Wilde Toyota
West Allis, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I started car reasearch on the internet with a few different dealers (toyota. I knew the car I wanted, becuase I researched the one I liked from toyota's main website. I sent in request for quote to different dealers (toyota. I knew the car I wanted, becuase I researched the one I liked from toyota's main website. I sent in request for quote to a few different dealers. Within a very short time, less than 2hrs I recieved a response back from Erica (internet sales) with a quote. (the other dealers took much longer, in fact a day or two. Thus I knew Wilde was intersted in my business, and they had the card I wanted. So in follow up, sent a few mails back and forth between Erica and I asking questions and recieving quick responses. I liked that much. I sent the final mail, and it took a little longer (this was a day or two later) and found out Erica was on vacation. But somehow Chad got the mail and responded to me. I was very pleased with the whole initial process, especially since I hadent bought a car in over 6 yrs. It then proceded to phone calls, and more questions and great answers. all I talked with walked me through everything and took the time to answer my questions carefully. I also really liked that they all took this time. I decided I wanted to buy the car, and put a downpayment hold on it, and setup an appointment. This was in early afternoon. had a couple of other questions regarding where I was going in the dealer for my appointment (as dealers are big places) got phone call later that same evening at like 8pm. I was suprised that so much time was taken to really take care of my needs, and as of this point I had not even talked to anyone in person. was all by phone & email. It continued to get better when I showed up for my appointment to buy the car. Everyone involved was very nice, and took care of me very well. My salesperson Danney was great. I found him, and immediately he asked if I needed coffee or water or something befoer we even got started. When we were getting into looking at what it would take to get this done, he explained all of the paperwork, and if I had a question as to if I filled everything out ok, or was missing anything, or filled out wrong, he was right there to help (I am meticulolus and want to make sure everything is right) after initial paperwork was submitted, he took the time to go thru all of the manuals and explained everything in detail. (in all this time I got to meet chris and a few others at the dealer too and all were very friendly and great) As soon as we got done at the desk with books and paperwork, Danney took me out to see my new car, and it was awesome, clean and shiny, explained some of the features at that time and generally got to look it over which was awesome. After we got back in the paperwork was ready in financing, and I got to meet the finance person (forgive me I cant remember his name right now) but he was great too, explaining every piece of paperwork in detail, explaining the coverages availiable. He also worked hard to get the monthly payment where I wanted it and it was right on target. Everything in finance went real smoothly too just like the rest of my experience so far. After getting done with all of the paperwork and particulars of moneys and such. I got to go out to my new car with the keys. Danney took me out and showed me some more of what the car does now that we could start it up. (also by the time I was out of finance my license plates were already transfered) so when I got out to take possession of my new car everything was ready. After thanking everybody involved for a great experience, better than I have ever had buying a car before, I was on my way home with my new car yaaay! I really loved working with everybody at the dealer, and found it really enjoyable. I would definately recommend Wilde to anyone that asks me to buy a car. It is an Awesome dealership, and everyone is wonderful to work with. I recommend that Wilde gets a five star dealer award, or whatever is availiable for the whole dealership, because everybody there really deserves it! Thanks all for the great experience and all the help. I look forward to seeing you when I bring it in for scheduled service. and also when I am looking to replace my baby (car). Thank you very much for everything, Adam Spaeth (one really satisfied customer, so in conclusion this is WHY the ratings above are what I chose.) More
Both Chris Waltzak and Tommy Haynes were great to work with. Talk about a no pressure environment. They work with you asking the right questions getting to the need behind the need then aligning you with with. Talk about a no pressure environment. They work with you asking the right questions getting to the need behind the need then aligning you with the right car. They fit me with the right car at a more than competitive price! I can truly say this was my best car buying experience period! Thank you Wilde!!! Aaron Scarce More
This was the most stress free car purchase my wife and I have ever made. Matt Hall made us feel at ease and didn't pressure us into anything. Being allowed to take the car for an overnight test drive real have ever made. Matt Hall made us feel at ease and didn't pressure us into anything. Being allowed to take the car for an overnight test drive really allowed us to feel confident about purchasing. I would highly recommend Wilde Toyota to friends and family. We will be telling anyone we know who is looking for a car to go and see Matt. More
All around great experience. Jamie Shay was very helpful in our purchase. He even made follow up calls after I had the truck for a while. He also sends me e-mails once in a while to check in and make sure in our purchase. He even made follow up calls after I had the truck for a while. He also sends me e-mails once in a while to check in and make sure I still love my Toyota! The service department is also very friendly and helpful. More
Dino was very helpful in ansdwering al the questions I had about the car I was interested in purchasing. He wanted to make sure I knew the differences between the LE and the SE which is what I was intere had about the car I was interested in purchasing. He wanted to make sure I knew the differences between the LE and the SE which is what I was interested in buying. As I am an older woman he wanted me to test drive both of them to make sure I was comfortable with the handling and stiffer suspension of the SE. I appreciated his concern but I was happy with the SE so I stayed with my original decision. Marilyn Nelsen More
Jamie is an excellent salesperson. He was very knowledgeable about the Toyota products. He provided information and recommendations on all the available options yet was not pushy on selling all th knowledgeable about the Toyota products. He provided information and recommendations on all the available options yet was not pushy on selling all the extras. I appreciated that. He treated me fairly and not just someone looking to make a fast sale. It took me several days and trips to the dealership to make my decision. He was very respectful and polite on each of my visits. I would certainly do business with him again and/or recommend him to someone else interested in buying a new vehicle. More
I very much enjoyed working with Bill Grunert. My wife and I were both looking at replacing our leased vehicles. Bill helped find a 2009 Camry in the configuration and price that we were looking for. I w and I were both looking at replacing our leased vehicles. Bill helped find a 2009 Camry in the configuration and price that we were looking for. I was looking for a truck but decided to let the lease run out due to being laid off. Bill was very helpful and very knowledgable about what Toyota had to offer -- he explained the features in great detail - which I enjoyed. I knew the sales strategy well for discuss Toyota versus the competition without sound overly biased. He never lost his cool ever when we were asking for things that were probably outside the realm of reality. I loved his patience an williness to work with us no matter what. My best recommendation is that I'd search out Bill when were we are ready to buy another vehicle. He's a credit to the dealership. Bill and Pat Ray More
We had a wonderful experiencein purchasing out 2 Toyota Highlanders. Jamie Shay, as our primary contact made it happen for us. He is an asset to the Wilde Toyota team. We look forward to a continuing re Highlanders. Jamie Shay, as our primary contact made it happen for us. He is an asset to the Wilde Toyota team. We look forward to a continuing relationship with your dealership Mike & Nancy Barber More
I have worked with Kevin on a few vehicles and have never been disappointed. He is very pleasant to deal with. He is never pushy,and always seems to have the right answers. I like to even come in and just vi been disappointed. He is very pleasant to deal with. He is never pushy,and always seems to have the right answers. I like to even come in and just visit with him,that is if he has the time. When it is time to buy my next Toyota I will call Kevin. Thank you Wilde Toyota for having a salesman like him. More