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Wilde Toyota - Service Center

West Allis, WI

4.6
378 Reviews
Call Service Center (414) 441-3184

378 Reviews of Wilde Toyota - Service Center

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October 08, 2024

People are nice in service area but wait time is too long. It should not take 1 hr 20 mins to rotate 4 tires. More

by cindyllambro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Wilde Toyota responded

Thank you for your feedback on the service experience at Wilde Toyota. We apologize for the wait time and appreciate your patience; we'll work to improve efficiency in future visits. Your input is valuable, and we hope to serve you better next time!

October 07, 2024

My view screen was not fixed. It is still getting double and triple images and it is flashing. I think the Venza needs a new unit. More

by davidrabiego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seybold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Wilde Toyota responded

Thank you for bringing this to our attention. We're sorry to hear about the issue with your view screen and appreciate your feedback. Please reach out directly so we can address this concern at Wilde Toyota and find a solution for you! Hannah Retterath - Service Manager - 414-209-6674

October 07, 2024

The staff is helpful, friendly, efficient, and professional. Our questions are always answered. We are pleased with their service. More

by lenykryscio
Recommend Dealer
Yes
Employees Worked With
I forgot his name
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Oct 08, 2024 -

Wilde Toyota responded

We're delighted to hear that you found our team at Wilde Toyota helpful and professional. Thank you for sharing your positive experience, and we're always here to assist with any questions!

October 07, 2024

I have purchased my last 3 cars from Wilde and have trusted them to service my cars. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 08, 2024 -

Wilde Toyota responded

Thank you for your review and your continued business for 3 cars! We look forward to working with you again down the road!

October 07, 2024

Does good work at a fair price. Knowledgeable service people, work is done promptly. If extra work is needed, this is disclosed quickly and clearly. More

by Daly.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Szupica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Wilde Toyota responded

We're glad to hear you had a positive experience with our knowledgeable team at Wilde Toyota. Thank you for the feedback and trust in our service!

October 06, 2024

The service treatment was great. I will definitely go back again for service. It was great learning experience. More

by Al white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Wilde Toyota responded

We're delighted to hear that you had a positive service experience at Wilde Toyota! Thank you for your feedback, and we look forward to welcoming you back in the future.

October 06, 2024

the staff is welcoming, genuine and caring. Chris Burgos was terrific - very polite and professional More

by ericblosin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burgos, Chris
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Oct 07, 2024 -

Wilde Toyota responded

Hi Eric, thank you for the kind words! We're delighted to hear that Chris and our team at Wilde Toyota made your experience a positive one. We appreciate your support!

October 06, 2024

Incredibly efficient at their jobs! Customer service is also on point. Highly Recommend this dealership for your cars needs! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Wilde Toyota responded

Hi Jackie, thank you for recommending Wilde Toyota! We're delighted to hear that our team provided efficient service and excellent customer care. We appreciate your support!

October 06, 2024

The repair work on my door was swift. They kept me updated on my repair. More

by jennakroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Wilde Toyota responded

Hi Jenna, thank you for your review and for trusting our service team with your repairs. See you next time!

October 05, 2024

I have provided feedback to Toyota about my latest experience with this dealership. I certainly hope that the information is shared with the dealership, especially my interaction with the service dep More

by wellinghau2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Chitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Seybold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Wilde Toyota responded

Thank you for sharing your feedback about Wilde Toyota. We appreciate your input and will ensure that it reaches the appropriate team members, especially in the service department. Your experience is important to us!

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