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Wilde Subaru

Waukesha, WI

4.4
1,163 Reviews
Milwaukee Subaru Dealer. Welcome to Wilde Subaru of Waukesha in Milwaukee, your full service Subaru dealer offering new Subarus, certified preowned Subarus, used car sales, Subaru parts and accessories, auto repair and financing. Out motto is “Every vehicle is on sale until it’s sold!” We look forward to serving your automotive needs and hope you choose Wilde Subaru for your next Subaru or used car purchase.
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1710 Hwy 164

Waukesha, WI

53186

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Showing 1,163 reviews

December 21, 2022

Friendly but also very busy. Had Uber to work while working on car. Didn’t receive call if & when car was ready. After getting ride from co-worker still didn’t know if car was re More

by LITTLEDEBBY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dachowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hinkle
Dec 21, 2022 -

Wilde Subaru responded

Hello, Thank you for taking the time to leave a review of your recent experiences. We apologize for the time it took to complete your vehicle repairs and maintenance. Our team strives to provide a first-class level of service for each and everyone of our customers. Therefore, we hope to work with you again in the future to provide you with a 5-star service experience. Until then, safe travels!

December 17, 2022

I thought bringing my car into a dealership would be a really good experience. I wouldn’t say my experience was that good. I had several concerns after picking up my car and then had to return to have my More

by JSCHROEDER324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Schmidt, Trey Potter
Dec 20, 2022 -

Wilde Subaru responded

Hello, Thank you for the feedback. I am deeply sorry to see we fell short of your expectations at your last visit. We do strive to provide our customers with a first-class service experience at each appointment. At your earliest convenience, please reach out to me directly at the email provided below. I would like to learn more about your experience and how we can improve upon our level of service for your next visit. Thank you, Kevin Schmidt kschmidt@gowilde.com Service Manager

Dec 22, 2022 -

JSCHROEDER324 responded

Thank you for your response. I will follow up directly with you.

December 16, 2022

Your service here is excellent -- I wouldn't be travelling all the miles I do to have it serviced here if it were otherwise. Friendly service, efficient service, fair rates. God's Blessings, Mar More

by JAMES@JWARDLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Passion Day-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel
Dec 16, 2022 -

Wilde Subaru responded

Mary, We are thrilled to be reading about the excellent level of service you have experienced with our team. It was a pleasure working with you. Come see us again soon at Wilde Subaru. Until then, safe travels!

December 15, 2022

Just purchased a 2023 Outback from Wilde Subaru. I was not initially looking forward to the car buying process, but I can truly say that the folks at Wilde put my wife and I at ease. We worked wit More

by kostreva55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Strickling
Dec 16, 2022 -

Wilde Subaru responded

Hello, thank you for the kind words and great review surrounding your sales experience with Kay. We are pleased to learn about the professional, knowledgeable and great communication you have received. Congratulations on your Subaru Outback. Those are fantastic vehicles! See you next time!

December 15, 2022

were very much on time, did the work in good time. The transportation driver we used was very nice and courteous! More

by GINGERAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember name but was very nice!
Dec 15, 2022 -

GINGERAGEN responded

please do not post my name on the web!

Dec 16, 2022 -

Wilde Subaru responded

Hello, We are thrilled to learn about the timely and courteous level of service you have experienced with our Wilde Subaru Team. Please come see us again soon!

December 13, 2022

Hans was knowledgeable and easy to work with. Deal was fair. Lack of indoor showroom was a negative especially in the rain/sleet and cold. More

by RWRICH
Recommend Dealer
Yes
Employees Worked With
Hans Schneiker
Dec 14, 2022 -

Wilde Subaru responded

Hello, I'm happy to learn about your happiness while working with Hans on your purchase. Congratulations! Your feedback regarding our showroom during Winter weather conditions is appreciated. Your feedback will help us to improve our service to our future Wilde Subaru customers. I hope we will have the opportunity to work with you again in the future and provide you with a 5-star experience. Until then, safe travels! Joseph Hofstetter jhofstetter@gowilde.com General Sales Manager

December 13, 2022

First time buying a car from Wilde. Mike Frank was super helpful and straight forward. Very easy going, we didn't feel like we were forced into buying and weren't hounded by countless p More

by lkirsch1025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Tillman
Dec 13, 2022 -

Wilde Subaru responded

Hello, Thank you for the phenomenal review and acknowledging the way we do business here at Wilde Subaru! Welcome to the Subaru family. We look forward to working with you again in the future!

December 12, 2022

Brandon was professional and personable and made our car buying purchase a breeze. He answered all of our questions thoroughly and was quick to respond. More

by thekindschis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hutsen
Dec 13, 2022 -

Wilde Subaru responded

Hello, Congratulations on your new purchase! We're pleased to hear Brandon made the experience professional and personable! It was a pleasure working with you. Enjoy your new car and we hope to work with you again in the future at Wilde Subaru!

December 12, 2022

Second time buying with Wilde. Kay was awesome. Professional and helpful service. We love Kay. More

by Tshacat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde Subaru responded

Hello, Thank you for the special shout out to Kay! We are very lucky to have great team members like her at Wilde Subaru. Enjoy your new vehicle and we look forward to seeing you again in the future at Wilde Subaru!

December 11, 2022

Great selection of cars at affordable prices. Brian helped us get the car we wanted right away and we were in and out with a new car in only a few hours. More

by snyder.beth16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Erkkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde Subaru responded

Hi Snyder, We're thrilled to read about the successful and speedy purchase Brian heled you through! Congratulations on your new vehicle. We hope to work with you again in the future at Wilde Subaru!

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