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Wilde Toyota - Service Center

West Allis, WI

4.7
478 Reviews

478 Reviews of Wilde Toyota - Service Center

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April 01, 2025

Job completed in timely manner and excellent communications from service Advisor (Joseph Tsai). Very Satisfied. More

by jnetzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Wilde Toyota responded

We're delighted to hear that Joseph and the Wilde Toyota team provided you with timely service and excellent communication. Thank you for sharing your satisfaction!

April 01, 2025

This is my go to dealership. Never had any bad experience here. Everyone is very professional and so friendly. Great service! Thanks Toyota 👍🏻 More

by Tscrubz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Wilde Toyota responded

We're delighted to be your go-to dealership and appreciate the kind words about our team at Wilde Toyota! It's fantastic to know you've consistently had positive experiences with us. Thanks for choosing us, and we look forward to serving you again soon!

March 30, 2025

Friendly service writer and explains what the mechanic advised. Went in for oil change and tire rotation. Ended up with added an alignment and brake fluid change and battery replacement. More

by djog6944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seybold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Wilde Toyota responded

We're glad to hear that our team at Wilde Toyota provided friendly and informative service during your visit. It's great to know you were well taken care of with all the necessary maintenance updates! Thank you for choosing us, and we look forward to assisting you again in the future.

March 28, 2025

Eric was very helpful! Kept in touch during my wait. Wait time for recall on my Toyota Rav 4 was 1& 1/2 hours. A little long but they got it done. Nice dealership. More

by Nholzberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Nholzberger responded

Send response

Mar 28, 2025 -

Nholzberger responded

Got my recall done with good service from Eric!

Mar 31, 2025 -

Wilde Toyota responded

We're glad to hear that Eric provided helpful service during your visit at Wilde Toyota! We appreciate your patience with the wait time and are happy everything was completed successfully. Thanks for choosing us, and we hope to see you again soon!

March 28, 2025

The dealership has always been super friendly and helpful but when I came in the assistant service manager was not helpful at all. Very disappointing. More

by kailymcauliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Reiels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Wilde Toyota responded

Thank you for sharing your feedback with us. We're glad to hear that you've generally had positive experiences at Wilde Toyota, but we're sorry to learn about the recent disappointment. We'll address this internally and strive to improve our service in the future.

March 28, 2025

Had recall fixed and my battery light issue resolved to satisfaction and explanations provided as well More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Wilde Toyota responded

Hi Frank, we're delighted to hear that your recall and battery light issue were resolved satisfactorily at Wilde Toyota. Thank you for trusting us with your vehicle's needs!

March 27, 2025

M remarks are meant to commend and thank Erin Reiels, assistant service manager, who focuses on her customers and what they need to get back on the road. She is pleasant, compassionate, and very knowledg More

by 2kinobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Rosewitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Reiels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Wilde Toyota responded

Thank you for sharing your experience with Erin at Wilde Toyota! We're delighted to hear that her focus and expertise made a positive impact on your visit. We appreciate the kind words and look forward to serving you again in the future!

March 26, 2025

I actually enjoy coming in for my car maintenance. The cost is reasonable, and there's coffee, a fireplace, and TV. Everyone I ran into was very polite and helpful More

by linda.in.waukesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Wilde Toyota responded

We're delighted to hear that you enjoy your visits for car maintenance at Wilde Toyota! It's great to know our amenities and team have made a positive impression. Thank you for sharing your experience with us!

March 25, 2025

The service department is great, advisors are knowledgeable and the managers are always available to step in for assistance or clarification when needed. More

by anna.foley2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Wilde Toyota responded

Thank you for highlighting the expertise and availability of our service team at Wilde Toyota. We're delighted to know that our advisors and managers were able to assist you effectively. We appreciate your feedback!

March 24, 2025

I always receive great service here. I feel the service department operates with honesty and integrity More

by E.j.mingeszweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Wilde Toyota responded

Thank you for sharing your positive experience with the service department at Wilde Toyota! We're delighted to know that our team's honesty and integrity have earned your trust. We look forward to serving you again in the future!

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