Wilde Toyota

Matt was especially helpful. When I left, there was a problem with a missing GPS disk. I dropped off the car the next morning, and called Matt on his cell phone and let him know the issue. He called me problem with a missing GPS disk. I dropped off the car the next morning, and called Matt on his cell phone and let him know the issue. He called me back on his cell before his shift even began. He gave me every confidence it would be corrected. He kept me updated throughout the day, and well before the workday ended he called to let me know it was working and I could pick the car back up on my way home. He was also open to checking the internet to make sure I was paying a fair price, and humored me by waiting while I called my brother in law. I walked away feeling that I had been given a fair price. More

I had a really good experience buying my car at Wilde. Matt was really helpful- he had not only the car I was interested in test-driving when I showed up but a similar but newer version of that Corolla fo Matt was really helpful- he had not only the car I was interested in test-driving when I showed up but a similar but newer version of that Corolla for me to check out as well. It helped that I knew exactly what I was looking for, but there wasn't any pressure or trying to sell me on another vehicle.It was also helpful that the information they provided on the internet was accurate--- some of the other dealers listed Corolla LE models when the cars were actually CE's. More

Dear Chris; I would like to take this opportunity to Dear Chris; I would like to take this opportunity to inform you of the outstanding service that we received from Rob. My 80 year old mother forced me Dear Chris; I would like to take this opportunity to inform you of the outstanding service that we received from Rob. My 80 year old mother forced me to return to your dealership specifically because of Rob. On Saturday he patiently searched the lot for cars to meet my petite mother's criteria WITHOUT any pressure. We were not fortunate that day. I live in Green Bay and drove down Tuesday and searched multiple dealerships and finally listened to my mother and returned to Wilde. Rob advised he found the perfect car for her and he did!! My mother is thrilled, loves the car and and felt very special by the treatment Rob bestowed on her, Rob also requested a very trusting mechanic to raise the car up in the garage so we could inspect the bottom of the car.(Please find out his name (kenney?) and thank him as he was very kind and should be acknowleged) The entire process was truly wonderful but I cannot praise Rob enough. He actually "high fived " my mother and that was incredible. I have shared that with everyone and they love it. He also hugged her prior to our departure and I found that gesture proved how sincere and thoughtful he was. I will highly recommend Wilde in West Allis because of the this very unique and rewarding experience. I truly hope that Rob does receive recognition for being compassionate, nonpressuring and just outright sensational and a pleasure to work with. I am seriously contemplating a Toyota Avalon in the future and will return to work with him for sure and send anyone I know to your dealership. He is a true testament that purchasing a car can be pleasurable and you are very fortunate to have him on your team!!!! Best Regards! Diane Glembo More

Nihad was a very friendly dealer and he was definitely looking out for my best interest. Before I test drove any vehicle he stepped back for a minutes and really let me look around although he was nearby looking out for my best interest. Before I test drove any vehicle he stepped back for a minutes and really let me look around although he was nearby for any questions. I decided to test drive the car that I now own and upon my return from the test run, he ran out to me to show me a car that was $2000 less, a few years older with about the same mileage which I thought was awesome because I really would have liked to spend $2000 less but I had already fallen in love with the car that I test drove and now own. Great experience overall! More

Nehi did an outstanding job helping us through the process of getting the prius I looked at online. He has made several calls sinse to check up on how everything is going. I look forward to doing bu process of getting the prius I looked at online. He has made several calls sinse to check up on how everything is going. I look forward to doing business again in the near future. I will say as well that the finance department has been very patient while we wait on the check from the insurance company as down payment. More

I really enjoyed working with Nihad, he was very easy to talk to and very personable. When the vehicle I was originally coming to look at was unavailable he was very helpful in finding another car and helpe talk to and very personable. When the vehicle I was originally coming to look at was unavailable he was very helpful in finding another car and helped a lot on getting the price I needed to achieve. I would deffinatly recommend that if someone wanted to talk about a car from Wilde to get a hold of him. However I did not feel the same 'homey-ness' from the other sales reps nor the gentleman that does the finish of the signing. More

Nihad was flexible and willing to work with us. Always eager to help and was very polite. Several of the other employees (whose names I didn't catch) were disappointing. Another car salesmen said that eager to help and was very polite. Several of the other employees (whose names I didn't catch) were disappointing. Another car salesmen said that he would go to get Nihad for us after spitting directly in front of us- we were not impressed. Also, the person who we filled out the paperwork with (not Nihad, a manager I think) was extremely rude and gave us a hard time about several things- the most unsettling of which was that he insisted that we had to sign a document to take the car "as is" which, technically we were not doing. (Some scratches and dings were going to be buffed out.) Since we were not going to take the car "as is" we did not feel comfortable (nor any particular need) to sign the document before the above issues were taken care of. He seemed particularly peeved about this, and told us we needed to sign it right away. We ended up (after arguing with him) drawing up another form saying that those things would be taken care of. More

Nihad was extremely professional with a touch of personalism thrown in. I explained to him what I was looking for and he led me directly to it. I hadn't even thought about buying a Hyundai until I personalism thrown in. I explained to him what I was looking for and he led me directly to it. I hadn't even thought about buying a Hyundai until I drove it. I love my "first" new car. Thank Nihad Debbie More

Everything was great. The service was great and the environment was very clean and well kept. I was very happy that I was able to get in and out. The employer was very respectful and inform me of eve environment was very clean and well kept. I was very happy that I was able to get in and out. The employer was very respectful and inform me of everything that was done to my car. I came in for a oil change and received a free car wash. thanks More

The sales rep and finance team were very easy to work with. I look forward to being back to make another purchase in the next couple years. They have been very patient while we are waiting for our insu with. I look forward to being back to make another purchase in the next couple years. They have been very patient while we are waiting for our insurance company to issue us a settlement. The car was used, but was in great condition. More