Wilde East Towne Honda - Service Center

Tony Rocks! My key remote had broken and when I brought the issue to Tony, he actually fixed it so I didn't have to pay for a brand new one, which is quite pricey My key remote had broken and when I brought the issue to Tony, he actually fixed it so I didn't have to pay for a brand new one, which is quite pricey. It's still working and I couldn't be happier. In addition, he gave me a discounted price (better than Octopus) on auto detailing and gave me a CRV loaner in the meantime. The detailing job was great, the customer service was impeccable, and I will be back. Great job! More

Service department-great help I noticed after a huge snow storm that my Honda CRV was shaking and wobbiling. I had a critical meeting to get to. Brought it in and Cheryl though i I noticed after a huge snow storm that my Honda CRV was shaking and wobbiling. I had a critical meeting to get to. Brought it in and Cheryl though it was snow/ice trapped in the wheel well. She had me back on the road in no time and to my meeting. Thank you very much!!! More

Great Service! I brought my Civic in because it was overheating and found out that I needed a whole new engine. Valerie Rich worked so hard for me and found that Hon I brought my Civic in because it was overheating and found out that I needed a whole new engine. Valerie Rich worked so hard for me and found that Honda had a warrantee on my engine that I did not even know about. I got a brand new engine for $0 when I was expecting to thousands for it. More

Nick & Chad W. - Did well with XM radio problem We had a problem with the XM radio reception. After talking to Kyle and XM we went to the dealership. It was a fast fix after Chad addressed the pro We had a problem with the XM radio reception. After talking to Kyle and XM we went to the dealership. It was a fast fix after Chad addressed the problem. Nick did well making sure we were okay with what was done. More

Quick service work today Your service employees are awesome! Always so helpful and quick to respond when I pull into the dealership. Today Louis helped me. He's great! Your service employees are awesome! Always so helpful and quick to respond when I pull into the dealership. Today Louis helped me. He's great! More

Wonderful experience I had a great experience at Wilde Honda. Nick Moderson help me out and get my car serviced. He is very helpful and friendly. I had to visit again due I had a great experience at Wilde Honda. Nick Moderson help me out and get my car serviced. He is very helpful and friendly. I had to visit again due to TPMS light on and they accommodated me without appointment and I had free alignment check & free car wash done. Overall my experience was excellent and I would highly recommend this dealership. More

Above and beyond Our car broke down on a road trip from Chicago to Saint Paul. Wilde East Towne Honda were lifesavers, especially Louis Hardin. We have 2 year old twin Our car broke down on a road trip from Chicago to Saint Paul. Wilde East Towne Honda were lifesavers, especially Louis Hardin. We have 2 year old twins (boys), and were traveling with our dog as well, and we were still 400 miles away from home. They were able to give us a (large enough) loaner car so we could complete our trip, and when our car was repaired Louis drove it up to us to make the switch, so we didn't have to make an 800 mile round trip to get it. We are amazed at how lucky we were to find a dealership and representative who were willing to go so far above and beyond to turn a calamity into a simple inconvenience. More

Way Cold outside - Warm reception at Wilde East Towne Honda! So on a bitter cold Wisconsin morning - one is forced to face the realities that life must go forward. Yet the VERY old battery in our 2008 Acura MDX So on a bitter cold Wisconsin morning - one is forced to face the realities that life must go forward. Yet the VERY old battery in our 2008 Acura MDX decided to give up the "ghost." Must say that the cold got to me too - Made phone a call to a Middleton Acura Dealer - was told they could possibly get us in on Thursday - nice, but it's only Monday.... I told them we had purchased our vehicle used from Wilde East Towne Honda & was hoping to experience the Acura Delaership treatment - I did!! They told me maybe you should try Wilde and see if they can get you in sooner. (Can you believe that??) Since we live in Beaver Dam about 30 minutes from Wilde - I managed to jump start the MDX & headed for Wilde - on hope. Placed a phone call to Nick Moderson-Kox etting him know I was in route & in dire need of a new battery + Oil / Filter change & tire rotation. Pushing my luck here - I know.... Arrived at the dealership and was welcomed as always. Surely today of all days I would be turned away - I thought... But instead, the vehicle was quickly checked in, (Thanks Cheryl) and can you believe within 45 minutes - all of our needs were taken care of? It's true!! Not a chance that the Middleton Acura will get the chance now to help us in the future - but they did have an opportunity. WOW! Is all I could say when Nick Moderson-Cox &7 his team took care of my needs - far exceeding my expectations! Want to do business with a dealership that knows how to take care of customers?? Look no more - WILDE EAST TOWNE HONDA is the ONLY wise decision in the Madison & surrounding areas. More

Best experience spending money on maintenance ever! Typically, I'm not a fan of spending money on auto repairs and maintenance, but the uber-friendly staff at Wilde East Towne Honda have made me rethink Typically, I'm not a fan of spending money on auto repairs and maintenance, but the uber-friendly staff at Wilde East Towne Honda have made me rethink my position. Everyone has a smile on their face and has gone out of their way to help me and answer my questions. Even the nice woman who handled my payment came out to the waiting area to see if I was happy with the program on the television; most comfortable and amenable waiting area of any auto repair shop I have ever had to wait in, by the way. When everything was said and done, the repairs cost me less than expected. I have been here on three separate occasions now and every visit has been just as pleasant and inexpensive. Great job to Wilde East Towne Honda, Cheryl Batease, and the rest of the staff for making, what in the past with other repair shops had been a collection of agonizing experiences, a truly enjoyable visit. Did I mention that they're fast? More

Great Service Department I highly recommend this dealership if you want honest, fair priced, quality work done to maintain your vehical. Thank you Wild Honda of Madison, WI I highly recommend this dealership if you want honest, fair priced, quality work done to maintain your vehical. Thank you Wild Honda of Madison, WI More