Wilde Toyota

Buying the car, I had the thrill of working with TW. He listened to me, my needs & my budget & didn't push something beyond my means. I just had warranty service done - and while I'm completely happ He listened to me, my needs & my budget & didn't push something beyond my means. I just had warranty service done - and while I'm completely happy with the outcome, I do have a customer SERVICE issue. I was there for 6 hours. 6. Hours. I was talked to once in that time frame. (It may have been twice, but I don't think so). 6. hours. I left exhausted, sore, hungry. I have a suggestion. And, no, I don't know the logistics/costs, but I think it would improve you even more. A customer advocate. Someone who is tracking the customers time, and yeah, comfort. Someone who notes when someone starts, monitors time there. at 2 hours just checks in. If someone perhaps missed breakfast because they've been there 2-3 hours ...offers something other than vending. Someone who sees it's now been 4 hours....and offers the courtesy shuttle to take them somewhere, anywhere, a lunch spot! A freaking place to sit outside...yeah and smoke. I could go on, but you get the gist. I'm VERY happy with Wilde. Have recommended both sales & service to friends. But 6 hours was inhumane. More

They did a tire rotation, which is a service that I get for purchasing my tires with them. My service associate was friendly and efficient. She even got my car washed. I would recommend her and the shop for purchasing my tires with them. My service associate was friendly and efficient. She even got my car washed. I would recommend her and the shop! More

Took care of the necessary items that needed to be done and will be returning very soon . and will be returning very soon . More

Job completed in timely manner and excellent communications from service Advisor (Joseph Tsai). Very Satisfied. communications from service Advisor (Joseph Tsai). Very Satisfied. More

This is my go to dealership. Never had any bad experience here. Everyone is very professional and so friendly. Great service! Thanks Toyota 👍🏻 Never had any bad experience here. Everyone is very professional and so friendly. Great service! Thanks Toyota 👍🏻 More

Friendly service writer and explains what the mechanic advised. Went in for oil change and tire rotation. Ended up with added an alignment and brake fluid change and battery replacement. advised. Went in for oil change and tire rotation. Ended up with added an alignment and brake fluid change and battery replacement. More

Bill Jopek was amazing. At the very first words spoken, he made us feel so at ease. He is very knowledgeable and very kind. He went out of his way to get a car through that At the very first words spoken, he made us feel so at ease. He is very knowledgeable and very kind. He went out of his way to get a car through that had not been safety checked yet, but was listed as available. I do not trust a lot of people in auto service and sales but Bill we trust. He was honest and kept us up to date on everything. Bill made the car-buying experience so much better and he genuinely cared about us finding the right vehicle. He has a passion in what he does and it shows in how we were treated. Thank you for the fantastic service! More

Eric was very helpful! Kept in touch during my wait. Wait time for recall on my Toyota Rav 4 was 1& 1/2 hours. A little long but they got it done. Nice dealership. Kept in touch during my wait. Wait time for recall on my Toyota Rav 4 was 1& 1/2 hours. A little long but they got it done. Nice dealership. More

The dealership has always been super friendly and helpful but when I came in the assistant service manager was not helpful at all. Very disappointing. but when I came in the assistant service manager was not helpful at all. Very disappointing. More

Had recall fixed and my battery light issue resolved to satisfaction and explanations provided as well satisfaction and explanations provided as well More