and we're always here to assist with any questions!

October 07, 2024

I have purchased my last 3 cars from Wilde and have trusted them to service my cars. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 08, 2024 -

Wilde Toyota responded

Thank you for your review and your continued business for 3 cars! We look forward to working with you again down the road!

October 07, 2024

Does good work at a fair price. Knowledgeable service people, work is done promptly. If extra work is needed, this is disclosed quickly and clearly. More

by Daly.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Szupica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Wilde Toyota responded

We're glad to hear you had a positive experience with our knowledgeable team at Wilde Toyota. Thank you for the feedback and trust in our service!

October 06, 2024

The service treatment was great. I will definitely go back again for service. It was great learning experience. More

by Al white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Wilde Toyota responded

We're delighted to hear that you had a positive service experience at Wilde Toyota! Thank you for your feedback, and we look forward to welcoming you back in the future.

October 06, 2024

the staff is welcoming, genuine and caring. Chris Burgos was terrific - very polite and professional More

by ericblosin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burgos, Chris
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Oct 07, 2024 -

Wilde Toyota responded

Hi Eric, thank you for the kind words! We're delighted to hear that Chris and our team at Wilde Toyota made your experience a positive one. We appreciate your support!

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