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Wilde Toyota - Service Center

West Allis, WI

4.7
472 Reviews
Call Service Center (414) 441-3184

472 Reviews of Wilde Toyota - Service Center

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November 02, 2024

Great service department! ! That's one of the reasons I buy cars from WILDE TOYOTA!! More

by Brockjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 05, 2024 -

Wilde Toyota responded

Thank you for the shoutout to our service department! We appreciate your continued trust in Wilde Toyota and look forward to seeing you again soon.

November 02, 2024

Always deal with Paul Schmidt and he and Wilde always take good care of my car. definitely recommend Wilde to family and friends More

by ddruml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Wilde Toyota responded

Thank you for your positive feedback! We're thrilled to hear that Paul Schmidt and our team have consistently taken good care of your car. We appreciate the recommendation to family and friends, and we're here whenever you need us. If there's anything we can do to turn that 1 star experience into a 5 star, please don't hesitate to reach out! Jay Streeter - Assistant Service Manager - jstreeter@gowilde.com

November 01, 2024

The service advisor who took care of me was very helpful and informative. I was informed of the service that was going to be performed on my car and was offered to get it washed which I accepted. My car was More

by gutiermr.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe that her first name was Kreese
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Nov 04, 2024 -

Wilde Toyota responded

We're delighted to hear that our service advisor provided helpful and informative assistance during your visit at Wilde Toyota. It's great to know everything was completed on time, including the car wash! Thank you for sharing your experience with us.

November 01, 2024

Kevin did a great job explaining my options with regard to my brake system and our car was finished before expected More

by craig.marsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 04, 2024 -

Wilde Toyota responded

We're delighted to hear that Kevin provided excellent service and got your car ready ahead of schedule at Wilde Toyota. Thank you for sharing your experience with us!

November 01, 2024

I found the folks at Wilde to be friendly and professional. I would recommend them to others. More

by Downtown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Wilde Toyota responded

Thank you for the 5-star review and your kind words about our team at Wilde Toyota! Please reach out if there's anything we can do for you in the future.

October 31, 2024

Excellent service experience. Jamie is a top notch service writer. Was in and out of the service department in good time will return to Wild Toyota for service More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Jasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Wilde Toyota responded

Hi John, we're delighted to hear that Jamie provided you with excellent service at Wilde Toyota. We look forward to welcoming you back for your future visits!

October 31, 2024

Staff are friendly, remembered me. Estimate and final bill spot on. Good recommendations for future service but no pressure More

by KarAnnPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Wilde Toyota responded

We're delighted to hear that our Wilde Toyota team provided you with a friendly and pressure-free experience. Thank you for your feedback, and we look forward to assisting with any future service needs!

October 30, 2024

Work seems good, but wait time is extremely long. Most recent visit, rep left me waiting over 40 minutes after my service was complete. He said he came to get me and didn’t see me. I was there the wh More

by lidde000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Wilde Toyota responded

Thank you for sharing your experience. While we're glad to hear the work met your expectations, we apologize for the extended wait time and any miscommunication during your visit. We strive to improve our service efficiency and appreciate feedback like yours that helps us do so. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Jay Streeter - Assistant Service Manager - jstreeter@gowilde.com

October 29, 2024

The service personnel were friendly and the estimated time they told me was very close. More

by tbacklund58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Wilde Toyota responded

We're happy to hear you had a good experience with our service team at Wilde Toyota. Looking forward to working with you again in the future!

October 29, 2024

I was happy the service department could do my maintenance and take care of a recall at the same time. By the way I got an email today telling me I missed my appointment. Please update your reco More

by Mbeno11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Wilde Toyota responded

Thank you for bringing this to our attention! We're glad we could assist with your maintenance and recall at Wilde Toyota. We'll make sure to update our records accordingly. If there's anything else you need, feel free to reach out!

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