Wilde Honda

I came in to this dealership trying to buy my first car, a used Toyota Corolla. They refused to go low enough in order to use my preapproved loan, and said their dealer financing can beat my loan's interest a used Toyota Corolla. They refused to go low enough in order to use my preapproved loan, and said their dealer financing can beat my loan's interest rate. They even had me buy insurance because I thought I was about to drive off the lot in my first car at a better interest rate, albeit a slightly higher price. After 4 hours and letting my girlfriend and I go hungry, they offered me nearly double the interest rate as my preapproved loan. I felt disgusted and offended. If they think they can take advantage of you, they will definitely try. More

Picked up a used Audi (barely used!) last Friday night after Chandler found us in the lot roaming around two nights before. Chandler was OUTSTANDING, no pressure, accommodating, helpful, and let us test after Chandler found us in the lot roaming around two nights before. Chandler was OUTSTANDING, no pressure, accommodating, helpful, and let us test drive 4 vehicles. He was super speedy, considering he was on a scooter, and exhibited patience with us. I texted Chandler Friday, set up an appointment for the evening, got the trade appraisal done, then worked a deal. Eugene (sales manager) was very fair on the trade and wrote the deal up within minutes. Uzi (finance manager), had his paperwork done and we got through that part of the deal very fluidly. Overall, it was a great experience...got the car we wanted at a fair price for both parties. The car was detailed, clean, and looks GREAT. I will recommend Chandler and the team at Wilde to all my friends who need a vehicle in the future. More

We have bought 8-9 vehicles from Wilde Honda in Waukesha! The service is second to none!! Our most recent experience was with Usman Tariq with the lease of our 2021 hybrid CRV. Usman made us feel at home wit The service is second to none!! Our most recent experience was with Usman Tariq with the lease of our 2021 hybrid CRV. Usman made us feel at home with how he explained everything and was able to answer any questions! We never felt pressured or rushed in any way! We were also there late at night before they closed. You never would have known with Usman! This is why we keep coming back to Wilde. It's the team that make a business run smooth, and Usman is for sure a great asset to the team! We are enjoying our new car. If you are looking for a new or used car, I highly recommend the team at Wilde Honda in Waukesha!! You will not be disappointed. There has never been a time, in 8-9 vehicles that our process didn't go smooth!! Thank you Usman and Wilde Honda! More

I am not happy.Came to Wilde Honda for a starter I am not happy. Came to Wilde Honda for a starter problem. The original starter was replaced. The starter installed was a remanufactured one same br I am not happy. Came to Wilde Honda for a starter problem. The original starter was replaced. The starter installed was a remanufactured one same brand as the original removed. I complained about receiving a remanufactured starter instead of a brand new one. I was told it was the normal policy of Wilde Honda. That remanufactured one runs on the market for less than $100. The overall job was invoiced $795.95. I complained to the Maintenance guy in charge, without any satisfaction. I do not remember his name. But surely I will not come back to Wilde Honda to be ripped off again. To publish this complaint Wilde Honda form procedure obliges me to rate Jim "JR" Reifenrath from Management Department, I do not know who is, but I will rate him as excellent. More

Bought a Acura RDX here and it's has been an awful experience. Our sales person Mark H has been great, but the manager and service department have been less than adequate. - agreed upon paint touch u experience. Our sales person Mark H has been great, but the manager and service department have been less than adequate. - agreed upon paint touch up wasn't complete when we picked up the car - got a call from someone we hadn’t spoken to about the wrong plates being on our car before we even picked up the car - prescription drugs were found in lower compartment of center console (clearly not cleaned and portered properly) - tires were not balanced - mode button/defroster didn't work The above items necessitated taking the car back for a day to have the items corrected which they did do. - Head lamp and ignitor were burned out ($559 repair) which they did reimburse us for after I initially sent multiple emails to the used car manager with no response (they admitted they missed this on the safety inspection) - 35 days after taking possession of the car, the alternator and battery quit ($964.14 repair and $175 extra in uber and rental car expenses). This repair they are not taking any responsibility for. I understand the alternator can go at any time, but during this process we found out it was an aftermarket alternator in the car which means it's been changed once before and it only has 133K miles on it. We bought from what we thought was a reputable dealer to avoid problems like this and then the lack of customer service was very disappointing. More

Great place to purchase a vehicle from, no pressure at all. Huge inventory selection! David, Dogan, & Mark were able to make my dream car become a reality. Keep up the great work guys! I look forward to d all. Huge inventory selection! David, Dogan, & Mark were able to make my dream car become a reality. Keep up the great work guys! I look forward to doing more business in the future! More

Chandler was great - honest, attentive, answered questions, texted answers after test driving and pictures within minutes of any concerns we had. Told us what he would do and got it done. 5+ stars questions, texted answers after test driving and pictures within minutes of any concerns we had. Told us what he would do and got it done. 5+ stars for him. Eugene and Hector were also helpful when we came to pick up the Pilot, but the wait time for the paperwork was long. Certainly room for improvement for the Finance/Closing team, but overall, a good experience. More

Bought a CRV from here however some charges were not mentioned in the Out to door pricing. But Overall experience at the dealership was good and pleasant. mentioned in the Out to door pricing. But Overall experience at the dealership was good and pleasant. More

Great customer service. Chandler helped us buy not one but two cars over the course of 5 days. He was professional and passionate about his job. He took the time to show us all the bells and whistles. but two cars over the course of 5 days. He was professional and passionate about his job. He took the time to show us all the bells and whistles. More

Chandler was very patient and helpful throughout the entire process. We worked with Chandler for a few days and his communication and assistance was consistent since the first initial phone call, throug entire process. We worked with Chandler for a few days and his communication and assistance was consistent since the first initial phone call, through the car search, to the buying process. He made sure we were happy with our trade and loved the car we decided on. As the salesman, he was understanding of us as the customers. We didn’t feel rushed, pushed or just another sale. Thanks for all your help Chandler and making this a great experience! More