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Wilde Toyota - Service Center

West Allis, WI

4.6
378 Reviews

378 Reviews of Wilde Toyota - Service Center

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October 11, 2024

Dealership service turns out to be the best, but ending up spending about six hours waiting for the car not. More

by deanpetersen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

Thank you for your feedback! We're glad to hear that the service at Wilde Toyota met your expectations, though we apologize for the wait time. We appreciate your patience and hope to serve you more efficiently in the future.

October 11, 2024

Didn't return my calls or text about their inspection of my car. Missing a Chevy hubcap and questionable rear window wiper blade More

by darlene.zepczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

Hi Darlene, thank you for bringing this to our attention. We apologize for the oversight and will work on improving communication at Wilde Toyota. Please reach out to our management team so we can address your concerns promptly!

October 11, 2024

Had a little issue after service and Toyota went out of their way to resolve . Very much appreciated. More

by Susan Psaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Reiels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Wilde Toyota responded

Hi Susan, we're glad to hear that our Wilde Toyota team was able to resolve the issue for you. Thank you for your understanding and support!

October 11, 2024

This last visit went well. It went quick and I felt like Brooke was very honest. Last time, they had a long list of things I needed fixed, only a couple of which I got fixed si More

by dvnschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us. I'm glad to hear your recent visit went well and that Brooke made a positive impression. Your feedback about past experiences is important to us, and we strive for transparency in all our services. If you have any concerns or questions you'd like to discuss further, please feel free to reach out. Thank you, Hannah Retterath - Service Manager - 414-209-6674

October 10, 2024

Despite it being a busy place. I do think it is run efficiently thank you Bill for always being so nice. More

by kckmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Wilde Toyota responded

We're delighted to hear that Bill and the team at Wilde Toyota provided efficient service even during busy times. Thank you for your kind words!

October 10, 2024

I have been bringing my car in for service since I bought it. Always have had good experiences. More

by Melissafirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Wilde Toyota responded

Hi Melissa, thank you for continually choosing Wilde Toyota for your automotive needs! We're grateful to have you as a customer.

October 10, 2024

Wilde Toyota has always been courteous, prompt and professional in the service and parts department wha I have needed their services. More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Wilde Toyota responded

Hi Denny, thank you for sharing your positive experience with our service and parts department at Wilde Toyota! We're glad to have met your expectations.

October 10, 2024

5 stars for Joseph Tsai and his help handling everything. The 4 stars overall was with how my car was returned to me. The "car wash" left more water spots/dirt all over than the car had when I dropped it off More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Wilde Toyota responded

Thank you for sharing your feedback about your experience at Wilde Toyota. We're glad to hear Joseph provided excellent service, but we're sorry the car wash and handling of tools didn't meet expectations. We'll address this with our team to ensure improvements are made in these areas. We appreciate your input and hope you'll give us another chance in the future!

October 08, 2024

I have been coming to this dealership since I purchased my 4runner. Best service ever More

by 4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Wilde Toyota responded

Thank you for choosing Wilde Toyota for your car-buying needs! We hope you enjoy every mile in your 4Runner!

October 08, 2024

Joseph was great to deal with; explained the recommended work done and answered all my questions. More

by servicewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Wilde Toyota responded

We're glad to hear you had a great experience with Joseph and our team at Wilde Toyota. Thank you for choosing us!

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