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Wilde Subaru

Waukesha, WI

4.4
1,163 Reviews
Milwaukee Subaru Dealer. Welcome to Wilde Subaru of Waukesha in Milwaukee, your full service Subaru dealer offering new Subarus, certified preowned Subarus, used car sales, Subaru parts and accessories, auto repair and financing. Out motto is “Every vehicle is on sale until it’s sold!” We look forward to serving your automotive needs and hope you choose Wilde Subaru for your next Subaru or used car purchase.
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1710 Hwy 164

Waukesha, WI

53186

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Showing 1,163 reviews

November 03, 2022

It truly was a pleasure to work with Mike on the purchase of my new Subaru Outback. He was professional, very helpful and not pushy. Thank you for the great service! More

by Sue B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Wilde Subaru responded

Hi Sue, Congratulations on your new Subaru Outback! We hope you are enjoying it. We appreciate the kind words and are thrilled to learn about the 5-star service received. We look forward to working with you in the future at Wilde Subaru!

November 02, 2022

It was a pleasure working with Kay. Very easy to get ahold of and answered all my questions, which I had plenty. She walked me through the process of getting into a new lease from my ol More

by Lindsay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Wilde Subaru responded

Hi Lindsay, congratulations on your new lease! We are pleased to learn about the customer service you have experienced with our Sales Team. Please let us know if you need anything in the future at Wilde Subaru!

November 02, 2022

They had what I was looking for and few other options for me to see and test drive. All in all a pleasant buying experience. You'll be getting my business again in he future. Plus the finance guy was enjoyab More

by cmprudlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Korotko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Wilde Subaru responded

Hello, congratulations on your new purchase! We are very pleased to learn about the pleasant buying experience you had with our Sales and Finance Teams. It was a pleasure working with you. Thank you for giving us the opportunity to earn your business. See you in the future at Wilde Subaru!

November 01, 2022

I liked the professional atmosphere, friendly personal and cleanliness of the show rooms, restrooms and waiting areas. More

by mary.herman9009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Knoelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Strickling
Nov 01, 2022 -

Wilde Subaru responded

Mary, thank you for the perfect review. We are pleased to have provided you with friendly, personal service and a clean atmosphere. We look forward to seeing you in the future at Wilde Subaru!

October 30, 2022

I went to Wilde for an oil change and tire rotation one week before I was leaving for a trip to Colorado. I specifically asked for a safety check because I was going on the trip and would be driving throug More

by Cheryl
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic Spano, Kevin Driebel
Nov 01, 2022 -

Wilde Subaru responded

Hello Cheryl, I'm sorry to learn about the level of service you have experienced with our team. Every customer who presents us an opportunity to earn their business deserves first-class experience. I can assure you this is not a reflection of the first-class experience we strive to provide all of our valued customers with, like yourself. At your earliest convenience, I would like the opportunity to speak with you regarding this experience and gain your trust back with our team. Please feel free to reach out to me directly. I look forward to hearing from you soon. Kevin Schmidt kschmidt@gowilde.com Service Manager

Nov 01, 2022 -

Cheryl responded

Kevin, You can call me at 414-313-4247. Cheryl Anderson

October 30, 2022

Went in for routine oil change and lube job. Comfortable waiting. Work done in good time. More

by jclausz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 31, 2022 -

Wilde Subaru responded

Hello, thank you for the 5-star review! We're happy to learn about the service you have experienced with our Service Team. We look forward to seeing you again in the future at Wilde Subaru!

October 29, 2022

Worst experience I have ever had trying to buy a car salesman was not helpful More

by memartinez051979
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Lehman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Wilde Subaru responded

Hello, I'm sorry to read about your experience and learn you feel as though our Sales Team was unable to provide a satisfactory level of service. When you have a moment, please consider reaching out to me directly, as I would like the opportunity to learn more about your experience and earn your confidence back with our team. Joseph Hofstetter jhofstetter@gowilde.com ​Assistant Used Car Manager

Nov 02, 2022 -

memartinez051979 responded

When telling the salesman I have told him that I was getting a loan through my bank he then proceeds 2 run my credit through 9 different loaners I had an unfortunate run in with a deer that had caused damage to my car where as I came all the way in to the dealerships location to informed him the my car was damaged he looked in in my eyes not once but twice & told me that it would not have an impact on my trade in I also asked if the car would have to be fixed & told me I had nothing to worry about he told me @ a later time that he would not be able to except my cas as a trade in upon that being said I was denied a loan through my bank to where now I have no choice but to take a loan from capital 1 which has a much higher percentage rate he never told me anything about the car which I was trying to purchase as to find out later that I would have to spend around $1000 to buy winter tier's do the ones that come with the car will not work well during winter months I have been approved by capital 1 even gave the dealerships my confirmation number for the approval give it that it's only been 24 hrs. of them receiving this information I still have not heard from the dealership & has been two weeks now that I was to get my new car from them & still nothing

October 28, 2022

Everyone with whom I spoke with was very friendly and helpful. I am overall happy with my experience. More

by dalamangasemilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Knoelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Wilde Subaru responded

Thank you for taking the time to leave a review of your customer service experience with us at Wilde Subaru! We are happy to have provided you with friendly and helpful service. See you next time. Until then, safe driving!

October 27, 2022

Friendly employees, clean environment, and good location are why I go to Wilde Subaru in Waukesha More

by 4PEANUT12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sauter
Oct 28, 2022 -

Wilde Subaru responded

Hello, we deeply appreciate the review and strive to provide our customers with friendly service and a clean environment at each visit. It was a pleasure to work with you. See you next time at Wilde Subaru!

October 27, 2022

Corey in Sales and Ryan in service are amazing to work with and will always answer all of your questions! More

by LMKIEDROWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Knoelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hinkle
Oct 28, 2022 -

Wilde Subaru responded

Our team thanks you for the 5-star review! We're happy to read about the first-class service our Sales Team has provided. Thank you for being valued customers. Please come back and see us again soon at Wilde Subaru!

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