Wilde Toyota
West Allis, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Bill made my truck buying process as easy as it could be. He never pressured me or my dad into anything and made us feel very welcomed and appreciated. Couldn’t ask any more from Bill, thank you! He never pressured me or my dad into anything and made us feel very welcomed and appreciated. Couldn’t ask any more from Bill, thank you! More
I don't enjoy writing bad reviews, but my experience with salesperson Terry Dies was the worst experience compared to the other dealerships we visited. Terry was decent up to the moment he learned we were lo salesperson Terry Dies was the worst experience compared to the other dealerships we visited. Terry was decent up to the moment he learned we were looking for a used car for around $10,000. Then, his tone shifted. He was extremely rude, arrogant, unhelpful, and condescending. Among many disparaging comments, he even said he wouldn't call us back. That is not customer service! Seems like he's just after the big bucks. While he did take us to see one car in the lot, he was unhelpful and rude in answering our questions and describing the features. The comments Terry made were unacceptable. All customers should feel appreciated and respected. Because of Terry Dies, Wilde Toyota lost our business. After leaving, I went down the street to Russ Darrow Mazda and had a much better experience. More
I had the pleasure the work with Guisseppe and he had poor customer service. He even swore at me and told me to quit wasting his xxxxen time. All because I said, as my sales rep, you can do better than t poor customer service. He even swore at me and told me to quit wasting his xxxxen time. All because I said, as my sales rep, you can do better than that. Can you go ask the sales manager to lower the price? Then he said for me to get out of here if I didn't want it for msrp. I would not recommend Wilde, and especially NOT work with Guisseppe. More
Bill J was an amazing salesperson from the time I first stepped on the lot all the way to our final handshake. He is a no-pressure hands-off sales guy who allowed me to look over 2 vehicles for quite some stepped on the lot all the way to our final handshake. He is a no-pressure hands-off sales guy who allowed me to look over 2 vehicles for quite some time without any hassle or interruption. Bill goes the extra mile for his customers - I highly recommend seeking him out! Jeff K in the finance department was also very friendly and good to work with. He was thorough and receptive to any questions as we worked to finish the deal. Overall, my experience with Wilde Toyota was great and I would recommend this dealership to friends and family. More
Very accommodating of my special requests related to waiting on my personal financing. The dealership was also reasonable for pricing and very low pressure. My salesperson Bill J. was extremely friendly waiting on my personal financing. The dealership was also reasonable for pricing and very low pressure. My salesperson Bill J. was extremely friendly and helpful. Overall a very good buying experience. More
Have always gotten a fair price from helpful people. Terry Dies is a real gentleman Terry Dies is a real gentleman More
Our family loves Toyotas, and Wilde is the best place to go. They have a fantastic inventory and are incredibly knowledgeable about their cars. I never feel pressured when I am there, and everyone is overly go. They have a fantastic inventory and are incredibly knowledgeable about their cars. I never feel pressured when I am there, and everyone is overly helpful. I purchased a Rav4 last week, and worked with Terry Schwieso, Mathew Fett, and Charles Clark; I could not be happier with the trio! I am upgrading from a 2007 Corolla, and the Rav4 I purchased has a plethora of features and technology I am unfamiliar with. Matt possesses a wealth of knowledge when it comes to cars, and was able to explain everything to me and answer any questions I had. He ensured I left the lot knowing how to properly use the car. He was friendly and kept me updated as I waited for the car to arrive at Wilde. In the finance department, I worked with Charles Clark. He streamlined the process flawlessly, and explained the different warranties and add-ons available; I never felt pressured. More
The service department pads times, and is inept. The general manager is rude and condescending, the service writers don’t know anything about cars. Avoid this dealership at all costs! they sold me a The general manager is rude and condescending, the service writers don’t know anything about cars. Avoid this dealership at all costs! they sold me a car that had a completely sludged engine that needed to be replaced and even though I brought it back 4 days after taking delivery because of oil and smoke pooling out of the tailpipe, they took over 4 months and every other day visits to to dealership to prove I wasn’t just going to go away, to finally honor the warranty and replace the engine. Then it took over two weeks to swap an engine. More
Total waste of time. They lie about their inventory just to get you in their facility. I texted all morning with Minna. My first question to her was is this vehicle still They lie about their inventory just to get you in their facility. I texted all morning with Minna. My first question to her was is this vehicle still available? She came back a short time later and confirmed that yes it is available. So i scheduled to drive it that day. So i get the she said to ask for her so i did but only to get yelled at by the crotchety old broad behind the desk. She only does internet. So after getting yelled at by her she pages someone to help me. I expected that the vehicle would be pulled up and ready for me to drive. So i have to go through the whole thing again with this new guy. Never gave his name. So he says let me go check to see if we have it. So, he's asking me for my driver's license and if i have trade. I said let's see if you even have the car first since he seemed unsure. So, he comes back and says yeah, we don't have it. Why do you lie to people???? Why do you tell them you have something for sale, and you don't???? Why is it still listed online if it sold last Friday. How can you be so clueless about your job. How disrespectful to waste my time. They will never get my business with lies. Was this a bait and switch? 7 texted and five emails to get me into your dealership. 12 opportunities to come clean but you chose to lie More
Drove an extra 20 miles from our nearest Toyota dealership and it’s worth the extra time due the caliber of employees at Wilde. I had not worked with Phillip before but I would ask for him by name dealership and it’s worth the extra time due the caliber of employees at Wilde. I had not worked with Phillip before but I would ask for him by name next time I need service. More