Wilde Toyota

Rachel Lavora made our car buying experience enjoyable and worked to find us the best car for our needs with the short supply available. Phil LO was also very helpful and patient with our questions. Both and worked to find us the best car for our needs with the short supply available. Phil LO was also very helpful and patient with our questions. Both Rachel and Phil made this a very positive and stress free experience. More

Been coming to Wilde for a long time. Today I had a scheduled appointment for an oil change. Upon arrival I was told it would be 2 to three hours!! Why make an appointment!? No explanation. Not my fir scheduled appointment for an oil change. Upon arrival I was told it would be 2 to three hours!! Why make an appointment!? No explanation. Not my first bad experience..... had a water pump replaced in March. During the replacement the tech punched a hole in the radiator! That added about 4 hours to the job. When I got home with the truck most of my coolant was gone. Tech forgot to re connect return heater hose! I know xxxx happens but...... especially today.....3 hr wait on an oil change that I had an advance appointment for!!! C'mon! So today August 24th I finally get in for my routine oil change and tire rotation. Beware be very aware 16 year old high school students working part-time are working on my $55,000 Tundra! Here's the result... I get the truck back inspection reveals the tires which were supposed to be rotated weren't! I can tell right away as the left front tire has a different color valve cap. It was still there. 3 of the 5 bolts holding the skid plate on were missing... the skid plate has to come off to access the oil filter. The 27-point maintenance check shows the following.... brake pads 7 mm... last time according to my sheet they were 4 mm...looks like I have self growing brake pads. Air filter needs replacement.... they never looked as there's a small piece of tape holding one of the clamps down and it was still there. Windshield fluid topped off. There's only an inch in the reservoir! How can they run a business like this ....I spoke to management they immediately took the truck back and took care of it saying they're going to have to talk to the JUVENILE that worked on my truck. You would think they would supervise these kids but apparently not. Needless to say I've had it with Wilde Toyota I won't be back! I feel sorry for the people especially the elderly who are basically clueless about cars and drive out of Wildes lot not knowing what exactly some kid did to their vehicle Mr. Haney handled the situation professionally but I felt he was embarrassed. I no longer have confidence in your service department. I'll be hard pressed to return. Greg T Erdman More

Gavin, Matt, and Chic all helped me considerably on leasing my new vehicle. I went in with little knowledge of how to do anything for leasing and they were able to walk me through everything, be upfron leasing my new vehicle. I went in with little knowledge of how to do anything for leasing and they were able to walk me through everything, be upfront and honest, and help me stay within budget. They went above and beyond to get me into a car before I went up to college. I highly recommend working with them as they will be honest and hard working to get what you want on your timeframe. The dealership itself is excellent, very welcoming and comfortable. More

Very friendly staff that was able to find our desired new car, that was delayed in production, much faster than the other dealerships in the area. car, that was delayed in production, much faster than the other dealerships in the area. More

Rachel was excellent. She regularly checked if we felt OK about the situation yet never pressured us. She checked in just enough to give us updates. It was a very positive sales experience for us. about the situation yet never pressured us. She checked in just enough to give us updates. It was a very positive sales experience for us. More

Awesome dealership. This is the second car I have bought here and both times had a great experience. Bill really helped us find what we needed in our price range and Que made the financing happen. Thank so here and both times had a great experience. Bill really helped us find what we needed in our price range and Que made the financing happen. Thank so much for your help More

Let's try something new. We purchased our 2021 Corolla last September, but waited until the 5k check-up before submitting the review. This is our 3rd purchase from Wilde, & perhaps our best buying experi last September, but waited until the 5k check-up before submitting the review. This is our 3rd purchase from Wilde, & perhaps our best buying experience yet! Giuseppe Fuoti is amazing! He gave full attention to every detail, not stopping until we were thoroughly satisfied. Clean and honest negotiations. Thom Provost (who sold us our 2020 Corolla) also helped Giuseppe close the sale the day we took delivery. Both experiences were handled with the utmost professionalism from start to finish! Can't say enough about their attention to customer satisfaction, and the newly designed Corolla is an amazing little car! Thanks Giuseppe and Thom for being exceptional! It keeps me coming back to Wilde! More

Rachel Lovora was a pleasure to work with for the purchase of our new Toyota Highlander Limited. Our entire buying experience from Wilde Toyota, working with Rachel, exceeded our expectation for buy purchase of our new Toyota Highlander Limited. Our entire buying experience from Wilde Toyota, working with Rachel, exceeded our expectation for buying a new vehicle. She explained the features of our new vehicle while we were reviewing the information data sheets, kept us informed about the status of delivery of the vehicle and delivered the vehicle for us ahead of schedule. Great "shout out" to Rachel for being very helpful, informative and a pleasure to work with. Jason in Finance was also very helpful and informative as we finalized all the paperwork and discussed options for extended warranties. He was very professional and courteous in dealing with us. More

Matt F is AMAZING! I had such a wonderful experience buying a car from him. He was so helpful and patient. He explained everything and made sure I understood the terms and conditions of all the paperwor buying a car from him. He was so helpful and patient. He explained everything and made sure I understood the terms and conditions of all the paperwork I was signing. Not only was he friendly, but he was also very accommodating and made me feel like he truly cared about my experience purchasing a car. I seriously can’t say enough about great he was. If you ever go to Wilde Toyota in West Allis, DEFINITELY request to see Matt F! More

Ken Teramura was awesome - he was extremely helpful and informative when leasing my first car. He made things easily digestible and easy to understand when informing us of all the specifics of leasing. I h informative when leasing my first car. He made things easily digestible and easy to understand when informing us of all the specifics of leasing. I highly recommend him when going through your finances at Toyota! In addition, I am giving this review 5 stars due to Ken, however I was not impressed with the overall process at Toyota. My car was 10 days late and then their systems shutdown. It would've been nice to have compensated for the inconvenience of this. My sales rep also didn't know much about the car I was buying and didn't give me much clarity throughout the process. More