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Wilde Subaru

Waukesha, WI

4.4
1,163 Reviews
Milwaukee Subaru Dealer. Welcome to Wilde Subaru of Waukesha in Milwaukee, your full service Subaru dealer offering new Subarus, certified preowned Subarus, used car sales, Subaru parts and accessories, auto repair and financing. Out motto is “Every vehicle is on sale until it’s sold!” We look forward to serving your automotive needs and hope you choose Wilde Subaru for your next Subaru or used car purchase.
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1710 Hwy 164

Waukesha, WI

53186

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Showing 1,163 reviews

November 17, 2022

Excellent service - awesome dog friendly lobby with treats for doggo and customer. Free WIFI is nice. Fun music playing in the lobby. Front desk gal was so fun - pet my dog and gave him a Subby tenn More

by ShellySubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure I wish I could remember! Younger fella/dark hair! Liked my dog:)
Nov 18, 2022 -

Wilde Subaru responded

Hi Shelly, Thank you for taking the time to leave a review of your 5-star service experience with our Wilde Subaru Team. It was a pleasure working with you and thanks for bringing your sweet pup along! We hope to see you in the future.

November 16, 2022

I brought my Subaru Forester 2020 for scheduled service in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust More

by alexander kolker
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Dachowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Schmidt, Ryan Hinkle
Nov 21, 2022 -

Wilde Subaru responded

Hello Alexander, Any customer that provides us with the opportunity to earn their business deserves a first-class experience. Therefore, I am sorry to learn we have failed to meet this expectation. At your earliest convenience, please consider reaching out to me as I would like to learn more about your recent service experience to see how we can improve for your next visit. I hope to earn your confidence back in our team. Thank you. Kevin Schmidt kschmidt@gowilde.com Service Manager

November 16, 2022

Great service. Timely. Detailed wrap up of tasks performed. Only issue is confusing conflicts with Subaru recommendations compared to Wilde’s service department. More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 17, 2022 -

Wilde Subaru responded

Hi Cliff, thank you for trusting us to work on your vehicle! We are pleased to learn about your great and timely level of service received with our team. We are sorry to learn about the confusion surrounding your vehicle service recommendations. Please don't hesitate to reach out to us with any questions or concerns. We're happy to help!

November 16, 2022

excellent people, Kay Frick was fabulous and knowledgeable. She answered our questions and showcased the features of the 2023 Subarua More

by dlynx77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Wilde Subaru responded

Hello, our team appreciate the 5-star review! We're glad Kay was able to make your experience fabulous. Congratulations on your new Subaru and we look forward to seeing you again in the future at Wilde Subaru.

November 16, 2022

Hans made the purchase of our new “car” a very easy process. The dealership is very nice and we would definitely reach out the next time we are in need of a new car. More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Schneiker
Nov 17, 2022 -

Wilde Subaru responded

Hi Sarah, Congratulations on your new car! We are happy to hear your purchase was easy. Please let us know if you need anything in the future at Wilde Subaru!

November 16, 2022

This is my third car now from Subaru and they did an amazing job. Thanks More

by CYBERDREW64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Hutsen, Brandon Hutsen
Nov 17, 2022 -

Wilde Subaru responded

Hello, we are pleased to learn you have had another amazing experience with our team at Wilde Subaru. Thank you for being a part of the Subaru family. We look forward to working with you again in the future!

November 14, 2022

We finally joined the Subaru family. Everything was great! Our salesperson was awesome and so was the different salesperson who made the final delivery. Not only have we started a brand More

by artesanoremodelingllc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hutsen
Nov 14, 2022 -

Wilde Subaru responded

Thank you for being a part of our Subaru family! It was a pleasure working with you. We hope you are enjoying your new vehicle! Our team looks forward to seeing you again in the future. Until then, safe travels!

November 13, 2022

Service was great. My sales person was informative, listened to my needs and was accommodating. More

by SMOON12170
Recommend Dealer
Yes
Employees Worked With
Dave Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Wilde Subaru responded

Hello, thanks for the shout out to our Sales team and for letting us know about the informative and accommodating level of service provided. We hope to see you again in the future at Wilde Subaru!

November 12, 2022

We are buying the third Subaru car in the past five years. Great customer service and experience. Nothing to complain and only positive feeling interacting with every one part of the purchase process. More

by RCSEKAR73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kailee Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Strickling
Nov 14, 2022 -

Wilde Subaru responded

Congratulations on your new Subaru! Once again, it was a pleasure working with you and we hope you are loving your new purchase. Please let us know if you need anything in the future at Wilde Subaru!

November 12, 2022

Honestly the worst place I had ever dealt with from sales to the service department. Lying is standard practice here and when I left my vehicle for a service, it came back with additional 60 plus mileage aft More

by Honest Feedback
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Stetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Wilde Subaru responded

Hello, I am deeply sorry to read about your experience with our team. This was not our intention. Our mission is to build positive relationships and provide a first-class experiences to our valued customers, like yourself. If you are willing, I would like to learn more in detail about your experience in hopes of improving upon our level of service provided. Please consider reaching out to me directly. Peter Erkkila pete@gowilde.com General Manager

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