Wilde Subaru

* Outstanding Professional Service *It has been the * Outstanding Professional Service * It has been the highlight of my day working with Kailee on the phone today! She is so nice, not to mention pat * Outstanding Professional Service * It has been the highlight of my day working with Kailee on the phone today! She is so nice, not to mention patient, polite, professional, knowledgeable and a complete pleasure to work with! I will be working with her to purchase a 2022 STI when they are released. I give her my highest recommendation and I am 100% confident that you will also be happy to deal with he. Such a nice good natured young lady that I could see her being friends with my own daughter! She made an impression on me as you can see. Sincerely, Ricky Shelton Oconomowoc Wisconsin More

Kay was incredibly responsive, friendly, and knowledgeable. She answered all my questions in a timely manner and worked hard to find a vehicle that really met all of our needs. I would highly re knowledgeable. She answered all my questions in a timely manner and worked hard to find a vehicle that really met all of our needs. I would highly recommend her the next time you plan to purchase a car. More

If you are in the market for a new car, Hans is your go-to guy. He was great to work with and made the entire experience a great one. Hans has a much appreciated laid-back and friendly approach to sales go-to guy. He was great to work with and made the entire experience a great one. Hans has a much appreciated laid-back and friendly approach to sales. We loved that he was straightforward and fun to work with. This was honestly the best experience we have ever had buying a car and will seek him out when buying a new one. More

Beware of the Maintenance Packages. Long time Beware of the Maintenance Packages. Long time Wilde customer. I have purchased several vehicle through Wilde and have always kept up with ma Beware of the Maintenance Packages. Long time Wilde customer. I have purchased several vehicle through Wilde and have always kept up with maintenance. Have been happy with service in the past. Last year I had a oil change done. I was told I would need tires in the near future and recommended to have the 30,000 mile maintenance performed, other than that every thing looked good. Due to the pandemic this past year I worked from home and only put on 1000 miles. Called in March to schedule maintenance and have the Subaru recall performed. Received a email confirming the date. A few days prior my appointment was changed without my knowledge. Called Service to inform them that I received a email confirming the date. I was told the appointment was never scheduled though they would fit me in. Brought my car in and provided a business card with a service consultant to contact if I had any questions. During my recommended maintenance I was informed by a new service consultant that my rear brake pads and rotors had very little life left. They were unable to resurface the rotors due to their condition. . I didn't question the consultant and decided to have the brakes done. Received my car later that day, could honestly not tell any difference with the 30,000 mile maintenance that was performed. During my appointment, the service department performed the recall. Service department attached the wrong part. I was told the part that was for California only. What? I was told I would have to bring in the car and they would attach the right part. Had several questions and called the Service Manger who never returned my calls. So much for Customer Satisfaction their being number 1 goal . Have recommended a fair amount of people to Wilde in the past who purchased vehicles. I have warned them regarding my experience. More

Working with Ryan on a new Forester purchase was a positive experience. No pressure, answered all questions-and even brought in expertise of fellow co-workers as needed. Very pleasant and easy to work positive experience. No pressure, answered all questions-and even brought in expertise of fellow co-workers as needed. Very pleasant and easy to work with! More

I just bought a 2nd lease on a new Forester Suburu with staff member Mike Frank. 1st one 12/2019 . Mike was the best salesman. staff member Mike Frank. 1st one 12/2019 . Mike was the best salesman. More

I was very happy with my buying experience at Wilde Subaru in Waukesha and with my sales person, Nick Taylor. I was looking for a late model Forester with lower miles and I traded in my 2011 Honda CRV Subaru in Waukesha and with my sales person, Nick Taylor. I was looking for a late model Forester with lower miles and I traded in my 2011 Honda CRV. I had done my research before looking and was pleased that the offer on my CRV was where I thought it should be and the price on my new-to-me Forester was also in line. Nick was a kind a patient person to work with, never high pressure and always calm. I didn't feel rushed into anything. Jeana Lund in Finance was also excellent, efficient and friendly. Overall a good experience. More

One of my least favorite things to do is to look for a new vehicle. Kay was the salesperson who actually helped turn the usual dreadful experience into a pleasurable one. She went out of her way to ans new vehicle. Kay was the salesperson who actually helped turn the usual dreadful experience into a pleasurable one. She went out of her way to answer every question my husband and I had, by going through the entire vehicle, showing us all that we needed to know, and then asking if we had a thorough understanding, or if we needed further information. We leased a Subaru from Kay, who was the most personable, informative salesperson we had ever dealt with. Thank you, Kay. More

Ryan is an extraordinary salesperson with superior knowledge of the vehicles. He went above and beyond to make sure that I got the best deal possible, which isn’t easy during a pandemic and doing it o knowledge of the vehicles. He went above and beyond to make sure that I got the best deal possible, which isn’t easy during a pandemic and doing it online. Ryan, it is greatly appreciated. We never met face to face until the day I signed and picked up the car. Yet working with Ryan was like working with a friend. He exemplifies what superior customer service requires when purchasing a car whether in person or online. This is our first Subaru and won’t be our last purchased at Wilde. More

I purchased a new Crosstrek for my girlfriend and had Kay as my sales person. Kay was very knowledgeable on all of the features in the car and spent time showing them to us. I never once felt pressured int as my sales person. Kay was very knowledgeable on all of the features in the car and spent time showing them to us. I never once felt pressured into buying and she made it an enjoyable experience. I have bought over 50 cars for my businesses and my self over the last 30 years and i will say she was one of the most knowledgeable and pleasant sales person i have bought a car from. If your buying a Subaru you most go see Kay!!! More