Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
473 Reviews of Wilde Toyota - Service Center
Sort by
November 11, 2022
I’ve been servicing our 2 Prius’ at Wilde for about a year. Service has been good, but was exceptional yesterday when I worked with David Olguin. Knowledgeable re Prius service requirements. Look forward year. Service has been good, but was exceptional yesterday when I worked with David Olguin. Knowledgeable re Prius service requirements. Look forward to working with him in the future. More
by DanPrius
Employees Worked With
David Olguin
November 05, 2022
This rating is long overdue. Dave Olguin is always a star and surely an asset to Toyota Wilde. I am dealing with him around 8 years. He is honest, friendly and always helpful. Dave Olguin is always a star and surely an asset to Toyota Wilde. I am dealing with him around 8 years. He is honest, friendly and always helpful. If anyone want a great awesome service, see David Olguin and leave the rest to him. Francisco. More
by Francisco
Employees Worked With
David Olguin
September 10, 2022
Their service department is incompetent and inattentive. I had an oil change performed and my vehicle was leaking oil when I returned home. Not only did they not install the oil filter correctly, they als I had an oil change performed and my vehicle was leaking oil when I returned home. Not only did they not install the oil filter correctly, they also did not reinstall the skid plate correctly and did not even bother to reinstall the access plate to the oil pan drain plug. It's been three weeks and they have not replaced the missing access plate. Don't waste your time calling the service managers Mike G and Bill H, they don't answer their phones and have not returned calls. More
by Josh B
Employees Worked With
Mary Doherty
August 28, 2022
I had a service appointment which took hours for an oil change the. Was told I needed other repairs. I have had this issue with Wilde before so took it to my mechanic and there was no issue as stated at de change the. Was told I needed other repairs. I have had this issue with Wilde before so took it to my mechanic and there was no issue as stated at dealer. I made a complaint to Toyota National. They stated they have no co trim over dealers and I would need to take it up with them. They did state they let Mary know of my complaint t. I never heard from her. I deal with them by not returning as a customer. More
by 8OrBetter
Employees Worked With
Mary Doherty
August 26, 2022
This is a great place to service your car. David Olguin has been working with me for several years and has proven to be honest, trustworthy and knowledgeable. My latest experience was a positi David Olguin has been working with me for several years and has proven to be honest, trustworthy and knowledgeable. My latest experience was a positive one, as were previous ones, due to David's professionalism. More
by pjball
Employees Worked With
David Olguin
June 02, 2022
David Olguin is the best, honest and friendly service manager at Wilde Toyota. He explained everything to me and was not trying to charge me for any unnecessary services. He explained that I didn't nee manager at Wilde Toyota. He explained everything to me and was not trying to charge me for any unnecessary services. He explained that I didn't need the oil change because my maintenance light came on and I could wait till the 10,000 miles for the oil change. His honesty won me over and I will definitely call to make sure he is working before I go back for any service. Wilde Toyota managers you should have him train all your service managers! I did not need that $60 oil change today, but I trust him to come back for the Coolant Flush and Transmission Flush when my miles reach 90,000. Thank you David Olguin! More
by Naila K
Employees Worked With
David Olguin
December 29, 2021
BUYER BEWARE: Several weeks ago WILDE TOYOTA failed to refill the oil in my car during a routine oil change. It wasn't discovered until I was half way home and it was too late. They were initially respons refill the oil in my car during a routine oil change. It wasn't discovered until I was half way home and it was too late. They were initially responsive and drove someone out to fill it up with oil, confirming it was bone dry. Every mechanic I've spoken to guaranteed irreversible damage was caused, it's common sense. What's mind blowing is how WILDE TOYOTA is not doing anything to resolve it. They are only trying to dismiss it and not even willing to do a proper inspection. It's not an old beater car either, being valued at nearly $40k. Management keeps underplaying the severity of the situation and continuously evading the matter too. Their General Manager Joe Zanella refuses to acknowledge me despite repetitive documented outreach. They clearly do not care about their customers or intend on fixing their negligent mistakes. I believe I've been completely reasonable with them throughout the ordeal too, I just want peace of mind knowing the engine isn't going to seize while my wife is driving it.... god forbid she gets hurt! Overall it's shameful how they are treating me. Especially disappointing considering I'm a long term customer who had literally just ordered a new truck from them! So as of now we have a ticking time bomb of an engine and a new found disgust for WILDE TOYOTA'S dishonesty and betray. For obvious reasons, I strongly recommend NOT having any service work done by Wilde Toyota in West Allis. Stay far away from them. More
by jaymeseric12
Employees Worked With
Joe Zanella, Mike Greco
December 13, 2021
Amazing service at the service department! Especially from Garret Hudson. He took care of my mom’s and mine cars and provided 5 star service at every step! He was really professional and nice! from Garret Hudson. He took care of my mom’s and mine cars and provided 5 star service at every step! He was really professional and nice! More
by Adriana
Employees Worked With
Garrett Hudson
