Wilde Honda
Waukesha, WI
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Richie and Chandler were very helpful. Made an appointment, cars that I were interested in were out and ready to be test driven, and all questions were answered. Car buying is often stressful and appointment, cars that I were interested in were out and ready to be test driven, and all questions were answered. Car buying is often stressful and frustrating. Chandler made it less so. More
If you dread car shopping, as we do, you’ll do well to go to Wilde and ask for Chandler. Not pushy. Helpful. Informative. Friendly. Knowledgeable. We test drove the car and then rode with him as he explaine to Wilde and ask for Chandler. Not pushy. Helpful. Informative. Friendly. Knowledgeable. We test drove the car and then rode with him as he explained and demonstrated all the bells and whistles. Had to go back the day after we took the car home, and he took us for another drive and answered our questions. If I needed to replace another vehicle, I’d give him a call. Excellent. I highly recommend Chandler. More
I called Hector Soto yesterday to set up an appointment to meet with him today. He was great from the first hello. He listened to what we wanted and very knowledgeable. He discussed a great car that met to meet with him today. He was great from the first hello. He listened to what we wanted and very knowledgeable. He discussed a great car that met our needs perfectly. Thank you Hector, It was truly a pleasure. We also had a great experience with Usman Tariq. More
I just spent 30k on a CPO Honda Odyssey at Wilde Honda, in Waukesha Wi. I do NOT recommend working with either Tyler Zane the salesman or Tyler the Salesman Manager. They did not make it a nice experience. in Waukesha Wi. I do NOT recommend working with either Tyler Zane the salesman or Tyler the Salesman Manager. They did not make it a nice experience. After sitting there for 5 hours my husband and I decided we were leaving and then they finally started to get things moving. I told them that the vehicle was very dirty and had food in it from the previous owner. They told me it would be detailed. Now coming onto 9pm I mentioned the dirt to the financial worker Chris K. that was finalizing our loan (he was excellent and the only good experience from our purchase!) and he said if it was not cleaned to our satisfaction to bring it back and they would make sure it was cleaned. The next morning, I saw the car in the light and noticed how nasty it still was. There was what looked like chocolate smeared all over the passenger side by the airbag, white gooey substances in the middle compartment, food on the back of the seats and other grime. I called Wilde Honda and spoke with Tyler the Sales manager again. He was rude and did eventually said they would clean it again. I had to bring my title for my trade in so I'm very glad I didn't have to make an extra trip which is a 45-minute drive one way for this "detail". They asked me to show them where the spots of concern were, I showed them and as we were looking, found a ton of additional nasty looking food spots all over the van. I said basically the entire van needs to be cleaned, there is grime and gunk everywhere. They took it back and maybe 10 minutes later Tyler came to tell us it was done and that they couldn't get the chocolate spot off by airbag and that they would only get it off with bleach and the same with a dark spot on the 3rd row bench, that they got it about 90% cleaned. Then he told me that their vacuum was broken and that this is a used car, it's going to be dirty. I'm sorry when you're spending $30K on a 2019 vehicle, I at least thought they would have taken a wipe to get the previous owners’ gooey chunks off the inside of the car. Horrible service at this location. I absolutely LOVE my van but would NEVER do business with them again! They are very condescending and made it very clear they were not going to help us. I would truly buy a Honda van again but never from this dealer, they have no respect for their vehicles or customers. Such poor management. More
From start to finish we had a great experience buying. Jeff was great to work with, made us feel welcome, and didn't pressure us to buy. Dogan got us out of our old car and into a much nicer ride with a Jeff was great to work with, made us feel welcome, and didn't pressure us to buy. Dogan got us out of our old car and into a much nicer ride with a certified warranty. More
Worst dealer of honda in wisconsin, the manager here does’nt know how to behave with customers , Can somebody please teach some manners how to talk with customers does’nt know how to behave with customers , Can somebody please teach some manners how to talk with customers More
Very bad experience with them. Purchased a vehicle with them and within a few days notices some issues with the steering wheel and the alignment. Called them to see if they would check it out and was told them and within a few days notices some issues with the steering wheel and the alignment. Called them to see if they would check it out and was told I would have to pay $79 for an inspection and around $115 for an alignment. They refused to fix what they knew was wrong when they sold the car there for not standing behind their products. They do shady business and refuse to take care of the customer regardless of how much business you do with them. Called them countless times to speak with someone in charge and all they would get me was the lady to schedule service. Have been waiting for a call back from the so-called manager for 2 weeks now. This is ridiculous and I will never spend a penny here again. BEWARE More
I had a very positive experience working with Chandler Tedlie. Easy to work with and knowledgeable about the product. Overall a positive experience. I would definitely work with Chandler in the future. Tedlie. Easy to work with and knowledgeable about the product. Overall a positive experience. I would definitely work with Chandler in the future. More
Loose oil plug.After service my car developed an oil Loose oil plug. After service my car developed an oil leak. Upon returning to the dealership it was discovered that the oil plug was left loose. This Loose oil plug. After service my car developed an oil leak. Upon returning to the dealership it was discovered that the oil plug was left loose. This was my first impression of the service department. How can I possibly trust them for any future service? More