Wilde Honda

I just spent 30k on a CPO Honda Odyssey at Wilde Honda, in Waukesha Wi. I do NOT recommend working with either Tyler Zane the salesman or Tyler the Salesman Manager. They did not make it a nice experience. in Waukesha Wi. I do NOT recommend working with either Tyler Zane the salesman or Tyler the Salesman Manager. They did not make it a nice experience. After sitting there for 5 hours my husband and I decided we were leaving and then they finally started to get things moving. I told them that the vehicle was very dirty and had food in it from the previous owner. They told me it would be detailed. Now coming onto 9pm I mentioned the dirt to the financial worker Chris K. that was finalizing our loan (he was excellent and the only good experience from our purchase!) and he said if it was not cleaned to our satisfaction to bring it back and they would make sure it was cleaned. The next morning, I saw the car in the light and noticed how nasty it still was. There was what looked like chocolate smeared all over the passenger side by the airbag, white gooey substances in the middle compartment, food on the back of the seats and other grime. I called Wilde Honda and spoke with Tyler the Sales manager again. He was rude and did eventually said they would clean it again. I had to bring my title for my trade in so I'm very glad I didn't have to make an extra trip which is a 45-minute drive one way for this "detail". They asked me to show them where the spots of concern were, I showed them and as we were looking, found a ton of additional nasty looking food spots all over the van. I said basically the entire van needs to be cleaned, there is grime and gunk everywhere. They took it back and maybe 10 minutes later Tyler came to tell us it was done and that they couldn't get the chocolate spot off by airbag and that they would only get it off with bleach and the same with a dark spot on the 3rd row bench, that they got it about 90% cleaned. Then he told me that their vacuum was broken and that this is a used car, it's going to be dirty. I'm sorry when you're spending $30K on a 2019 vehicle, I at least thought they would have taken a wipe to get the previous owners’ gooey chunks off the inside of the car. Horrible service at this location. I absolutely LOVE my van but would NEVER do business with them again! They are very condescending and made it very clear they were not going to help us. I would truly buy a Honda van again but never from this dealer, they have no respect for their vehicles or customers. Such poor management. More

From start to finish we had a great experience buying. Jeff was great to work with, made us feel welcome, and didn't pressure us to buy. Dogan got us out of our old car and into a much nicer ride with a Jeff was great to work with, made us feel welcome, and didn't pressure us to buy. Dogan got us out of our old car and into a much nicer ride with a certified warranty. More

Worst dealer of honda in wisconsin, the manager here does’nt know how to behave with customers , Can somebody please teach some manners how to talk with customers does’nt know how to behave with customers , Can somebody please teach some manners how to talk with customers More

Very bad experience with them. Purchased a vehicle with them and within a few days notices some issues with the steering wheel and the alignment. Called them to see if they would check it out and was told them and within a few days notices some issues with the steering wheel and the alignment. Called them to see if they would check it out and was told I would have to pay $79 for an inspection and around $115 for an alignment. They refused to fix what they knew was wrong when they sold the car there for not standing behind their products. They do shady business and refuse to take care of the customer regardless of how much business you do with them. Called them countless times to speak with someone in charge and all they would get me was the lady to schedule service. Have been waiting for a call back from the so-called manager for 2 weeks now. This is ridiculous and I will never spend a penny here again. BEWARE More

I had a great sales person Chandler Tedlie! Walked in to look around told him what I wanted he made that happen, knowledge not pushy look around told him what I wanted he made that happen, knowledge not pushy More

I had a very positive experience working with Chandler Tedlie. Easy to work with and knowledgeable about the product. Overall a positive experience. I would definitely work with Chandler in the future. Tedlie. Easy to work with and knowledgeable about the product. Overall a positive experience. I would definitely work with Chandler in the future. More

Loose oil plug.After service my car developed an oil Loose oil plug. After service my car developed an oil leak. Upon returning to the dealership it was discovered that the oil plug was left loose. This Loose oil plug. After service my car developed an oil leak. Upon returning to the dealership it was discovered that the oil plug was left loose. This was my first impression of the service department. How can I possibly trust them for any future service? More

Chandler, Richie and Randy did an excellent job of getting us in/out quickly and did not give us a hard time. In fact, they were all friendly and personable. Very good experience. Thanks gentlemen! getting us in/out quickly and did not give us a hard time. In fact, they were all friendly and personable. Very good experience. Thanks gentlemen! More

I recently purchased a used 2020 Yukon from Hector Soto at Wilde Honda. I was surprised about his knowledge of the product because it was not a Honda. Not only could he completely describe the accessorie at Wilde Honda. I was surprised about his knowledge of the product because it was not a Honda. Not only could he completely describe the accessories, but when we went out to the vehicle he could competently demonstrate them. His knowledge and confidence impressed me enough to buy the vehicle. As I understand he had to get acceptance from his manager about our negotiations. I was also impressed when his manager (Tyler) came and helped make me feel good about the purchase. I highly recommend the dealership. This was my first time dealing with this dealership but will return! More

Booked an appointment through HondaLink app for a regular oil change and maintenance. This was the third time I was bringing in my car here for service. Past two times were absolutely fine and I was satisfie oil change and maintenance. This was the third time I was bringing in my car here for service. Past two times were absolutely fine and I was satisfied with the service. However, this time, when I brought in the car for a 7am appointment, the advisor Yia Xiong at service reception was very rude. In addition to cr-v’s auto maintenance recommendations, I told him about a small chip on the windscreen that I was worried about which I wanted to get checked if possible. He said very rudely, ‘my windshield guy is not in today and I can’t do anything about it’. When I said I just wanted someone to take a look at it as part of the included complete vehicle inspection to know how serious the issue was, he snapped at me saying “is the chip going to spread??”. I told him that is exactly what I wanted to know at a Honda service Center!!! I just gave up in order to maintain decorum and just told him he should be nice to others. Honestly I am not pissed that I didn’t get help with the windshield. It was the way I was spoken to and rude attitude that forced me to leave my first ever negative review on the web. I know this has nothing to do with advisor’s first language not being English since I am a legal foreign worker myself in the US, and I know that one’s spoken English skills have nothing to do with their attitude and courtesy. On a side note, a mask is ineffective when you wear it below nose!!! Almost 9 months into the pandemic and I am amazed that this still needs to be addressed. More