Wilde Honda
Waukesha, WI
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They push used cars off the lot before they are safe. We purchased a used 2006 Accord on Saturday Jan 2nd. The car had a bad tire and needed some other work but they made us drive it off the lot that nig We purchased a used 2006 Accord on Saturday Jan 2nd. The car had a bad tire and needed some other work but they made us drive it off the lot that night. They gave us a "WE OWE" for listing the remaining work they were responsible for. They wouldn't let us leave the car to get the remaining work done. Not 30 miles later, at 6AM, 8 below zero they tire blows and was just shreded. My daughter was driving the car with a 2yr old and an infant. I bought 4 new tires later that same day. Wilde Honda is more concerned about getting cars off the lot rather than the saftey of the cars they sell. This was the second and last car I will ever buy from them. The people working there are your typical car salesman. Got to make that sale! Just to be fair, they did offer to pay for one of the four tires I bought. Sdtay away from this place if you are looking for a used car. More
Their Inspections Stink Don't trust their 110 point inspections. I purchased my car on a Saturday, and was back in the shop for repairs on Monday and Thursday. What a rip Don't trust their 110 point inspections. I purchased my car on a Saturday, and was back in the shop for repairs on Monday and Thursday. What a rip off. I've wasted so much time there, and the service guys just can't get it together. My blinkers went out literally 20 minutes after leaving the dealership. When I test drove the car, the service engine light was on and they promised to fix it. On Thursday, it was back on and the car was making a weird sound. They fixed the leaks causing the light to be on, but not the sound. Their tech apparently didn't hear anything when driving. I'm calling BS. It's so loud! How can you not hear it! Don't waste your time here. Don't buy a car here. Don't get it serviced here. More
Great Dealership I live an hour away and have been eyeing a car for a while at this dealership. The price was a bit higher than what I wanted to spend but Dylan Holtz I live an hour away and have been eyeing a car for a while at this dealership. The price was a bit higher than what I wanted to spend but Dylan Holtz was able to help me with my financing. I spent a great amount of time at the dealership but Dylan made it a great experience. He was very honest and truly wanted to help what was best for me. He was able to give me a higher amount for the value of my trade-in car for the 2012 Honda Civc that I wanted. He's very personable and I would definitely recommend Dylan, not only for his knowledge but really offering me the best service. Overall, this was a great experience buying my first car on my own. More
Great Sales team !! Got very good trade in value for my old car when compared with other dealers. Also got good deal for new CR-V Ex. Truly VERY HAPPY. Good j !! Got very good trade in value for my old car when compared with other dealers. Also got good deal for new CR-V Ex. Truly VERY HAPPY. Good job team. More
Best Sales Associates in Town! We continue to purchase vehicles from Wilde Honda because we've had nothing but the best experience. We always ask for Tom Shannon and have been buyi We continue to purchase vehicles from Wilde Honda because we've had nothing but the best experience. We always ask for Tom Shannon and have been buying cars from him for the last 28 years. I bought my first car from Tom when my daughter was in a car seat. I bought my last car from Wilde for that same daughter last week! I called Tom before stopping in but he was out. He quickly returned my call and told me who to ask for (John Kent) and we were taken care of great! The Finance associate (Alex ) was incredible also and worked to get us the best possible rate! Wilde Honda is always a place we look for cars! I would recommend them again in a heartbeat! More
Started as poor communication Evolved into bad sales tactics I live 3.5 hours from this dealership and as part as my call rotation I have to stay in my local area. In my initial communication to them I mentione I live 3.5 hours from this dealership and as part as my call rotation I have to stay in my local area. In my initial communication to them I mentioned explicitly that if they could provide additional pictures that I would have my in-laws, who live in the area, test drive the vehicle in question and then we could finish the deal online (as I have done in the past with another Wilde dealership). First they never provided the pictures, but the in-laws offered to look it over and test drive it anyway and this is where the fun begins. I received an email from an internet associate stating that "most" of the paperwork could be completed online. My elderly in-laws show up for a test drive. After talking to my in-laws it becomes apparent that they've been given different information then I have. First they tried to up-sell them on a different vehicle over $5000 more than the vehicle that they showed up to test drive for us. Then they tried to pressure my in-laws to buy the vehicle on our behalf since apparently 24 hours after I sent my email they could no longer work an online deal. I thought surely this must be a mistake, somebody at the dealership must be able to use a computer or fax machine, but to my amazement they were unable to do such a thing. I thought fine then the in-laws could put down some money to hold the vehicle which is against Wilde Honda's policy which is fair enough, but I assume that policy was in place when I initiated the conversation the day before. A little bit of forethought could have stopped this awkward situation from ever occurring. I eventually became uncomfortable enough with the situation that I asked my in-laws to leave, which they did and then I felt the need to apologize multiple times for having them function as intermediaries for us with this business. On the positive side my in-laws liked the salesman that they worked with, but I have no idea why. More
