Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wilde Toyota
West Allis, WI
4,830 Reviews
Welcome to Wilde Toyota, Wisconsin's #1 Volume Toyota Dealer*. Wilde Toyota is your full service Toyota dealer offering new Toyotas, certified preowned Toyotas, used car sales, Toyota parts and accessories, auto repair and financing. Wilde Toyota is a Toyota President's Award dealer -- Toyota's highest honor -- for excellence in customer service and satisfaction. Visit wildetoyota.com to see current new car specials and get money saving service coupons.
Wilde is your foremost new and used car dealer serving all South East Wisconsin and it's surrounding areas: West Allis, Milwaukee, Brookfield, Waukesha, Wauwatosa, Greenfield, New Berlin, Franklin, Muskego, Greendale and Madison.
*Per 2019 TMS Records.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,830 reviews
March 12, 2011
From the moment I arrived I was helped by a friendly sales person who was not pushy as I have experienced at other car lots. He was extremely helpful in locating several different cars of the model I w sales person who was not pushy as I have experienced at other car lots. He was extremely helpful in locating several different cars of the model I was looking at and assisting me in test driving them. I was able to find a certified car I liked and although it was priced a bit high at the start, Scott worked with me to find a price I was comfortable with. More
by teng
Employees Worked With
Scott Hytry
March 11, 2011
I came into Wilde Toyota with my aunt to purchase a car since my 1995 Toyota had 207,000 miles on it. I love toyotas and Andrew made it very easy to choose a great Toyota I would be comfortable in. I would since my 1995 Toyota had 207,000 miles on it. I love toyotas and Andrew made it very easy to choose a great Toyota I would be comfortable in. I would definately recommend this dealer and salesman to anyone who is looking for a car! Great Job keep it up! More
by ojitos
Employees Worked With
Andrew
March 10, 2011
Bill was very willing to show us how the car worked. This is our first purchase of a Hybrid vehicle. The basic information was well explained, as well as the new features that came with the vehicle. T This is our first purchase of a Hybrid vehicle. The basic information was well explained, as well as the new features that came with the vehicle. This may not sound like a big deal, but with the Hybrid vehicle you get added displays of how your vehicle is functioning, i.e. electric only or gas and electric. This put us at ease with our purchase. More
by tim.sommers
Employees Worked With
William Grunert
March 08, 2011
Matt was very helpful, found a car which fit well with me and my lifestyle. Overall, patient and accomadating. I appreciate his help in the car buying process. Timing was relatively fast, very little wait and my lifestyle. Overall, patient and accomadating. I appreciate his help in the car buying process. Timing was relatively fast, very little waiting, was able to leave with car same day. More
by lrichter55
Employees Worked With
Matthew Husting, Matthew Husting
March 08, 2011
Great car selection, many quality used vehicles ... very friendly and accommodating service ... excellent price ... this is the third car we have bought from Wilde in the last 1.5 years. We come from Illin friendly and accommodating service ... excellent price ... this is the third car we have bought from Wilde in the last 1.5 years. We come from Illinois to buy here because everybody takes care of us. More
by BANQofDAD
Employees Worked With
Rand Peterson
March 07, 2011
All the employees are very friendly and helpful. Jamie Shay is an awesome salesperson. I had a great experience purchasing my vehicle and recommended Jamie to a friend who also purchased from him. When Shay is an awesome salesperson. I had a great experience purchasing my vehicle and recommended Jamie to a friend who also purchased from him. When I'm looking for my next truck, I'll be back! Thanks Jamie--Kim More
by basketmommy1
Employees Worked With
Jamie Shay, Jamie Shay
March 07, 2011
