Wilde Honda

Worst Experience with Buying adn Servicing a Car I am incredibly disappointed and displeased with my entire experience at Wilde Honda Waukesha. I went in to buy a used car and right away I felt like I am incredibly disappointed and displeased with my entire experience at Wilde Honda Waukesha. I went in to buy a used car and right away I felt like I was just another number and not a valued customer. Not only did the salesman(Hector) not give me the time of day, he rushed me through the whole process, even bypassing some of my questions. He seemed nice at first, but I realized it was all about the money. The test drive went well, but afterword, he promised to detail the car during the purchasing process. When I took possession after the sale, the back seat still had used Kleenex in the cup holders and cereal in between the seats. They also sold me the vehicle without an antenna and thus a nonfunctioning radio on the vehicle (CR-V)! More importantly, a week after I had taken the car off the lot, the breaks starting making a loud thud noise and the engine hose had oil leaks. When I brought it back in, not only did they not want to rectify the issue, they did not update me on their promise to let me know the status. I then had to call multiple times 6 hours later to find if I would have to pay for it. I understand if I have to pay to fix the breaks because it is not on my warranty, but I only had the car a week and they said they checked everything before I bought the car. Not only do I not trust them anymore, I did not feel safe in my car until I had another mechanic rectify all Wilde's oversights. I have had Hondas all my life and so have my parents. Unfortunately, I will never go to Wilde Honda again and will let everyone know to stay away from Wilde Honda as well. More

Very good dealership - highly recommend Just bought a 2019 Passport. Chris Bergner, our sales person, was very friendly, informative and listened to our needs and respected our budget. He sh Just bought a 2019 Passport. Chris Bergner, our sales person, was very friendly, informative and listened to our needs and respected our budget. He showed us the features of the car and made sure the car was cleaned. If anyone wants a great sales person, see Chris Bergner. More

Great customer service We had the pleasure of working with Hector Contreras-Soto. He was accommodating and went above and beyond as we were coming from out of town to drive We had the pleasure of working with Hector Contreras-Soto. He was accommodating and went above and beyond as we were coming from out of town to drive the van we purchased. It was a real pleasure to work with Hector and Gary at Wilde Honda. More

Mark Heinzelman is the man Mark Heinzelman was so professional he sold me a 2018 Kia Forte. If you need a car go see Mark Heinzelman, I was so impressed with his skill and he di Mark Heinzelman was so professional he sold me a 2018 Kia Forte. If you need a car go see Mark Heinzelman, I was so impressed with his skill and he didn't pressure me. Wilde Honda is the place to go for a car. More

Wow, these guys suck went in to replace an older car and after spending time with the sales rep decided to wait. When I called the sales guy to tell him he sweetened the d went in to replace an older car and after spending time with the sales rep decided to wait. When I called the sales guy to tell him he sweetened the deal BUT I had to buy the car that day. Went back to purchase the car. This is when the nightmare started. I had previously checked the blue book value at another honda dealer of my trade in. At Wilde, using the same system, I got an appraisal $400 LOWER. Interesting since I enter the same data both times. The car had a trade in value of $2600 - $3200. Their own mechanic saidf the car was in fantastic shape and only need two minor things. They offered me $1000 for the car. I found the offer offensive and said so. Immediatly the manager said to “calm down”, which of course does not calm any one down. I started to feel uncomfortable witht he dealership and I walked away from the deal. I am SO glad I did. Found a bteer car with more lfeatures, less milage and lower cost at a prodessional dealership. Wilde is a bunch of jokes. AVOID THEM. More

Good Experience Mark Heinzelmann, our salesman, helped us find just the right CR-V. He was very pleasant and enjoyable to work with, as was Eugene Wade, the Sales Mg Mark Heinzelmann, our salesman, helped us find just the right CR-V. He was very pleasant and enjoyable to work with, as was Eugene Wade, the Sales Mgr. We would definitely ask for this salesman for our next Honda. More

Buying my first financed car Buying my first car I was super nervous and didn't know what to expect. We had a great salesman who made everything so easy, he was very professional. Buying my first car I was super nervous and didn't know what to expect. We had a great salesman who made everything so easy, he was very professional. Our finance guy was also great and friendly. We will definitely be coming back next time we need to buy a car! More

Good service Hector was very personable and funny and made the experience more enjoyable. He did what he could to help get us a good deal and followed up to make s Hector was very personable and funny and made the experience more enjoyable. He did what he could to help get us a good deal and followed up to make sure everything went smoothly More

Not happy at all Bought a Pilot. Minor scratches all along the sides and they said how easy it would be to get them out. There are now swirl marks all over the car fro Bought a Pilot. Minor scratches all along the sides and they said how easy it would be to get them out. There are now swirl marks all over the car from the buffer they used. Now I am paying for another auto shop to fix their mistakes. Said it’s the 3rd one from Wilde this month. The guy we bought it from didn’t care about anything more than the sale. Just gave us the keys and away we went. Will not buy another car from here again. More

Thief’s Was told I bought a service contract was told I would not have to pay for maintenance for 4yrs went today and was told I would get 15.00 off I am very Was told I bought a service contract was told I would not have to pay for maintenance for 4yrs went today and was told I would get 15.00 off I am very sorry that I leased my pilot from this dealership and would tell anyone else to go find a different dealership More