Wilde Toyota
West Allis, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I had discovered from my regular Mechanic that we had a problem with the cars computer. Toyota had issued an extended warranty on cars with this problem. Generally, in the past, my experience with other de problem with the cars computer. Toyota had issued an extended warranty on cars with this problem. Generally, in the past, my experience with other dealers has been that Warranty problems are not dealt with as strenuously as service problems because they do not generate as much money. Our experience was the total opposite. Everyone went out of their way to make sure the service was done promptly and efficiently. I will gladly recommend your dealership. More
Both employees were extremely knowledgeable, friendly, and understanding of my needs. They really know how to speak to every type of consumer and willing to go the extra mile for customer satisfaction. I and understanding of my needs. They really know how to speak to every type of consumer and willing to go the extra mile for customer satisfaction. I would definitely recommend anyone who is looking for a new/used car to work with both of these employees and visit the great selection of vehicles. More
I'm surprised to see that this dealership has such a low rating -- perhaps there are too many ungrateful people here in Milwaukee. I enjoyed meeting and talking to the salesperson I dealt with. I will def rating -- perhaps there are too many ungrateful people here in Milwaukee. I enjoyed meeting and talking to the salesperson I dealt with. I will definitely be returning once I buy my next car. More
Our experience with Wilde Toyota, in particular with Max Smith, has been very positive. Max is very knowledgeable and excels at customer service. The service department has rectified any issues as well as Smith, has been very positive. Max is very knowledgeable and excels at customer service. The service department has rectified any issues as well as provide routine maintenance on our 2004 Toyota 4Runner. We have and will continue to recommend Max and Wilde to friends and family. More
zak is what made the whole experience worthy. he goes well beyond what most salesmen i've known would do. he knows his product in every detail. he explains every process, so there are no surprises. he's well beyond what most salesmen i've known would do. he knows his product in every detail. he explains every process, so there are no surprises. he's facilitated parts and service projects from and after the sale. zak made the deal and maintains the deal. i recommend zak with every opportunity. More
Never promised me what they owed me after I purchased my car, which was basically a cleaning and buff job. Horrible! Horrible people, horrible dealership. Should be ashamed with themselves. Never promised car, which was basically a cleaning and buff job. Horrible! Horrible people, horrible dealership. Should be ashamed with themselves. Never promised me what they owed me after I purchased my car, which was basically a cleaning and buff job. Horrible! Horrible people, horrible dealership. Should be ashamed with themselves. More
Short Review: I would absolutely recommend this Short Review: I would absolutely recommend this dealership for, in my experience, a used car. If you know the exact value of the car you want to b Short Review: I would absolutely recommend this dealership for, in my experience, a used car. If you know the exact value of the car you want to buy, what the car likely got at auction, and your trade-in, you will get a pretty good deal. The dealership can afford 5-10% profit, so get right in that range. The salespeople do not talk to financing/warranty, so ask to see a financing person and hammer out details BEFORE you agree to buy the car. Long Review: I'm young, this was the first car I ever bought at a dealership, and I'd shopped at 13 other dealerships. The key thing about Wilde Toyota is that it's huge and has a wide range of salespeople. Pick your salesperson very carefully. The guy I dealt with, Keith, was extraordinarily patient and good-natured. He waited up until 9pm on a friday to hand me my keys. I wasn't pressured, given fast-talk, anything like that. I knew my product (Toyota Corolla), what I could get it for, and I roughly got the price I wanted. One thing to keep in mind is that sales does not talk to financing/warranty unless you specifically ask them too. What I did was talk to a financing person BEFORE I decided to buy the car. They answered all my questions up-front and I had no major surprises. The best thing about this dealership? They really do have an implied warranty that your vehicle will be free of major safety problems--or they'll fix it. I had to take mine in because a very expensive safety part was not working. Ends up being that the dealership paid for the parts and labor! This was not covered by my warranty! I could have gotten hosed--but they took a dip in their profit to cover my car. I highly recommend Wilde Toyota. More
Sales manager refused to look at my research and basically told me he would only give me $100 of the already $4000 jacket up asking price. I brought in quotes from KBB, NADA, and Edmunds and he refu basically told me he would only give me $100 of the already $4000 jacket up asking price. I brought in quotes from KBB, NADA, and Edmunds and he refused to take any of those values into consideration. Negotiations lasted about 10 minutes - he was disrespectful, closed minded, and impolite. When he told me to go to another dealership with my research, I agreed and walked out the door. I would not recommend this dealership for any reason. More
I would not recommend because I signed for $500 and they pressured and scared me until I agreed to double that amount & change. Said he would give me a discount, and he did, 10% off. However, they wanted pressured and scared me until I agreed to double that amount & change. Said he would give me a discount, and he did, 10% off. However, they wanted us to get over $2300 in repairs, which we did not do. On the phone, only quoted part prices NOT $90/hour LABOR!!! Good grief! They did give us a nice loaner car. I was tempted to buy that after I got the bill, would have been cheaper! I am taking it to my local garage to see if any of the other stuff on the list is "legit." So long, Toyota! More
Oy. What a bunch of crooks. Promises were not kept regarding an amendment to an extended warranty. If you want a Toyota dealer in the area I'd try Safro. They've been fantastic. UPDATE 2010: War regarding an amendment to an extended warranty. If you want a Toyota dealer in the area I'd try Safro. They've been fantastic. UPDATE 2010: Warranty issue was updated. I did end up going to another dealer to fix an issue with the vehicle they didn't take care of back in '06, but I did purchase a new car in 2010 from them due to the work of Chad Wojtysiak. If you are looking to buy a car from them I would talk to their Internet Sales Director. He's a class act. More