My wife and I live about 2 hours north of Milwaukee and after doing much research on vehicles we decided to try the Toyota brand, thus we found ourselves dealing with Wilde Toyota because of their selectio after doing much research on vehicles we decided to try the Toyota brand, thus we found ourselves dealing with Wilde Toyota because of their selection. We spent the better part of a Saturday test driving used (2 year old) Highlanders and one new base Highlander. At the end of the day we decided to purchase a new base Highlander because of the extra warranty vs. a used model. At the close of the transation we headed towards home but after an hour of driving, my wife, who was sitting behind me with our 4 year old son, started to complain about her ears ringing and hurting. I noticed also that my ears were ringing slightly prior to my wife mentioning anything but I thought it was just me...so I didn't say anything. When we finally arrived home an hour after that, we both felt like we had just gone to a concert...our ears were both ringing noticably. After much discussion we felt we needed to speak to our dealer (Wilde) about the situation, which ended up going nowhere. My wife and I both realized that not only did we make a bad decision with the vehicle but the dealer was unwilling to help us rectify the situation to our satisfaction. We purchased the vehicle for somewhere around $28,000 and when we asked about trading it in on something quieter, they said, "sure, bring it in and we will give you $23,000 toward a trade-in." Talk about feeling like you had just been used! One of the other troubling things is, we traded in our Chevy Silverado to purchase the Highlander and Wilde gave us $13,500 for our vehicle which was in mint condition. A week later our Siverado was for sale on their website for $18,995!! Don't misunderstand me here...I have not problem with Wilde making a profit on the resale of our truck. And I don't have a problem with Wilde making a profit on the sale of the Highlander which we purchased. What I do have a problem with is when a first-time customer drives away in a new vehicle and determines 100 miles later they can't drive the vehicle the way they need to because of the excessive road noise inside the vehicle, the folks at Wilde say, "too bad...we are going to treat you like any other joe who stumbles in off the street and wants to cut a deal." My wife and I were astonished...we were not treated at all like a loyal customer...in fact, we felt like no one wanted to help us solve our problem...they just wanted to get another sale out of us and spend more money. All we wanted was to simply trade the vehicle back in, knowing we would take a bit of a hit on the trade-in amount now that the vehicle was "used" with 200 miles on it, but when Wilde told us we were not only going to lose $5,000 right off the top, they were not going to give us any breaks on the next vehicle. Needless to say, our experience at Wilde Toyota was the worst we have had since we starting buying cars back in 1975...we will never do business with Wilde again and we are telling as many poeple about our negative experience so that it doesn't happen to them. More
by Biller1337
Employees Worked With
Max and Rob
March 04, 2011
The best car buying experience ever. This was the third dealer I had been to that day but the first one that was helpful. If you want a hassle free no pressure salesman I worked with Dennis Fig. Darryl i dealer I had been to that day but the first one that was helpful. If you want a hassle free no pressure salesman I worked with Dennis Fig. Darryl in finance was very helpful. I would without doubt buy another car from Wilde Toyota. More
by bbcb1969
Employees Worked With
Dennis Fig
March 02, 2011
We had an excellent experience. Matt was very patient with us, showing us multiple vehicles and giving us his honest opinion about the various used vehicles that we looked at. He allowed us to drive mult with us, showing us multiple vehicles and giving us his honest opinion about the various used vehicles that we looked at. He allowed us to drive multiple vehicles without hesitation. When we chose the vehicle that we did, he handled the transaction very professionally. He was courteous and personable. The manager who handled our financing was equally great to work with. We will definitely be return customers! More
by tfennig
Employees Worked With
Matthew Husting, Matthew Husting
March 01, 2011
Jamie Shay was excellent to work with. Very friendly and professional and not one of those pushy overbearing sales people. Best car buying experience we have ever had.Jamie really listened to what we wanted professional and not one of those pushy overbearing sales people. Best car buying experience we have ever had.Jamie really listened to what we wanted and didn't waste our time trying to sell us something we did not want or need.He really knew the Toyota line and his knowledge was a big help.We would recommend Jamie to our family and friends. He did an EXCELLENT job! More
by mjsimon612
Employees Worked With
Jamie Shay, Jamie Shay
