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Wilde Toyota
West Allis, WI
4,906 Reviews
Welcome to Wilde Toyota, Wisconsin's #1 Volume Toyota Dealer*. Wilde Toyota is your full service Toyota dealer offering new Toyotas, certified preowned Toyotas, used car sales, Toyota parts and accessories, auto repair and financing. Wilde Toyota is a Toyota President's Award dealer -- Toyota's highest honor -- for excellence in customer service and satisfaction. Visit wildetoyota.com to see current new car specials and get money saving service coupons.
Wilde is your foremost new and used car dealer serving all South East Wisconsin and it's surrounding areas: West Allis, Milwaukee, Brookfield, Waukesha, Wauwatosa, Greenfield, New Berlin, Franklin, Muskego, Greendale and Madison.
*Per 2019 TMS Records.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,906 reviews
March 20, 2018
NOT TRUST WORTHY!!!!! Let me start off by saying I have been going to this dealership for 25 years and bought 5 vehicles from them. My wife owns a toyota camry which we onl Let me start off by saying I have been going to this dealership for 25 years and bought 5 vehicles from them. My wife owns a toyota camry which we only have it serviced at Wilde.On two previous occasions we took the vehicle there and they damaged her rims so bad, they had to send the rims out to be re-coated while we had to use a rental vehicle both times. both times they gave us and her a hard time dealing with this issue. 3 weeks ago I took her vehicle there for a simple tire rotation....service guy said 45 min....well 1 hour and 15 min. goes by and I go looking for service guy. I find him and says he was looking for me... I said I was in the waiting room where he told me to go...he has a handfull of severally damaged lug nuts and says they are having a very hard time getting them off her car. i said holy crap...looks like they are using wrong size socket..He then tells me I need all new lug nuts at 4 bucks a pop!!!! I said you guys damaged them..you need to replace them....well we had to go see the service manager to ok new lugs. this is the same guy we dealt with with the damaged rim issues...of course when i told him who I was he didnt remember me...so he oks lug nuts...I then tell him I dont appreciate getting lied to...he says who lied to you...i said service writer and mechanic who took off tires said these lug nuts were stripped when I came in....I said they were most definetly not...I gave him one more chance to save himself and again he insisted they were severally damaged when I brought the car in.....so I proceeded to pull out my phone and show him time stamped pictures that I took 15 minutes before bringing the car into their garage that clearly shows each rim with perfect lug nuts that you can zoom in and clearly see....BUSTED!!!! .Dealt with 2 guys there now and the last guy told us he woukld contact us and still havent heard from him in 3 weeks...nice customer care...I also filed a complaint with Toyota... More
by DonnyRoyal
Employees Worked With
Mike Greco and Mike Miller
March 19, 2018
Great Transaction PJ was great to work with! He had product knowledge and patience to help me through the leasing process. I was transitioning from a Lexus sedan to a PJ was great to work with! He had product knowledge and patience to help me through the leasing process. I was transitioning from a Lexus sedan to a Tacoma 4x4. So there were many questions, as well as a wait for the 2018 Tacoma to be delivered before my Lexus lease was up. PJ put me at ease that the truck would be there in time! I would highly recommend both PJ and Wilde Toyota!! More
by jimwachholz
Employees Worked With
Paul Geboy, John Morgan
March 16, 2018
Customer service is their #1 priority I highly rate this dealership because customer is always first.My experience began with the salesman greeting me upon arrival. Dave S. is awesome. He I highly rate this dealership because customer is always first.My experience began with the salesman greeting me upon arrival. Dave S. is awesome. He found me the vehicle that I looking for. He answered all my questions and made me feel #1. Every person that I worked with at Wilde was very professional and friendly. John also did an excellent job in finance. If you are looking for a car you can't go wrong with the Toyota brand and make sure you see Dave S for your next car purchase. More
by micwei
Employees Worked With
David Sopcic
March 14, 2018
Always very educational and helpful! David has helped me with the past couple of oil changes and only have great things to say. He is very personable and realistic about proposed work for David has helped me with the past couple of oil changes and only have great things to say. He is very personable and realistic about proposed work for your vehicle. He answers any questions that you may have. I highly recommend working with David! More
by sameri81089
Employees Worked With
David Olguin
March 12, 2018
Resolved All issues are resolved, I have nothing to say as far as anything negative. I am sure this is a great place go for it! All issues are resolved, I have nothing to say as far as anything negative. I am sure this is a great place go for it! More
by Customer 55
Employees Worked With
I don’t think the salesman is responsible for the issue
February 28, 2018
Amazing! Mike takes his time and finds the right car for your price range. He has great customer service skills and super friendly. Go to him if you want someo Mike takes his time and finds the right car for your price range. He has great customer service skills and super friendly. Go to him if you want someone who cares and doesn’t push you to buy just any car! We have bought 2 cars from him already and will continue to buy cars from him. More
by Cgeller17
Employees Worked With
Mike Jakubowski
February 27, 2018
Always on top of the game I rarely check my cars for recalls but David is always on top of his game. Every time I go to Wilde Toyota for a car service, he always tell me whene I rarely check my cars for recalls but David is always on top of his game. Every time I go to Wilde Toyota for a car service, he always tell me whenever there's a recall on my cars without me asking. My 2012 Toyota Sienna is my third car he told me about for recall and is currently getting fix. Continue to do the good work. More
by xiong2004
Employees Worked With
David Olguin
February 27, 2018
Great Hmong Finance Guy Not because he's Hmong but because of his understanding, knowledge and friendliness of service that I got to share. We were at the dealership for som Not because he's Hmong but because of his understanding, knowledge and friendliness of service that I got to share. We were at the dealership for some time as we were testing out cars until we made the selection. It was a long hot day. We bought my mom's new 2016 Sienna and my brother's new Highlander last year and he made the paperwork side very simple and easy to understand, not just for me but my mom and brother as well. It was simple and quick. I highly recommend him to everyone. More
by xiong2004
Employees Worked With
Phil Lo
February 27, 2018
Great customer service So my mom's brand new 2016 Sienna car radio died after only owning the car for 1 and half year. Took it to Toyota dealership by where she live, they So my mom's brand new 2016 Sienna car radio died after only owning the car for 1 and half year. Took it to Toyota dealership by where she live, they going to charge her $1000 for replacing it. Didn't offer to do anything further. I got frustrated, ask her to bring it down to Wilde Toyota where she bought it. Took it to David in services and he did what he could, made some GREAT recommendation. I got on the phone with Toyota Services, and within couple days, I received good news, they will replace my mom's radio for FREE. I know there are many service guys out there but I truly believe no one can be as passionate about their work as David, taking great care of his customers. More
by xiong2004
Employees Worked With
David Olguin
February 17, 2018
Always helpful people here! I left a review on a different site, but my explanation is the same. This is the 6th car we've bought at wilde in the past 25 years. Same amazing help I left a review on a different site, but my explanation is the same. This is the 6th car we've bought at wilde in the past 25 years. Same amazing help from the people that work here. Had the chance of working with Mike Walters who helped us test drive a few cars, and after a week, unfortunately Mike was out so I had the pleasure of working with Tony Chan who was just as respectful as Mike. Phil Lo was great and efficient in explaining the financial throughout the process of purchasing my 2014 Camry. All three of them are courteous and respectful. The two salesmen were understanding of my circumstances and needs in purchasing a new car, and Phil made explaining the numbers a breeze. Looking forward to the 7th someday! More
by Peter Xiong