Don't expect friendly service My husband and I stopped by the Waukesha Wilde Honda dealership on a Saturday(7/5) afternoon to see if we could test drive a Honda pilot. We had 3 dif My husband and I stopped by the Waukesha Wilde Honda dealership on a Saturday(7/5) afternoon to see if we could test drive a Honda pilot. We had 3 different new vehicles on our test drive list before a purchase. The salesman approached us and we told him our plans and asked about any Pilots that they would have. First he told us they were real busy and we could call and set up an appointment. Then he said that if we were not in the market to purchase a car today, then he did not have time for us. " I have two kids to feed and if you do not intend to buy a car today, then I can't help you. Look on line for a car." Outrageous!! I am happy to report that Boucher dealership(around the corner) sold us a brand new Hyundai Santa Fe 3 days later. Boucher has excellent customer service. More
Another Honda from Wilde. My wife and I have been purchasing Honda's from R.G. and Jeannie Stathas for over 20 years. Even though we live out of the Sarasota market, in Ft. Mye My wife and I have been purchasing Honda's from R.G. and Jeannie Stathas for over 20 years. Even though we live out of the Sarasota market, in Ft. Myers we keep coming back to Wilde because of the great treatment we have received from R.G. and Jeannie over the years. In fact everyone that we have dealt with at Wilde have been courteous, knowledgeable, and earnest. The addition of Dave Misiewicz, who is working with Jeannie and R.G., has been a great one. Dave has been very detail oriented and has been very responsive to followup questions I have had on our new car features. While we live too far from Wilde to make it practicable to visit for regular maintenance, we have always been pleased with the service department when we have had our Honda's at Wilde for service. More
We rate Wilde Honda credibility very low, due to sales tactics high in MISREPRESENTATION. We were ready to purchase a new vehicle, which should have been a simple, no finance transaction. We had an "out-t tactics high in MISREPRESENTATION. We were ready to purchase a new vehicle, which should have been a simple, no finance transaction. We had an "out-the-door" internet quote that was confirmed twice in email and once over the phone. The agreed upon quote specifically noted that we did NOT want financing. When we arrived at the dealership to finalize the deal, we were told the price would be $500 higher due to parameters that were NEVER DISCLOSED to us in previous communications. Apparently, our confirmed, agreed upon quote was only available for customers taking out a loan with Wilde to finance the cost. We surmise that the requirement for financing would allow Wilde to collect a minimum of 1-month of interest on the loan. Well-played Wilde! But, are the few extra dollars of interest (and perhaps some corporate incentives) worth selling out your credibility? When we expressed our displeasure to the new car sales manager and asked if he was going to honor the quote we received from the internet sales manager, he stated he could not do that. His reply was that the agreed upon internet quote was not a "formal quote" and would not be honored by Wilde. After this experience of feeling completely MISLED, we wrote to the Wilde Automotive Group general manager. The only response we received was a call from the new car sales manager who admitted that "some things broke down" (internally at Wilde). Further, we were given extremely short notice (same day time limit) to make the deal at our agreed upon terms. By the time we connected with the sales manager, we had a 4-hour window before closing to drive to Wilde and complete the transaction, which was too short of notice for us. Likely, the 1-day time requirement coincided with Wilde's expiring end-of-month sales quota, as we have not heard back from Wilde since. More
The sales associates and service people are so rude. We've had multiple incidences of making appointments, and not only never receiving courtesy reminders, but calling ourselves to make sure the appoint We've had multiple incidences of making appointments, and not only never receiving courtesy reminders, but calling ourselves to make sure the appointment is still good, and finding out that they never booked us. We had an appointment to have all new tires on our SUV, and we arrived and they had no recollection of which tires we had ordered or wanted. This place is so unorganized. I had a sales associate slam a door on me, instead of holding it open. Not the type of people I want to be dealing with or trusting with my vehicle. They just have this attitude, and they are definite scammers. They say they don't haggle and the discounts are in your trade-in, but this is just their way of screwing you over more. DONT trust these people. More