Wilde Subaru

Love my new Forester! I live in Waunakee but we went to Wilde bc they gave me a fair price on my trade and competitive price on my new vehicle. The 2020s are few and far between but I really wanted a green Wilde bc they gave me a fair price on my trade and competitive price on my new vehicle. The 2020s are few and far between but I really wanted a green one with specific features and Belmir found me just the one I wanted. Super nice guy- professional and funny. I would def recommend this dealer. More

Thanks to Dave Lehman and Mike Scott for getting us our new 2021 Subaru Crosstrex, this is our 5th Subaru from Wilde. Love it Thanks again new 2021 Subaru Crosstrex, this is our 5th Subaru from Wilde. Love it Thanks again More

A special shout out to Pete Erkkila, Franco Ithier, and Kevin Schmidt for making our new Subaru buying experience - great! Our situation was unique and the management team was fabulous. Highly recommend b Kevin Schmidt for making our new Subaru buying experience - great! Our situation was unique and the management team was fabulous. Highly recommend buying your vehicle at Wilde. More

I am extremely disappointed with my experience here. I took my car out of state for service while on vacation and was alerted that I was missing my cabin air filter completely and that my drain plug had took my car out of state for service while on vacation and was alerted that I was missing my cabin air filter completely and that my drain plug had sustained damage from being over torqued. It doubled my cost for an oil change but I was happy that they were able to correct these issues. I left a short google review and called the service manager Kevin. He returned my call the next day only to explain that “it happens”, his guys forget to put in the air filters and that they would Reimburse me for the part. However he kept emphasizing that he was only doing it because I was “such a great customer”. Not because they had screwed up and not given me a part I had paid for previously. He hammered this point about 12 times in this 15 minute phone call, that I was only being worked with because I was a “great customer”. I have bought two Subaru’s and exclusive services them through Wilde. However, when I brought up the drain plug he became defensive and cut me off to say they weren’t accepting responsibility for that. I stated it was fine I had the bolt I could bring it in to show them no problem. He then proceeded to tell me how they get this complaint all the time when people go out of state and it used to be a problem back in 2009 when he first started working there but since then they had bought Honda torque wrenches and set them specifically. Now I did not have time for the condescending explanation that continued for about 8 minutes and I know what a torque wrench is. I tried to get off the phone and he continued to talk when he finally finished I said it’s fine I can bring you the plug. He stated that he would like to see it and I wished him a good day and that I would contact them when I was back, he grumbled and hung up the phone. This whole interaction had left a poor taste in my mouth and I had originally left a google review before Kevin had responded to me. On this Pete Erkilla has left a number and asked me to contact him. I went back and fourth but eventually decided to give him a ring based on how the conversation with Kevin went, it’s been two weeks and he has not reached back out. I left him a message because he was out of office, I was kind and straightforward in leaving the message. Overall I would recommend servicing your Subaru somewhere else, and maybe just avoiding Wilde as a whole. The service department seems very relaxed with the fact that these mistakes happen what sounds like pretty frequently. To me it’s not ok and the customer service was even poorer. Save your money for someone who cares about your vehicle and their customers. More

My husband and I had a great experience purchasing a new Forester at Wilde Subaru. Dave Lehman was extremely helpful and got us through the whole process thoroughly and efficiently. We highly recommend Dave Forester at Wilde Subaru. Dave Lehman was extremely helpful and got us through the whole process thoroughly and efficiently. We highly recommend Dave and Wilde Subaru for a pleasant, no pressure car buying experience! More

Unbelievable service! Went above and beyond the call of duty. Sacrificed a day off to help finish everything. Highly recommend working with him. I will go back to him for any future car needs!! duty. Sacrificed a day off to help finish everything. Highly recommend working with him. I will go back to him for any future car needs!! More

First time car buyer. Ariel answered all my questions and made me feel very comfortable during all the paperwork. He knew what I wanted, had great suggestions and I now own a Subaru. I am very happy wi and made me feel very comfortable during all the paperwork. He knew what I wanted, had great suggestions and I now own a Subaru. I am very happy with my purchase More

Keith is genuine. Works for you as the customer to get you what you want. Nice and friendly willing to demonstrate his sincere desire to help you be satisfied and happy with your experience. His service you what you want. Nice and friendly willing to demonstrate his sincere desire to help you be satisfied and happy with your experience. His service doesn’t stop when you leave the showroom. We liked working with him and will again. More

Ariel Bermúdez Is the man to see!!He was very Ariel Bermúdez Is the man to see!! He was very responsive, unlike my experience with a previous dealer. Excellent customer service, flexible, easy to Ariel Bermúdez Is the man to see!! He was very responsive, unlike my experience with a previous dealer. Excellent customer service, flexible, easy to work with, and good, personal experience. He made my experience relatively stress free 😊 More

My daughter in law was the actual buyer/leaser of the Subaru Ascent recently but I had talked to Ariel a bit ago when starting the process. I was thoroughly impressed how he obviously had listened inten Subaru Ascent recently but I had talked to Ariel a bit ago when starting the process. I was thoroughly impressed how he obviously had listened intently to what I was telling him and was able to then sift all the important information before talking to her the first time and prioritize the important details. Well done Mr Bermudez. More