Wilde East Towne Honda - Service Center

Service advisor Mike was very willing to accommodate my situation. I'm very appreciative :). It's nice to work with people like Mike and I'm grateful he went out of Mike was very willing to accommodate my situation. I'm very appreciative :). It's nice to work with people like Mike and I'm grateful he went out of his way to be of help to me. More

Great Service Experience Mike was very thorough and made this experience very easy. He was very honest and pressure free. I'll enjoy working with him in the future. Mike was very thorough and made this experience very easy. He was very honest and pressure free. I'll enjoy working with him in the future. More

Great Service, Cheryl is an excellent service advisor I took in my 99 honda crv to the service center first for diagnostics and then for some major repairs. I had issues with engine mounts,cv boots, oil p I took in my 99 honda crv to the service center first for diagnostics and then for some major repairs. I had issues with engine mounts,cv boots, oil pan gasket, and it was time to get the timing belt changed. After calling around Madison, I found that the service center had great prices, on par or lower than the competition, so I had the work done there, over several visits. Cheryl was my service advisor each time, and she was just great, super on top of it - extremely helpful and very knowledgeable about everything that was going on. She made sure I had a shuttle pick up/drop off when I needed one and she let me know what was happening with my vehicle in a very timely manner. She was never pushy with suggested repairs - and helped me figure out the priority order for the repairs that I staggered over a few visits. I usually entirely distrust dealership service centers - but wild east town honda is an exception. I will definitely come back here with any future issues. More

Service feedback I appreciate the friendly and convenient service. I have permanently switched from Zimbrick Honda and am very satisfied! Mike is consistently friendly I appreciate the friendly and convenient service. I have permanently switched from Zimbrick Honda and am very satisfied! Mike is consistently friendly and very accommodating. Nice job Wilde Honda! More

Great service, Great timing I recently moved to Madison and got a flat tire. I searched for a Honda near me and found Wilde East Towne. The experience couldn't have been better - I recently moved to Madison and got a flat tire. I searched for a Honda near me and found Wilde East Towne. The experience couldn't have been better - Mike Spellman took care of my flat, changed my oil, and threw in a car wash all in under an hour. On top of that, he was extremely courteous and professional, and I'll certainly be back in the future. I highly recommend this service center to anyone. More

Great Customer Service Hands down the best customer service that I have experienced in a long time! The waiting area was great and even kept my 5 year old son occupied. Mi Hands down the best customer service that I have experienced in a long time! The waiting area was great and even kept my 5 year old son occupied. Mike was so friendly and helpful. He kept me in the loop during every step of the process. The price was very fair and I feel confident that the quality of work couldn't be beat. I will be bringing both of my Honda's to WIlde for any type of service from now on. I will definitely be recommending the service department to everyone I know. Thanks again! More

Excellent Service Amazing service. Very friendly, fast and great price. Who ever said dealers over charge for service need to visit Wilde East Towne Honda. I was in and Amazing service. Very friendly, fast and great price. Who ever said dealers over charge for service need to visit Wilde East Towne Honda. I was in and out in less than 30 minutes. Service rep was extremely friendly. Pricing was way cheaper than others. More

Out of town car trouble We are from Rochester, MN. On our way to Milwaukee a warning light came on on our 2010 Honda Accord. The car was not running well at all. We took t We are from Rochester, MN. On our way to Milwaukee a warning light came on on our 2010 Honda Accord. The car was not running well at all. We took the first exit, not knowing where we were going, and luckily came upon your dealership, at 4:00 on a Saturday. Your service advisor, Cheryl Batease, advised us not to drive the car and arranged for us to get the needed service, even though it was close to your closing. She couldn't have been more pleasant to deal with. She thoroughly explained what was wrong and advised us the problem was covered by our extended warranty. Her courteous manner, technical knowledge, and professionalism made for a positive customer experience. It's employees like Cheryl who make all the difference. She is an asset to your organization. More

Great Experience at Wilde East Towne Honda Good evening. I just wanted to let you know that I just had a great experience at Wilde East Towne Honda. I got a flat tire today after work and wa Good evening. I just wanted to let you know that I just had a great experience at Wilde East Towne Honda. I got a flat tire today after work and was able to get my Honda CR-V to Wilde East Towne Honda, and once I got my vehicle there, the customer service was fantastic. Joe Newport went through several different options with me, he was super friendly, he was very informative, and I would recommend Wilde East Towne Honda (and Joe)to anybody. Thanks for giving me such a nice customer experience, and I will see you next Tuesday morning! Sincerely, Michael Shattuck 920-229-3410 shattuck2008@hotmail.com More

Friendly, helpful & professional Joe greeted me right away, was very friendly and professional and offered to have my car washed- which was very needed! He quickly looked up my car an Joe greeted me right away, was very friendly and professional and offered to have my car washed- which was very needed! He quickly looked up my car and got things set for my oil change. He kept me informed and reviewed the service history and planned service of my car. Enjoyed the ability to get my work email done while I waited using the dealers very nice Apple computers. More