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Wilde Subaru

Waukesha, WI

4.4
1,140 Reviews
Milwaukee Subaru Dealer. Welcome to Wilde Subaru of Waukesha in Milwaukee, your full service Subaru dealer offering new Subarus, certified preowned Subarus, used car sales, Subaru parts and accessories, auto repair and financing. Out motto is “Every vehicle is on sale until it’s sold!” We look forward to serving your automotive needs and hope you choose Wilde Subaru for your next Subaru or used car purchase.
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1710 Hwy 164

Waukesha, WI

53186

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Showing 1,140 reviews

August 12, 2023

Service department is terrible now. . Have bought two Subarus from this dealership and serviced them there for years. Last couple visits have been horrible. Took new WRX in for issues w More

by Hd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Aug 15, 2023 -

Wilde Subaru responded

Hello, We are deeply sorry to read about the frustrations you have recently experienced following your usual solid service with our team. Your feedback is important as it will help us to find areas for improvement for our guests, like yourself. If you have the time, I would be happy to speak with you personally about the details you have shared here. I do hope to speak with you soon. Best, Dean Katz deankatz@gowilde.com Service Manager

July 25, 2023

We recently moved to the area and needed our Outback checked out. Our service advisor, Dominic Spano, was OUTSTANDING in every respect! If you want the best service experience, call Dominic! More

by k.berg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Spano
Jul 26, 2023 -

Wilde Subaru responded

Hello, Thank you for the shout out to our very own, Dominic for the outstanding service appointment! We're happy to know your Subaru Outback was taken care of. We look forward to working with you again in the future at Wilde Subaru!

April 24, 2023

Wilde Subaru is Very Warm and Inviting. Leasing a new Crosstrek turned out to be an overall enjoyable experience. Kaliee was Encouraging and Exceptional and Belmir was Awesome. The Vehicle More

by alexroehrkasse88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belmir Salihovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Wilde Subaru responded

Hi Alex, Congrats on your new Subaru Crosstrek! Our team is pleased to learn about your enjoyable leasing experience with our Wilde Subaru team. We hope you're enjoying your new ride.

March 29, 2023

We had a wonderful experience working with Ryan Stetz when purchasing our new Outback. He was friendly, knowledgeable and helpful, but not pushy, which we appreciated. We went in knowing pretty much wh More

by bradleysusank
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Stetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Wilde Subaru responded

Hi Bradley, We're pleased to learn about your experience with Ryan. Thank you for the kind review and recommendation. It was a pleasure working with you at Wilde Subaru! Please let us know how we can serve you down the road.

February 26, 2023

If you’re looking to purchase a car this is the place to go. Ryan was an amazing sales rep. Greeted us when we walked in, gave us quick and easy numbers on some cars and let us test drive. The signing proce More

by Jordan Hug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Wilde Subaru responded

Hi Jordan, Thank you for sharing your recent sales experience with Ryan and the rest of our Wilde Subaru team. We strive to earn customers for life through transparency, efficiency and genuine service at each sale and service visit. Congratulations on your new vehicle! Please let our team know how we can assist you in the future!

February 22, 2023

We leased a Subaru a couple of times from this location, each time working with Mike Frank. Mike was helpful, knowledgeable, and professional. He answered all of our questions in a patient and friendly mann More

by Gary R
Recommend Dealer
Yes
Employees Worked With
Mike Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Wilde Subaru responded

Hi Gary, We want to give you a big thank you for the kind review, recommendation and shout out to our team member, Mike for the helpful, knowledgeable and professional service demonstrated. Thank you for being apart of the Wilde Subaru team! It was a pleasure working with you and we look forward to seeing you again in the future.

February 16, 2023

Brought my vehicle in because it needed rear bearings, i told Ryan it needed bearings, he understood. 8 hrs later got a call and they said bearings are good. It is the heat shield making the noise. I told h More

by Mikecesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Hinkle
Feb 20, 2023 -

Wilde Subaru responded

Hello, I regret to know that you are highly dissatisfied with the quality of service received. It certainly does not reflect my team’s standards regarding how they are expertly trained to provide absolute customer care. When you have a moment, please consider reaching out to me directly as I would like to learn more about your experience and hope to restore your level of satisfaction once again. Thank you, Kevin Schmidt kschmidt@gowilde.com Service Manager

December 20, 2022

Friendly but also very busy. Had Uber to work while working on car. Didn’t receive call if & when car was ready. After getting ride from co-worker still didn’t know if car was re More

by LITTLEDEBBY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dachowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hinkle
Dec 21, 2022 -

Wilde Subaru responded

Hello, Thank you for taking the time to leave a review of your recent experiences. We apologize for the time it took to complete your vehicle repairs and maintenance. Our team strives to provide a first-class level of service for each and everyone of our customers. Therefore, we hope to work with you again in the future to provide you with a 5-star service experience. Until then, safe travels!

December 17, 2022

I thought bringing my car into a dealership would be a really good experience. I wouldn’t say my experience was that good. I had several concerns after picking up my car and then had to return to have my More

by JSCHROEDER324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Potter
Dec 20, 2022 -

Wilde Subaru responded

Hello, Thank you for the feedback. I am deeply sorry to see we fell short of your expectations at your last visit. We do strive to provide our customers with a first-class service experience at each appointment. At your earliest convenience, please reach out to me directly at the email provided below. I would like to learn more about your experience and how we can improve upon our level of service for your next visit. Thank you, Kevin Schmidt kschmidt@gowilde.com Service Manager

Dec 22, 2022 -

JSCHROEDER324 responded

Thank you for your response. I will follow up directly with you.

December 16, 2022

Your service here is excellent -- I wouldn't be travelling all the miles I do to have it serviced here if it were otherwise. Friendly service, efficient service, fair rates. God's Blessings, Mar More

by JAMES@JWARDLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Passion Day-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel
Dec 16, 2022 -

Wilde Subaru responded

Mary, We are thrilled to be reading about the excellent level of service you have experienced with our team. It was a pleasure working with you. Come see us again soon at Wilde Subaru. Until then, safe travels!