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Wilde Toyota - Service Center

West Allis, WI

4.6
331 Reviews

331 Reviews of Wilde Toyota - Service Center

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October 17, 2024

I was given the run around after a few visits, just to find out after paying over $600 on back breaks, that my front breaks needed replaced. The cost jumped to $1,300. I don’t know why they couldn’t see t More

by aslander7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Arriaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for taking the time to share your experience about the brake service with us. It's disappointing that we didn't catch everything during your initial visit, and I understand how this could affect trust. We strive for thoroughness in our inspections and apologize for any oversight on our part. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Jay Streeter - Assistant Service Manager - jstreeter@gowilde.com

October 17, 2024

Selma is my advisor. She does a great job getting me scheduled and what I need. More

by gbraund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Arriaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for your review and your kind words about Selma! We'll make sure this gets passed along to her and we look forward to seeing you soon.

October 16, 2024

I recently had an excellent experience at Wilde Honda. From the moment I walked in, I felt welcomed and valued as a customer. The entire team was friendly, professional, and—most importantly—honest about More

by p524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kresha
Oct 16, 2024 -

Wilde Toyota responded

Thank you for sharing your wonderful experience at Wilde Honda! We're delighted to hear that Kresha and the team provided a welcoming, honest, and pressure-free environment. Your recommendation means a lot to us, and we're thrilled you found the perfect fit within your budget. Enjoy your new car!

October 16, 2024

Usually good, but my service last time was ridiculous. I went in for a simple tire rotation and it took 2 hours. They have a text feature where you can text your service agent throughout the service and I More

by laurenraecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (I don’t have his last name)
Oct 17, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us. We're sorry to hear about the inconvenience during your recent visit at Wilde Toyota and appreciate your patience. We'll address this internally to ensure better communication in the future, as we strive to maintain our usual high standards of service. If there's anything further we can assist you with, please reach out at your convenience. Thank you, Hannah Retterath - Service Manager - 414-209-6674

October 16, 2024

Joe, the assistant service manager, was professional and informative about service required and was willing to work with my schedule. It was enjoyable working with him and I trusted his recommendations. More

by Rerickson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

We're delighted to hear that Joe provided you with professional and informative service at Wilde Toyota. Thank you for trusting us with your vehicle needs!

October 16, 2024

Great customer service! Good value. Knowledgeable service staff. Left confident that they did a good job. More

by rdolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our Wilde Toyota team provided great service and left you feeling confident. We appreciate your support!

October 15, 2024

Had a pretty good experience. It took quite a bit of time to fix but ended up getting the job done More

by kakasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Wilde Toyota responded

Thank you for your patience during your visit to Wilde Toyota. We're glad our team was able to get the job completed and we look forward to seeing you again next time!

October 14, 2024

Always a pleasant experience! Very helpful service people. Joseph was a great help explaining the work needed to my vehicle and making sure I had the best possible solution! More

by dlopera60
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

We're delighted to hear that Joseph and our service team at Wilde Toyota provided you with a pleasant experience. Thank you for sharing your feedback, and we're here whenever you need us!

October 13, 2024

The employees go about and beyond to help you when they are servicing my car. Eric kept me up to date while working on my car. And they washed my car which was wonderful! More

by Linda Heyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

Hi Linda, we're delighted to hear that Eric and the team at Wilde Toyota provided such attentive service. Thank you for sharing your experience with us!

October 12, 2024

Solid staff. Clean dealership. Easy check in. Large waiting area with places to work or watch tv. More

by jjwelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

We're glad you enjoyed your time in our waiting room and appreciate your feedback! Please reach out if there's anything we can do for you in the future.

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