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Wilde Subaru
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Mike did a great job listening, as I explained my situation, and responded with a thoughtful selection of vehicles to examine and drive. He's very easy to work with and I recommend you give him a tr situation, and responded with a thoughtful selection of vehicles to examine and drive. He's very easy to work with and I recommend you give him a try. More
Excellent no hassle buying experience! Nick and John made it great and personable. The price negotiation was fair, short, and not high pressure. The delivery flexibility and quick response made it fun made it great and personable. The price negotiation was fair, short, and not high pressure. The delivery flexibility and quick response made it fun. More
I just recently purchased a Subaru Forrester from Wilde Subaru. From the minute I stepped in the door, I was treated kindly and taken care of. The car I was looking at was pulled up in front and ready to Subaru. From the minute I stepped in the door, I was treated kindly and taken care of. The car I was looking at was pulled up in front and ready to be test driven. On the test drive, Mike took great care to explain all of the features of the care as well as what makes a Subaru different than other brands out there. When we got back he took the time to sit down with me and go through all of my options. It was an extremely busy day, and Mike still gave me the attention that any customer deserves while still make sure that the other customers were taken care of as well. The day of purchase went well also. The only thing I will say is that finance was a little pushy trying to get me to add on extra services even though I said multiple times I didn't want any add ons. Other than that, it was a great experience. Thanks Mike for all of your hard work!!! :) More
I found John and Kuch be very customer friendly and easy to work with during the purchasing process. Kuch was extremely thorough in explaining the Fortester's benefits and in reviewing the intrumentation, d to work with during the purchasing process. Kuch was extremely thorough in explaining the Fortester's benefits and in reviewing the intrumentation, dash boardbaord and transmission and shifting particulars. Well done. I found the sale after the sale (of the service options) somewhat tedious, but understand the dealer's point of view. More
I recently purchased a Subaru Outback from Scott Obst. I found him to be very professional and pleasant to work with as was everyone else at Wilde. Scott was very helpful in finding a vehicle at another de found him to be very professional and pleasant to work with as was everyone else at Wilde. Scott was very helpful in finding a vehicle at another dealership that had the options that I wanted. The vehicle was delivered a couple of days later and was in perfect condition. The price was very fair and was a better deal than other dealers had quoted. Altogether, buying this vehicle was a very pleasant experience and I would highly recommend Wilde Subaru. Best of all, I love my Outback! More
We had an excellent new care buying experience! The dealership was not pushy. They listened to what we wanted and then helped us find that exact car. It was wonderful. dealership was not pushy. They listened to what we wanted and then helped us find that exact car. It was wonderful. More
Michael was very courteous and friendly! Also, very efficient. We don't usually enjoy the car-buying process, but he made it as painless and fast as possible. We would definitely recommend him and as efficient. We don't usually enjoy the car-buying process, but he made it as painless and fast as possible. We would definitely recommend him and ask for him in the future. More
From the moment I walked into the showroom, everyone I came in contact with was friendly. All of my questions were answered and I felt they were answered honestly. Mike Frank was very kind and not aggre came in contact with was friendly. All of my questions were answered and I felt they were answered honestly. Mike Frank was very kind and not aggressive. He was knowledgeable and honest. I spoke with Dave Colla in the service department and he answered all of my questions. Dave was very kind as well. I felt I got a good deal and would highly recommend this dealership. More
As you may be aware, there was a recall, followed by a ‘stop sale’ of Imprezas in December, 2011 – this related to the 2012 models. So, I waited until late January when all was fixed and ordered a specif ‘stop sale’ of Imprezas in December, 2011 – this related to the 2012 models. So, I waited until late January when all was fixed and ordered a specific car. Wilde Suburu advised it would take 6 to 8 weeks to manufacture. The car came in this week. I picked up yesterday, and low and behold, I received a call today that my car had a recall order. Another one I questioned. No – they sold me a car that was made in October of 2011 where the recall problem was never fixed. I would not think that is even legal (?) as I would assume they would need to check before releasing. But, mainly, where is the ‘factory fresh’ car that they promised. They will do nothing for me other than fix the recall problem as they see nothing wrong. More
Customer service to me means being welcomed and asked if I can be helped and that was done. Quality service was provided through answering all my questions and quick reaction and response to getting my need I can be helped and that was done. Quality service was provided through answering all my questions and quick reaction and response to getting my needs answered. Friendliness was used when answering all my questions and taking action with the help I received when buying my car. Overall experience was great with customer satisfaction and price to my liking so much that the deal was closed! I expect my service at this dealership will be as great as my experience when buying my Subaru Outback! More