Wilde Toyota

Frustrating Bought a 2015 Camry. Love the car. Very good price. Komi was very friendly and did his best to assist us. I agree with others that the financing Bought a 2015 Camry. Love the car. Very good price. Komi was very friendly and did his best to assist us. I agree with others that the financing department needs more help. We sat for over 2 hours waiting to sign papers even though we had a check from a credit union to pay off the car. We were also told that Wilde would have the second key to us by the next week. Three weeks later, we had to contact them multiple times before finally being told that we could come in and get it, and wait another 30 minutes while they programmed it. A month after we purchased it, we receive the title with no lien holder. The credit union wanted us to pay the expense of having the car retitled, which we paid for when we purchased the car. Left messages for Wilde because the wrong person is not available, and never get called back. Finally called a sales manager, who relayed the message to financing. The next day, the business department at Wilde called the credit union and told them that the credit union needed to pay for it. The loan officer at the credit union told me that this was the rudest dealership that she have ever dealt with. After a few more phone calls and a very negative post here, Travis reached out to rectify the situation. A few more phone calls, and Wilde did eventually reimburse for the incorrect title. Travis followed up with me a couple more times to make sure that it was taken care of, and even asked if I would be willing to edit my review if a check was sent. I said I would to show that it was taken care of. Would I consider them again? Probably not, due to the multiple errors and lack of customer service by the finance and business department. I am glad to hopefully be done dealing with them. But if you have cash, you will get a good price. More

Buyer Beware!!! Worst Customer Service Ever!!! BUYER BEWARE!! I purchased a Toyota Sienna from Wilde back in 2012. During the purchase of this vehicle I was sold an extended vehicle warranty for $1 BUYER BEWARE!! I purchased a Toyota Sienna from Wilde back in 2012. During the purchase of this vehicle I was sold an extended vehicle warranty for $1500 that I was told would cover my newly installed DVD players for 7 years or 70000 miles. After 6 years we started having issues with them not working. When I brought my vehicle in to be serviced, I was informed that my warranty would not cover them. When I questioned why, multiple Wilde employees informed me that the salesman that sold me the warranty must not have known how it worked and that this warranty would not cover my DVD players. After everyone that I reached out to for help at Wilde told me they could not help me any further I called the general manager for the dealership Joe Zanella. After a long conversation with him explaining my situation he basically blew me off saying that we was sorry that I was misled, but that he would do nothing for me. He informed me that even though his employee gave me bad information, it was basically my fault for trusting him and the information he provided. Needless to say I will not be returning with any of my business to this dealership in the future. Customer service does not seem to be a priority here, but taking other people’s money under false pretenses is. More

very poor way of doing business Tells you to come in the next day you do and they tell you it's his scheduled day off and he's not their Tells you he can beat other dealers prices b Tells you to come in the next day you do and they tell you it's his scheduled day off and he's not their Tells you he can beat other dealers prices but never produces any prices after you. Provide a price they should beat very vague More

Reason why people hate car dealers, misleading Very misleading, stay away, They have a lowest price guarantee which states "If we don't have the lowest price, we'll save you an additional 10% from Very misleading, stay away, They have a lowest price guarantee which states "If we don't have the lowest price, we'll save you an additional 10% from your lowest quote!" I checked the fine print no other exclusions. When I found a lower quote they refused to honor their guarantee. Told me it is 10% off the discounted amount I received from the other dealer. Sales manager (David) even agreed with me, stating he could see how I would have thought it was 10% off the quote but after he talked to his boss he backtracked and toed the company line. More