Wilde Honda
Waukesha, WI
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Service Experience Jennifer Stokes went above and beyond to help me with my service experience. She was kind, informative and more than accommodating to help me make a Jennifer Stokes went above and beyond to help me with my service experience. She was kind, informative and more than accommodating to help me make a decision. I didn't feel pressured at all and was given everything to make an informed decision on my vehicle. Thank you Jennifer! More
First negative buying experience Initially bought a 2001 Acura in late October from here. It ran for a little over three weeks and then started to make weird noises/was idling rough. Initially bought a 2001 Acura in late October from here. It ran for a little over three weeks and then started to make weird noises/was idling rough. After taking it in, the service department determined it was beyond reasonable repair because of an issue with the fuel system. We were not reimbursed for our losses because the title had already been signed over to us. We ended up going with a 2008 Accord that cost us $2599.00 on top of the original price for the Acura. The situation with the Acura was never fully explained to us until the day I brought back the title for it. Upon further inquiry as to why they had listed the Acura for sale again (at the same price they sold it to us) after we were told it was ”beyond repair,” one of the used car sales managers, Eugene Wade, seemed taken aback that I wanted to assure that they weren’t pulling a quick one by telling us it was beyond repair and then selling it to someone else for the same price we originally bought it. Fortunately, Mr. Wade explained it was going to a wholesaler, but the unchanged price was never mentioned. All he said was, “You can check the VIN, buddy.” At that point, I informed him there was no reason to make such a remark implying I was challenging him when really I wanted transparency as a new customer. He explained he calls everyone “buddy,” which seems difficult to believe. And even if he did, there was no need to use the tone he choose when conducting business, which he knows. To make matters worse, all of the sales people just stared at my girlfriend and me every time we entered the place and acted as if they had nothing better to do that shoot the breeze. More
I recently bought a used SUV, Hector Contreras is the best sales person I deal with. He has a great personality and takes his work seriously , excellent service. best sales person I deal with. He has a great personality and takes his work seriously , excellent service. More
Used Car I worked with David Bendall to buy my new to me used car. David was wonderful to work with...very informative, patient, and respectful. He went out I worked with David Bendall to buy my new to me used car. David was wonderful to work with...very informative, patient, and respectful. He went out of his way to help me find just what I needed. I would recommend working with David! More
Pre-Owned Honda Civic I was searching for a reasonably priced used car with lower miles. Peter VanDercreek was my salesman and the finance manager were incredibly helpful a I was searching for a reasonably priced used car with lower miles. Peter VanDercreek was my salesman and the finance manager were incredibly helpful and understanding of my situation, and did everything they could to get me into the vehicle. Peter did a great job; I would definitely recommend him and Wilde Honda for any used vehicles. Thank you! :) Cindy, Waukesha More
"DISAPPOINTED" Everything going great on a used car test drive. Then at the end when I wanted to buy it they said they made a mistake on advertised price. On line th Everything going great on a used car test drive. Then at the end when I wanted to buy it they said they made a mistake on advertised price. On line they added almost $5000. I understand people make mistakes but if they entered the wrong price on the used car sticker and online how would you know their team did not make a mistake filling out and checking the condition boxes? Our families are in these vehicles so buy a vehicle from someone you can trust. I recommend this dealer should look back at good core values and this is what got them to being as big as they are. Dealers that sell great products from Honda also have great responsibilities. More
Excellant Customer Service from Sales Manager Eugene Wade I had a very good experience purchasing a used vehicle, with this dealership!! Eugene Wade went out of his way to make my purchasing experience the B I had a very good experience purchasing a used vehicle, with this dealership!! Eugene Wade went out of his way to make my purchasing experience the BEST!!! Thank you and looking forward to doing Business with them again More
Used car buyers The best service and treatment I have ever received from any dealer in my life time. I will be returning if I ever need another car. Thank you Richa The best service and treatment I have ever received from any dealer in my life time. I will be returning if I ever need another car. Thank you Richard Chandler and Dino so glad we had you working for us we will always be grateful for the time and energy you put in to help us out Thank You again More
Extremely disappointed Immediately after taking delivery I noticed several safety issues with the purchased vehicle. Extreme difficulty in getting my many phone calls retu Immediately after taking delivery I noticed several safety issues with the purchased vehicle. Extreme difficulty in getting my many phone calls returned. I received the "run-around" and quickly learned of their "shady" misrepresentation of the vehicle purchased. Many safety issues involved with the vehicle. Currently submitting a letter of complaint to the DOT , ADAM and others. BEWARE! More
Purchase of a 2019 Pilot David Bendall was my initial 'broker' contact. David was very helpful in showing me low mileage used Pilots on your lot. He was courteous, professiona David Bendall was my initial 'broker' contact. David was very helpful in showing me low mileage used Pilots on your lot. He was courteous, professional and cooperative in working with my objectives. His sales manager also was helpful and low pressure. So far - I am pleased. More