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Wilde Toyota

West Allis, WI

4.6
4,825 Reviews
Welcome to Wilde Toyota, Wisconsin's #1 Volume Toyota Dealer*. Wilde Toyota is your full service Toyota dealer offering new Toyotas, certified preowned Toyotas, used car sales, Toyota parts and accessories, auto repair and financing. Wilde Toyota is a Toyota President's Award dealer -- Toyota's highest honor -- for excellence in customer service and satisfaction. Visit wildetoyota.com to see current new car specials and get money saving service coupons. Wilde is your foremost new and used car dealer serving all South East Wisconsin and it's surrounding areas: West Allis, Milwaukee, Brookfield, Waukesha, Wauwatosa, Greenfield, New Berlin, Franklin, Muskego, Greendale and Madison. *Per 2019 TMS Records.
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3225 S. 108th St.

West Allis, WI

53227

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Showing 4,825 reviews

October 17, 2024

I was given the run around after a few visits, just to find out after paying over $600 on back breaks, that my front breaks needed replaced. The cost jumped to $1,300. I don’t know why they couldn’t see t More

by aslander7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Arriaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for taking the time to share your experience about the brake service with us. It's disappointing that we didn't catch everything during your initial visit, and I understand how this could affect trust. We strive for thoroughness in our inspections and apologize for any oversight on our part. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Jay Streeter - Assistant Service Manager - jstreeter@gowilde.com

October 17, 2024

Selma is my advisor. She does a great job getting me scheduled and what I need. More

by gbraund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Arriaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for your review and your kind words about Selma! We'll make sure this gets passed along to her and we look forward to seeing you soon.

October 17, 2024

The Salesman, Jordan, was very helpful and patiently answered all of our questions. He helped us evaluate several different possible cars, and worked with us on the pricing for our trade in. Within a More

by Puna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Arsnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waqas Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that Jordan and Q provided helpful service during your visit to Wilde Toyota. We appreciate the feedback regarding extended warranty pricing, and we'll work on improving this aspect of our process. Enjoy your new car!

October 16, 2024

I recently had an excellent experience at Wilde Honda. From the moment I walked in, I felt welcomed and valued as a customer. The entire team was friendly, professional, and—most importantly—honest about More

by p524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kresha
Oct 16, 2024 -

Wilde Toyota responded

Thank you for sharing your wonderful experience at Wilde Honda! We're delighted to hear that Kresha and the team provided a welcoming, honest, and pressure-free environment. Your recommendation means a lot to us, and we're thrilled you found the perfect fit within your budget. Enjoy your new car!

October 16, 2024

Great selection, effective friendly salesman (David Earl Sr) was great. Was presented all opportunity to get my many questions answered. More

by Thebudds1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Arsnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles "Chic" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Earl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

We're delighted to hear that David Earl Sr and the team at Wilde Toyota provided you with a great selection and answered all your questions. Thank you for sharing your experience!

October 16, 2024

Usually good, but my service last time was ridiculous. I went in for a simple tire rotation and it took 2 hours. They have a text feature where you can text your service agent throughout the service and I More

by laurenraecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (I don’t have his last name)
Oct 17, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us. We're sorry to hear about the inconvenience during your recent visit at Wilde Toyota and appreciate your patience. We'll address this internally to ensure better communication in the future, as we strive to maintain our usual high standards of service. If there's anything further we can assist you with, please reach out at your convenience. Thank you, Hannah Retterath - Service Manager - 414-209-6674

October 16, 2024

Joe, the assistant service manager, was professional and informative about service required and was willing to work with my schedule. It was enjoyable working with him and I trusted his recommendations. More

by Rerickson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

We're delighted to hear that Joe provided you with professional and informative service at Wilde Toyota. Thank you for trusting us with your vehicle needs!

October 16, 2024

Great customer service! Good value. Knowledgeable service staff. Left confident that they did a good job. More

by rdolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wilde Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our Wilde Toyota team provided great service and left you feeling confident. We appreciate your support!

October 15, 2024

Finance Manager Noman Arshad took advantage of my mental disability and added on warranties that I said I did not want and thought I was agreeing to not purchase. Communication with the finance department s More

by emaddock7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noman Arshad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Schisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Wilde Toyota responded

Thank you for taking the time to leave us a review. I'm truly sorry to hear about your experience with our finance department. Please reach out so we can address these issues directly and work towards a resolution together. Thank you, Terry Schwieso - General Sales Manager - terryschwieso@lithia.com

Oct 16, 2024 -

emaddock7 responded

After complaining about the warranties I was unaware of, I received cancellation forms from Noman for some, but not all, of the unwanted warranties. Over a week after returning the cancellation forms, I called the third party vendors for the warranties, who confirmed that they never received the cancellation forms from Wilde Toyota.

Oct 17, 2024 -

Wilde Toyota responded

We believe we have addressed your concerns in regard to warranties. Please let me know if you have further questions or concerns. Thank you, Terry Schwieso - General Sales Manager - terryschwieso@lithia.com

October 15, 2024

Had a pretty good experience. It took quite a bit of time to fix but ended up getting the job done More

by kakasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Wilde Toyota responded

Thank you for your patience during your visit to Wilde Toyota. We're glad our team was able to get the job completed and we look forward to seeing you again next time!

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