Wilde Toyota

We met kevin at the door of the used car dept. and he was friendly and outgoing. He asked what type of car we were looking for and what price range. He then walked us down the line of cars for sale and expla friendly and outgoing. He asked what type of car we were looking for and what price range. He then walked us down the line of cars for sale and explained each in turn. He didn't try to push us into a higher bracket car but mentioned which ones he thought were the best buys in our category. When we decided on one we liked he explained its features and appointments. We asked about the flaws in the finish and he assured us they could be fixed to our satisfaction.His openess and honesty helped us to feel at ease and confidence in purchasing a car from Wilde. We drove the car and found it to be as described. When we returned to have some of the surface mars repaired, the car was fixed as promised. I have no problem in recommending Kevin as an honest guy and a pleasur to deal with and Wilde a good place to buy a used vehicle. Bob & Elaine Ryder More

A little over a year ago, I purchased a 2004 Saturn Ion from Wilde Toyota. However, the more I drove the Saturn, the more I realized how much I missed driving a Toyota Camry. I wanted to trade in the Satur from Wilde Toyota. However, the more I drove the Saturn, the more I realized how much I missed driving a Toyota Camry. I wanted to trade in the Saturn, but I did not want the "hassle" of purchasing another car. After putting off looking into buying a Camry for a few months, I finally made an appointment with Nihad at Wilde Toyota. Upon meeting Nihad, I realized I had nothing to worry about. He made me feel welcome and comfortable with the buying process, as he patiently explained the details to me about trading in my old car. He made the whole process painless, and I now realize that I could have had my Camry months ago. Nihad is GREAT, and I will definitely recommend him to friends and family. Sincerely, Lula R. Allen More

Matt was extreamly professional and patient with me as I was uncertain what model I liked better as test drove several Camry's. My husband and I were very satisfied with the entire experience.It was nice was uncertain what model I liked better as test drove several Camry's. My husband and I were very satisfied with the entire experience.It was nice working with such a great Team that was truely dedicated to providing outstanding customer service and care. I feel most comfortable that I was able to purchase a maint. policy at a reasonable price. I am looking forward to doing future business with your dealership ! More

We were satisfied with our experience. The car was in very excellent condition. The offer for our old car was acceptable. We are very happy that the process went as smooth as it did. Kenny, our dealer wa very excellent condition. The offer for our old car was acceptable. We are very happy that the process went as smooth as it did. Kenny, our dealer was friendly. The atmosphere was comfortable too. More

I stopped at many dealerships around the area looking at all different kinds of cars not knowing what kind of car I would like to purchase. But when I came in to your dealership I was greeted by Nehi, he wa all different kinds of cars not knowing what kind of car I would like to purchase. But when I came in to your dealership I was greeted by Nehi, he was full of information on all different cars, he helped me fid the right car for me. He had great customer service, very personal friendly would work with him again the next time I need a car!!! More

From the moment we arrive, Nihad was very helpful in finding out what kind of car we were interested in, and showing us the various vehicles available. He also worked closely with us to find a car that finding out what kind of car we were interested in, and showing us the various vehicles available. He also worked closely with us to find a car that was the right price, which we found to be very helpful. My family has bought over 5 cars from this dealership and have been very happy. More

Nihad was a great sales man to work with. He is definately not your typical sales person. By this statement, I mean that he is not pushy - he is friendly and compassionate about you as a person. definately not your typical sales person. By this statement, I mean that he is not pushy - he is friendly and compassionate about you as a person. He was a delight to work with. In the future, I will definately recommend Wilde Toyoto to friends and family. My experience was a great one and my car is fun to drive! Thanks again! More

I enjoyed working with Mike. I believe he tried hard to meet my needs in this sale, and was always friendly, upbeat, responsive, and available. The negative issues I had were more around the DETAILS of the meet my needs in this sale, and was always friendly, upbeat, responsive, and available. The negative issues I had were more around the DETAILS of the sale/post-sale. I felt strongly that although this dealer wanted my business, they were only willing to go so far in taking steps that I felt any buyer would want done as part of the sale. For example, they were willing to "try to buff out" various scratches, replace broken tail light lens, repair a star in the windshield, and replace a missing bolt holding down the spare tire, etc., but when it came to replacing a remote mirror that was broken (and cost only $80 + paint and labor to install) they were not willing. To me, a good customer was clearly worth the price of a mirror. The sales manager (I forget his name) didn’t agree, and was willing for us to walk. This dealer, like most in my experience, therefore didn't engender trust - from the moment we got into the "meat" of the sale. When we got down to specifics on price - which I had to hammer out (as usual) not with an empowered salesman, but with a “go-to” and “drop in” sales manager who wouldn't budge. He talked about how he was already taking a loss on the car (why sell it then?) and if I didn't buy it would simply put it back in inventory for the next month and auction it off. The car had already been on the lot for two months! This customer is not an uninformed knucklehead, but rather an informed buyer. Besides, these days anyone who’s literate can do internet research and become educated on the car market/sales! Result: a very unpleasant purchasing process that I don’t ever enjoy. One of the biggest "surprises" in this sale was the last minute discovery (after I'd paid for the car and went to initially pick it up) that there was only one retractable key for the car. Here, Mike worked to track down the key from the former owner, only initially offering a replacement key "at dealer cost" if he wasn't successful. I sensed another problem coming so copied a sales manager and the dealership GM in an email outlining my expectation that this be replaced as part of the sale. In the end, it was. But I’ve no doubt it was only because I copied the top manager, promised to return a poorer customer survey and possibly complaining to the BBB – and because I was always very specific and dogged in my service requests do I feel like I got the service I did in the end. Of course, it would have been a MUCH more pleasant and preferred buying experience if I'd not had to hassle so much with Wilde on these agree-upon details. In the end, when I picked the car up after the above reparations were to be made, the star in the windshield wasn't actually fixed and Mike said they didn't replace the spare tire bolt as promised. At that point (yesterday) I was too tired of repeating things to point these issues out, yet again. Bottom line: good overall experience and great price (after the replacement key). An “A” for effort, a “B- or C+” for execution. If the details had all been completely done, as agreed upon and without hassle, Wilde WOULD HAVE RECEIVED a glowing survey rating (all 5s), an unqualified recommendation of this dealership (any recommendation will now be qualified, as above), and my personal thank you letter to the GM for public display. More

We worked with Nihad Aslani from Wilde Toyota in West Allis and it was a GREAT experience. We received awesome customer service from Nihad. He knew when to listen and when to give us advice about the c Allis and it was a GREAT experience. We received awesome customer service from Nihad. He knew when to listen and when to give us advice about the car we were looking for. It was a very relaxing and enjoyable experience. Wilde Toyota had a great selection of cars at very fair prices. Nihad went the extra mile to make sure we were happy. I would surely recommend Wile Toyota to anyone who is out looking for a car. More

I am pleased with the overall experience I've had thus far with Wilde Toyota - I would definitely recommend the dealership to friends and family. Sales approach wasn't pressured, service was quick. I am l far with Wilde Toyota - I would definitely recommend the dealership to friends and family. Sales approach wasn't pressured, service was quick. I am looking forward to future dealings with the people at Wilde Toyota. More