Wilde Toyota - Service Center

I bought a used Camry from Wilde Toyota. I paid for a remote/ key fob at closing. I called to schedule an appointment to have the key programmed, they didn't know where the fob was, transferred me to par remote/ key fob at closing. I called to schedule an appointment to have the key programmed, they didn't know where the fob was, transferred me to parts who didn't answer, then they had me leave a message with my salesman.. The phone call was never returned. I called service again, they said they would look into it for me and call me back. Two days later my call still wasn't returned. I called and talked to a manager, who transferred me to service. I had to re- explain everything again. The fob was always in stock, not sure why I have been given the run around. I finally have an appointment, but dread dealing with service if this is the way things work at Wilde. More

Kevin is a great salesman.I have bought a Corolla in the past dealing with Kevin. Now we have 2 in our family. My sister Heidi was recently looking for a used car, that is why I brought her to Kevin. Kevin past dealing with Kevin. Now we have 2 in our family. My sister Heidi was recently looking for a used car, that is why I brought her to Kevin. Kevin is an experienced salesman, who knows his business when it comes to used cars. Kevin makes you feel comfortable and answers your questions honestly. That is why my sister bought a Corolla instead of a Ford. There were some issues with the service dept, but I do not want to hamper Kevin's good review with those issues. Wilde Toyota is very lucky to have Kevin, I will continue to refer people to Kevin. Chris More

I've been in the service dept twice for oil changes,etc, for my 2011 Rav4. Joel has helped me both times. He's an exceptional person in that department...I don't have to wait, he explains what was done, e for my 2011 Rav4. Joel has helped me both times. He's an exceptional person in that department...I don't have to wait, he explains what was done, etc. In addition, he's gone above what most likely is expected of him. Not being familiar with being able to make phone calls using the buttons on my car (bluetooth, I guess), Joel set up the numbers and explained how to use it. I never expected to use or to like the convenience, but in one day I loved it! And that was all because of Joel Valdez. He told me to come in whenever I had a question. With my second oil change I had more questions, all of which Joel was able to help with. Joel Valdez is what every service department representative should be. It's clear that a satisfied customer is important to him. He's a great representative for Toyota and an asset to the business. More

Dawn has excellent customer service!She was able to process the paperwork, make suggestions on products I was purchasing and was very upbeat throughout my time at the dealership - thanks! process the paperwork, make suggestions on products I was purchasing and was very upbeat throughout my time at the dealership - thanks! More

Craig was very helpful and knowledgeable. He went above and beyond with great customer care. I would highly recommend him to anyone. I look forward to future visits at Wilde Toyota. and beyond with great customer care. I would highly recommend him to anyone. I look forward to future visits at Wilde Toyota. More

I came in to get my oil changed and Craig greeted me with a friendly welcome. I came to get an oil change. Craig mentioned that I needed my tires rotated as well and I was unaware of those simple maintenance a friendly welcome. I came to get an oil change. Craig mentioned that I needed my tires rotated as well and I was unaware of those simple maintenance. He explained to me the importance of rotaiting my tires every other oil change to make the most of my tires. I am a female and it was nice to know that Craig was looking out for me and my cars best interest. He was very kind and knowledgeable in his field of expertise. This was my first time to Wilde Toyota and after my experience, I definitely will be coming back and recommending my friends and family to visit Craig for their service needs! More

This is for Craig Prochaska and the people at Wilde Toyota, I was in last Saturday to have my tires changed and a front end alignment and Craig the Service guy I had was one of the nicest guys I have e Toyota, I was in last Saturday to have my tires changed and a front end alignment and Craig the Service guy I had was one of the nicest guys I have ever had to deal with. He was super helpful, well mannered, polite, and looked out for my best interest! He is a great employer to have at your company!. I will be back again! Thanks for the great service Craig! More

all questions were answered, a good financial rate was found, a cable came loose under the car and i was told to bring it in so that it could be fixed, which i did not expect. the car was clean, and dro found, a cable came loose under the car and i was told to bring it in so that it could be fixed, which i did not expect. the car was clean, and drove well. no pressures. More

My Toyota Rav4 needed a airbag sensor replaced (recall). There is a dealership approximately 20 minutes from my home, but I bring my Toyota on a 45 minute drive to Wilde Toyota because of the excellent serv There is a dealership approximately 20 minutes from my home, but I bring my Toyota on a 45 minute drive to Wilde Toyota because of the excellent service I continue to receive through 5 years of owning the vehicle I bought there. The people are all very friendly. They explain in detail, whatever needs to be done. And the big bonus is that my car comes back to me "freshly washed", which I love. Thank you Wilde, for continuing to exceed my expectations. More

In and out on my 5,000 mi. '11 RAV4 scheduled maintenance in 45 mins. (fast - I thought). All service, parts and cashier people are nice and helpful. They'll answer ALL of your questions. Nice facility to in 45 mins. (fast - I thought). All service, parts and cashier people are nice and helpful. They'll answer ALL of your questions. Nice facility to wait for your vehicle while it's being serviced. You can rent a car here OR free shuttle it, I believe. More