Wilde Toyota

Leonard Jordan is Awesome, Vehicle Service is Sketchy The only positive part about my experience was a relatively painless purchasing experience with L. Jordan. Super nice guy, got me the price I wanted, The only positive part about my experience was a relatively painless purchasing experience with L. Jordan. Super nice guy, got me the price I wanted, went above and beyond and got it done. If you must buy a car here and you're looking used, try and get him! He's great. I can say that I gave going to them for regular check-ups and maintenance a shot, but I will never be going through the trouble of driving to their West Allis location again. I live in MKE proper, so it is a hike, and for lackluster service. Lets put it this way - you schedule an APPOINTMENT to maximize the efficiency of your time, right? Well, not at Wilde. You schedule a time slot for an "express lube" and tire rotation and it takes 2 hours and 45 minutes. You get to sit in a dingy waiting room filled with pissed off looking employees and customers, while listening to shrieking children and plastic surgery infomercials. A special kind of xxxx. Kiss your valuable time goodbye or just go to Scrub-A-Dub and have it done in 20 minutes. Either way, you get a complimentary car wash. I also pointed out (ahead of time) on no less than two occasions to them that my right-rear tire was losing pressure, and had been doing so since the night I got the car (I had turned around before I even left their lot to have it filled.). It was not my fault and I expected it to be fixed on them. It had been needing air once every week and a half or so, and through process of elimination and use of a tire gauge, I determined the source. I expressed to them that I felt this was their responsibility since the car was having the problem before I even had the keys handed to me. But this is a big dealership, high volume we're talking about here, so you know where this is going... dodged responsibility. I paid the $35 to have the small hole in the tire repaired. They didn't even acknowledge that I called them out on it twice. Would I normally fuss over a small fee? No, not if it was my fault. But it wasn't, and a moral compass comes into play. I get the sense that you aren't getting much with your warranties with them, I'm sure they'd find a way out of incurring any costs on repairs. I might buy a car here if I had to, but I'll stick to having my trusted and fair mechanic do work on my car even if it means voiding a "warranty." More

Excellent dealership services. Thank you Thomas Worm Brought Toyota Corolla 2007 model recently. I am glad to visit Wilde Toyota and received good dealership services from Thomas worm. Thank you very muc Brought Toyota Corolla 2007 model recently. I am glad to visit Wilde Toyota and received good dealership services from Thomas worm. Thank you very much. More

Kevin Nelson "the Magic Man" I was looking for a 2009-2010 Carolla S specifically in.a Blue Streak Metallic.. Kevin had one on the lot within a couple of days and called me imm I was looking for a 2009-2010 Carolla S specifically in.a Blue Streak Metallic.. Kevin had one on the lot within a couple of days and called me immediately ! Deal done. I call that Customer Service! Kevin is one of the friendliest and hard working salesman at Wilde Toyota.. Jeff C More

In desperate need of a new car I was in desperate need of a new car, since mine was on its last legs. I went to Wilde where I met Brad Walder and he was so helpful. He showed me the I was in desperate need of a new car, since mine was on its last legs. I went to Wilde where I met Brad Walder and he was so helpful. He showed me the car I was looking for and didn't pressure me into anything. This was my first time buying a car from a dealer and we all have a preconception of what the experience could be like. I was very happy that I didn't feel pressured or taken advantage of in any way. He is a great person to work with and I felt comfortable the entire time. Thanks for making my first dealer experience a good one! More

VERY pleased. Whole-heartedly recommend David Olguin took great care of me from start to finish! I couldn't be more pleased by my experience with the entire team at Wilde; a number of people David Olguin took great care of me from start to finish! I couldn't be more pleased by my experience with the entire team at Wilde; a number of people came forward to introduce themselves and say hello. Everyone was very personable and all my interactions were truly enjoyable. Obviously it's the nature of the sales business but they really seemed to care. David made our conversations convenient and worked with my schedule. Brett Boman in the contract processing/warrantee sales was also an absolute pleasure to work with! Great at what he does and made additional coverage make sense. I sincerely mean it when I recommend these two; ask for them, you won't be disappointed. I wasn't recommended to Wilde so this great experience was unexpected and a pleasant surprise. The pricing is fair. Competitive in the market and reasonable. Clearly since I purchased there I didn't feel terribly "ripped-off," especially considering the car I walked away with. Again, I'm very pleased and recommend Wilde as a dealership as well as David & Brett both as individuals and as salespeople. Great job guys! See you when we're ready for another car :-) More

