Wilde Honda

I am not happy.Came to Wilde Honda for a starter I am not happy. Came to Wilde Honda for a starter problem. The original starter was replaced. The starter installed was a remanufactured one same br I am not happy. Came to Wilde Honda for a starter problem. The original starter was replaced. The starter installed was a remanufactured one same brand as the original removed. I complained about receiving a remanufactured starter instead of a brand new one. I was told it was the normal policy of Wilde Honda. That remanufactured one runs on the market for less than $100. The overall job was invoiced $795.95. I complained to the Maintenance guy in charge, without any satisfaction. I do not remember his name. But surely I will not come back to Wilde Honda to be ripped off again. To publish this complaint Wilde Honda form procedure obliges me to rate Jim "JR" Reifenrath from Management Department, I do not know who is, but I will rate him as excellent. More

Bought a Acura RDX here and it's has been an awful experience. Our sales person Mark H has been great, but the manager and service department have been less than adequate. - agreed upon paint touch u experience. Our sales person Mark H has been great, but the manager and service department have been less than adequate. - agreed upon paint touch up wasn't complete when we picked up the car - got a call from someone we hadn’t spoken to about the wrong plates being on our car before we even picked up the car - prescription drugs were found in lower compartment of center console (clearly not cleaned and portered properly) - tires were not balanced - mode button/defroster didn't work The above items necessitated taking the car back for a day to have the items corrected which they did do. - Head lamp and ignitor were burned out ($559 repair) which they did reimburse us for after I initially sent multiple emails to the used car manager with no response (they admitted they missed this on the safety inspection) - 35 days after taking possession of the car, the alternator and battery quit ($964.14 repair and $175 extra in uber and rental car expenses). This repair they are not taking any responsibility for. I understand the alternator can go at any time, but during this process we found out it was an aftermarket alternator in the car which means it's been changed once before and it only has 133K miles on it. We bought from what we thought was a reputable dealer to avoid problems like this and then the lack of customer service was very disappointing. More

Great place to purchase a vehicle from, no pressure at all. Huge inventory selection! David, Dogan, & Mark were able to make my dream car become a reality. Keep up the great work guys! I look forward to d all. Huge inventory selection! David, Dogan, & Mark were able to make my dream car become a reality. Keep up the great work guys! I look forward to doing more business in the future! More

Chandler was great - honest, attentive, answered questions, texted answers after test driving and pictures within minutes of any concerns we had. Told us what he would do and got it done. 5+ stars questions, texted answers after test driving and pictures within minutes of any concerns we had. Told us what he would do and got it done. 5+ stars for him. Eugene and Hector were also helpful when we came to pick up the Pilot, but the wait time for the paperwork was long. Certainly room for improvement for the Finance/Closing team, but overall, a good experience. More

Bought a CRV from here however some charges were not mentioned in the Out to door pricing. But Overall experience at the dealership was good and pleasant. mentioned in the Out to door pricing. But Overall experience at the dealership was good and pleasant. More

Great customer service. Chandler helped us buy not one but two cars over the course of 5 days. He was professional and passionate about his job. He took the time to show us all the bells and whistles. but two cars over the course of 5 days. He was professional and passionate about his job. He took the time to show us all the bells and whistles. More

Chandler was very patient and helpful throughout the entire process. We worked with Chandler for a few days and his communication and assistance was consistent since the first initial phone call, throug entire process. We worked with Chandler for a few days and his communication and assistance was consistent since the first initial phone call, through the car search, to the buying process. He made sure we were happy with our trade and loved the car we decided on. As the salesman, he was understanding of us as the customers. We didn’t feel rushed, pushed or just another sale. Thanks for all your help Chandler and making this a great experience! More

Chandler helped me buy my first car and did a wonderful job. He was so professional and friendly and it was a wonderful experience working with him. Thank you, Chandler! job. He was so professional and friendly and it was a wonderful experience working with him. Thank you, Chandler! More

Very kind salespeople and great experience over all! I would definitely recommend this car dealership to a friend or family member. Chandler was also great! He was very patient with me while trying to fin would definitely recommend this car dealership to a friend or family member. Chandler was also great! He was very patient with me while trying to find just the right car. More

I worked with Jaker to buy a car for my daughter. He was super attentive, and made the process super easy. He was fun to work with!! No pressure~ super attentive, and made the process super easy. He was fun to work with!! No pressure~ More