Wilde Toyota - Service Center

I had an excellent experience purchasing a Toyota Highlander at Wilde Toyota in December 2008. Based on all of the research I did, the price was outstanding. I've taken the vehicle back for service Highlander at Wilde Toyota in December 2008. Based on all of the research I did, the price was outstanding. I've taken the vehicle back for service every 5000 miles and have been treated well every time. I just completed the 30,000 mile maintenance and received service that went above and beyond what I expected. Because of the recall on the Highlander, I had to replace the all weather mats with new mats designed by Toyota. I noticed the new mats were not as effective in containing the snow and salt and reported this to Wilde Toyota on my recent visit. They were selling a different style of mat at the dealer that was slightly similar to the ones I had replaced and I was at first told that I could purchase these mats for $80. I mentioned that this didn't seem fair since the added expense for suitable mats would really be due to the recall, and I had already paid for quality all weather mats at the time I originally bought the vehicle. I worked with Clayton Parulski who generously agreed to provide the new mats to me at no additional expense. He was completely professional and understanding, and this has been my experience with Wilde Toyota from the time I first purchased the vehicle two years ago. Excellent dealer and I highly recommend working with them. More

I recently had my car serviced at Wilde Toyota and I have never had a better experience anywhere else. Matt Smeiska was friendly and willing to take the time to address all of my questions. The waiting area never had a better experience anywhere else. Matt Smeiska was friendly and willing to take the time to address all of my questions. The waiting area was comfortable and Matt kept me informed on the status of my car. More

Matt Smeiska was great. He went above and beyond to make sure all my service needs were met. He answered every question I had and his willingness to walk me through the entire process was tremendous. There sure all my service needs were met. He answered every question I had and his willingness to walk me through the entire process was tremendous. There is no doubt I will return to Wild Toyota and it will be with Matt Smeiska. In this day and age its really resfreshing to meet a person as passoinate as Matt. Keep up the great work Wild Toyota! More

Rob sold me my car a few months ago. He was a phenomonal salesman! I wasn't sure what exactly I was looking for but with his guidance we found a car that was perfect for me and my family. Since then, anyt salesman! I wasn't sure what exactly I was looking for but with his guidance we found a car that was perfect for me and my family. Since then, anytime I have had a question or concern, Rob has helped me with the same respect and kindness. His customer service skills are far superior to anyone else I have encountered in car sales and service. He understands what customer retention is all about. I recommend Rob to everyone I know that is looking for a new car. More

Joel has the best customer service ever. Every time I come there I look for him to take care of me. His friendliness and trustworthiness makes me feel like a valued customer. I am there every three month come there I look for him to take care of me. His friendliness and trustworthiness makes me feel like a valued customer. I am there every three months for my oil change and car inspection. I have never received the service I get from Wilde, all you have to do is drive up, get out, and leave the rest to Joel and the rest of the crew. Way to go Joel, keep up the great customer service. More

My Magic Key would not open all the doors when used at the driver's door. I went twice to Wilde to get it fixed to how it used to work and I was told that "the technician was unaware that the magic key w the driver's door. I went twice to Wilde to get it fixed to how it used to work and I was told that "the technician was unaware that the magic key will open all the doors when used at the driver's door". I finally called my salesman, Jeff Weidner, and he was able to tell me over the phone how to get it back to the way it had been. I called the service dept back to tell them how to fix it so they will know in the future. I did not rate the service because the Service dept did not help me. The quality of work and the price are both NA because the repair was done by me. More

My experience at WIlde is very positive. I don't have to ask to have routine maintainance things done like rotating tires, fluid checks because I konw they are taken care of as part of my visit. Mike also ask to have routine maintainance things done like rotating tires, fluid checks because I konw they are taken care of as part of my visit. Mike also lets me konw if there's something wrong that I'm not aware of...like when some wheel guard in the front of the car needed replacement or when our GPS disc needed fixing. They take care of even the small things like replacing the batteries in our key. I can get the car in any itme I want but just calling. Our service experience on the Prius was so good here that we bought our Corolla from Wilde last spring and have it serviced here also. More

Mike went above and beyond the call of duty to find a car that was the right fit for me. I was able to purchase a Toyota Matrix 2004 with a manual transmission, and he answered all my questions and concerns. that was the right fit for me. I was able to purchase a Toyota Matrix 2004 with a manual transmission, and he answered all my questions and concerns. Later on I asked for a rear cargo cover, and he said he could find one for me, which was very gracious of him. My husband and I both liked working with him, and would go back again to look for another car. More

I really enjoy the positive, how can I help attitude. I also appreciate the job done right the first time. I have never had to return the vehicle for rework. I have worked with David Herbst for some time also appreciate the job done right the first time. I have never had to return the vehicle for rework. I have worked with David Herbst for some time and he always takes care of me and my family. Great Service Dave! Keep up the great work! Rich More

There is no reason to take your Toyota anywhere else for service. You can expect well above average customer service, updates on the status of your repair, and the work to be completed on time. Ask for Da service. You can expect well above average customer service, updates on the status of your repair, and the work to be completed on time. Ask for David Herbst when you schedule an appointment. Prices are not cheap, but they are comparable to other dealers' prices. More