Wilde Subaru

From the moment I walked into the showroom, everyone I came in contact with was friendly. All of my questions were answered and I felt they were answered honestly. Mike Frank was very kind and not aggre came in contact with was friendly. All of my questions were answered and I felt they were answered honestly. Mike Frank was very kind and not aggressive. He was knowledgeable and honest. I spoke with Dave Colla in the service department and he answered all of my questions. Dave was very kind as well. I felt I got a good deal and would highly recommend this dealership. More

As you may be aware, there was a recall, followed by a ‘stop sale’ of Imprezas in December, 2011 – this related to the 2012 models. So, I waited until late January when all was fixed and ordered a specif ‘stop sale’ of Imprezas in December, 2011 – this related to the 2012 models. So, I waited until late January when all was fixed and ordered a specific car. Wilde Suburu advised it would take 6 to 8 weeks to manufacture. The car came in this week. I picked up yesterday, and low and behold, I received a call today that my car had a recall order. Another one I questioned. No – they sold me a car that was made in October of 2011 where the recall problem was never fixed. I would not think that is even legal (?) as I would assume they would need to check before releasing. But, mainly, where is the ‘factory fresh’ car that they promised. They will do nothing for me other than fix the recall problem as they see nothing wrong. More

Customer service to me means being welcomed and asked if I can be helped and that was done. Quality service was provided through answering all my questions and quick reaction and response to getting my need I can be helped and that was done. Quality service was provided through answering all my questions and quick reaction and response to getting my needs answered. Friendliness was used when answering all my questions and taking action with the help I received when buying my car. Overall experience was great with customer satisfaction and price to my liking so much that the deal was closed! I expect my service at this dealership will be as great as my experience when buying my Subaru Outback! More

Mike was very friendly and personable. He definitely was not your typical "salesman", which I appreciated. Buying a new car is stressful enough, so I was happy to have dealt with friendly people who honestl not your typical "salesman", which I appreciated. Buying a new car is stressful enough, so I was happy to have dealt with friendly people who honestly wanted to give me the best deal. Everyone I came in contact with was extremely helpful and professional. I would recommend Wilde Subaru to anyone looking to buy new or used. Ask for Mike and you will have a positive experience! More

My overall experience at Wilde Subaru was very good. Michael Frank was helpful and answered all my questions. I felt comfortable working with him because he wasn't too pushy. He listened to what I was Michael Frank was helpful and answered all my questions. I felt comfortable working with him because he wasn't too pushy. He listened to what I was looking for in a car. The Subaru Outback sold itself! I would definitely recommend Wilde Subaru to others. More

Was treated very fairly, and negotiated a fair price. Sales people were very friendly and helpful in my decision process. They did everything to help reach my budget plan work. Sales people were very friendly and helpful in my decision process. They did everything to help reach my budget plan work. More

My wife and I met Scott at the auto show while going back and forth between the Ford and the Subaru areas. He was very informative and friendly without sales pressure, exactly what we needed for the appro and forth between the Ford and the Subaru areas. He was very informative and friendly without sales pressure, exactly what we needed for the approx.4 hrs.we spent comparing the 2 makes. At the dealership He found us the exact car we were looking for that had been unloaded from the car carrier that afternoon. No regrets, We recommend Scott if your just looking or seriously buying. More

We purchased two new Foresters a little over 2 years ago and were sure we would not be buying a new one on our trip last week but decided to check out our equity deal. We called and made an appointment to and were sure we would not be buying a new one on our trip last week but decided to check out our equity deal. We called and made an appointment to see Jackie and here we are New Forester owners again!! The improvements to the vehicle were great and Jackie was very informative and not pushy at all. We felt like she was there for us and answered all our questions. She spend quality time with us to make sure the deal and the cars were great. She really cares about her customers and wants them, whether they purchase a Subaru or not, to be happy with their choice. That is what is important to us. We love our new Subarus and Jackie was a true pleasure to work with. More

I recently purchased a new Forester from Scott. I originally got an email from Wilde, describing a deal that sounded "too good to be true", but I thought, what the heck, so I gave them a call. I was originally got an email from Wilde, describing a deal that sounded "too good to be true", but I thought, what the heck, so I gave them a call. I was eventually connected with Scott. After Scott reassured me that the deal was for real, I was still skeptical, but decided to continue looking into it. Because I live in Madison, I also started negotiating with a dealer there. Scott continued to communicate with me as well. I could not work out a deal with the Madison dealer, but they did give me a benchmark to compare with the Wilde Subaru dealership. Scott found me a Forester that met my needs, and again, he reassured me that he could make the deal he promised. I made one visit to the dealership, finalized the exact vehicle I was interested in, and then let the store manager prove they could do what they promised. There was virtually no dickering involved. They not only did what they said they would, they even lowered my payments. All in all, there was a $3,000.00 difference between the 2 dealers. This is the second Forester I have purchased from Wilde. Both times, they did what they said they would do. I will still get my service needs done in Madison, because the service department has treated me well, and it eliminated a 75 mile drive, but Wilde is must dealership to have in the "new car purchase" mix, and Scott did a very fine job keeping me informed and making sure the vehicle I purchased was exactly what I wanted. More

I did not feel pressure to buy a car. I felt they were really trying to find the car I would want to keep for a long time. They made the whole process as speedy as possible and they thanked us many times really trying to find the car I would want to keep for a long time. They made the whole process as speedy as possible and they thanked us many times for coming to them to buy a car. More