Wilde East Towne Honda - Service Center

I had a great experience, and Darius was very knowledgeable when explaining services and parts to me! knowledgeable when explaining services and parts to me! More

I didn’t feel pressured to do any service that I could put off until my next oil change. put off until my next oil change. More

Slow to get started but thorough in the end. Cheryl was very pleasant to work with. Cheryl was very pleasant to work with. More

Very helpful and knowledgeable. Explained everything really good when my car was done.seemed like a really kind person! Explained everything really good when my car was done.seemed like a really kind person! More

I was very satisfied with all the work done and advisor’s followups at this dealership’s shop. followups at this dealership’s shop. More

Darius took great care of me. He is friendly and very helpful. He looked for things that were under warranty or that I had coupons for so I didn’t have to worry about it. Times He is friendly and very helpful. He looked for things that were under warranty or that I had coupons for so I didn’t have to worry about it. Times are so busy, it’s nice to have someone looking out for you. Thank you! More

Cheryl is so wonderful! She always explains things very well, takes the time to answer questions, and is very nice! Coming here for service is not stressful in any way and I She always explains things very well, takes the time to answer questions, and is very nice! Coming here for service is not stressful in any way and I always leave here a very happy customer. Thanks! More

Poor and slow service. Courtesy shuttle was over an hour late and even then my car was not finished when I did arrived. When I tried to ask if my car was done I was met wit Courtesy shuttle was over an hour late and even then my car was not finished when I did arrived. When I tried to ask if my car was done I was met with rudeness and confusion. I was told the manager was going to come out and talk to me and was expecting an apology for the service and did not receive one apology. Was told that they lost my paperwork and at the moment didn’t know where my car was. Staff was completely inept and disorganized. Part of my service that day was complimentary from previous poor service which I was told would be credited to my account and they almost charged me for it because they had changed systems. Completely unacceptable! I would change service locations but unfortunately I have a service package with them. This is the third service trip in a row that was untimely, slow, and with complete lack of professionalism. Honestly I don’t know how this place gets 4 star reviews! More

Darius at the front was really helpful, he kept in touch with me and went back and forth checking on my vehicle. with me and went back and forth checking on my vehicle. More

Dealership did a wonderful job. Quick and efficient service; the account consultant went the extra mile to ensure the work was completed per our agreed upon timing. Quick and efficient service; the account consultant went the extra mile to ensure the work was completed per our agreed upon timing. More