Patient and helpful We worked with Terry Dies, not really knowing what we were looking for, but knowing what we could afford. Terry guided us to a practical choice, and w We worked with Terry Dies, not really knowing what we were looking for, but knowing what we could afford. Terry guided us to a practical choice, and was patient and respectful as we progressed through the closing. Going home happy. More

Thomas S I wanted someone with knowledge and experience to deal with. I received quality service from Rob. Rob was very helpful and honest with me. I stronly I wanted someone with knowledge and experience to deal with. I received quality service from Rob. Rob was very helpful and honest with me. I stronly recommend him More

Simply the Best! Who would have guessed,.. I stumbled upon my dream car, a pre-owned BMW 135i convertible when I had my Toyota Highlander in for service. The sales/fi Who would have guessed,.. I stumbled upon my dream car, a pre-owned BMW 135i convertible when I had my Toyota Highlander in for service. The sales/finance experience could not have been easier! Both Chris Hintze and Brett Boman were friendly, professional, honest and super-easy to work with, making this one of the best car-buying experiences ever! I know I got a great deal on the BMW. I'll be back to Wilde for continued service on my Highlander, and would definitely recommend this team for anyone looking to buy a Toyota/Scion (or a great pre-owned vehicle) in the future. Thanks so much! - Bonnie More

Excellent experience with Rob Davis Several years ago when we were in the market for a new minivan, my sister recommended working with Rob Davis. He was a friend from her church, and she Several years ago when we were in the market for a new minivan, my sister recommended working with Rob Davis. He was a friend from her church, and she and her husband had recently purchased a car from him. Rob was fantastic to work with from day one. He addressed all of our concerns and took the time to help us find the right vehicle in our price range. Last spring when we were looking to replace my husband's car, we remembered the awesome service Rob gave us, and again he was able to find us a fantastic deal on a used Corolla. Though we were not expecting to be buying another car again quite so soon, our son was involved in an accident earlier this summer - the oldest of our three cars (also a Toyota) was totaled in the accident and we needed to find a replacement vehicle quickly. Our budget was much more limited this time around, but again Rob delivered and found us a great used vehicle at a price that we were comfortable with. I will be the first to admit that I absolutely hate the idea of buying a car - before we found Rob, our car buying experiences at other dealerships were less than stellar, but Rob always made us feel comfortable and there was never any pressure to buy. Rob is an absolute pleasure to work with - extremely personable and professional, and always very prompt to return phone calls and messages. He truly went out of his way to provide us with the very best service, which is why we keep returning again and again. Thanks, Rob, for another great buying experience! More

Thank You Joe Pappalardo Brought in our recently purchased '11 Corolla for service. Over the weekend we were unable to get the headlights to shut off due to a faulty computer Brought in our recently purchased '11 Corolla for service. Over the weekend we were unable to get the headlights to shut off due to a faulty computer panel. I called Joe Pappalardo first thing on Monday morning and was able to get it in for service that day. In the past three years, we have purchased three vehicles from Wilde Toyota, and from day one, the service department has been absolutely outstanding. We have dealt with Joe numerous times and as always, he delivered fantastic customer service. Because the new electrical panel had to be ordered and the service department needed to keep the car overnight, Joe graciously provided a rental vehicle to us free of charge. Within minutes, a rep from Enterprise was at the dealership with the rental. As promised, the work on our car was complete by early the next morning, and I was able to pick it up before 9:00. Joe was a pleasure to work with - he answered my many questions patiently and truly went out of his way to make sure I had everything I needed and was very well taken care of. Thanks Joe for the great service! More