Wilde East Towne Honda - Service Center

Auto Detailing was Awesome! When my pet had an accident in my car and every other auto detailing place was booked, Wilde East Town Honda was able to help me out in a pinch. Valer When my pet had an accident in my car and every other auto detailing place was booked, Wilde East Town Honda was able to help me out in a pinch. Valerie and Josh did an excellent job and the car looks and smells like brand new! Will definitely be coming back if I ever need more auto detailing done! More

Service Have had 2 service experiences, both were done timely and at a reasonable rate. Tom was especially cordial and professional. Really appreciate the lev Have had 2 service experiences, both were done timely and at a reasonable rate. Tom was especially cordial and professional. Really appreciate the level of service I have received. More

Awesome service!! I was so impressed at the quality of service at this Honda dealership. All of the people in the service department were very kind in my unsettling ti I was so impressed at the quality of service at this Honda dealership. All of the people in the service department were very kind in my unsettling time with my car but one person stuck out most. I will never go to any other place for service! Thank you, Wilde East Towne Honda!! More

Tony gets it done Tony knows how to fix what is wrong with my car. Had an oil leak and it was fixed in no time! Will be back Tony knows how to fix what is wrong with my car. Had an oil leak and it was fixed in no time! Will be back More

Service agent Nick Moderson-Kox made the difference Nick went to bat and got approval to replace my Civic Hybrid's IMA battery as I just crossed the warranty mileage limit. Great job! Nick went to bat and got approval to replace my Civic Hybrid's IMA battery as I just crossed the warranty mileage limit. Great job! More

Fabulous Service! Fabulous service from Wilde East Towne Honda! Tom Meier took my call to schedule routine maintenance and my appointment was set immediately for the f Fabulous service from Wilde East Towne Honda! Tom Meier took my call to schedule routine maintenance and my appointment was set immediately for the following morning. Tom was extremely pleasant, always smiling and took great care of me. Although service and maintenance is usually an inconvenience, Tom and the entire crew at Wilde always make it a great experience. Great job everyone! More

Wilde East Towne Honda I highly recommend Wilde East Towne Honda. Tony Hernandez has most often been my service advisor. He is friendly, professional, and goes above and bey I highly recommend Wilde East Towne Honda. Tony Hernandez has most often been my service advisor. He is friendly, professional, and goes above and beyond to make the customer experience enjoyable. After just visiting one time, he remembered my name the next time I came in for an oil change. Go see Tony, he will take great care of you and your Honda! More

Tony Hernandez and Steve Gonzagowski are great! I recently took my 2007 Honda Odyssey (which I did not purchase from Wilde) in because I had remembered from an Oil Change that they do free alignment I recently took my 2007 Honda Odyssey (which I did not purchase from Wilde) in because I had remembered from an Oil Change that they do free alignment checks because I had purchased 4 new tires from Costco. When I got there, I was greeted by Tony Hernandez. He was more than happy to check my alignment and run my van through the car wash. I thought to myself, How nice. I did not even ask to have it washed. If that was not enough, I talked to him because I had scheduled to have my timing belt, water pump, auto belt tensioner and serpentine replaced by a local garage where I live because Zimbrick had quoted me $1500.00. The garage in Waunakee had quoted me $725.00 which had included parts and labor and the garage stated that they were using Genuine Honda Parts. Tony had asked me if I had considered coming to Wilde to have the work done. I said that I called and checked but another advisor there had said that I would not be able to have that work done for less than $1000.00 so that is the reason that I scheduled with the local garage instead of Honda Service. Tony said, lets talk to our service manager to see what we can do. I met Steve Gonzagowski, the sercvice director and I explained the situation with the local garage and he reassured me that he would look into this for me to see what they could do to win my business and my trust. I left the dealer and went back to work. Within 20 minutes, Tony had called me back and said that Wilde could do the entire service for $882.00. This way I would be getting Genuine Honda Parts and if something would go wrong, Wilde would stand behind it. I called him back and let him know that I would gladly schedule my service with Wilde. The Total Bill was $881.93. WOW. I was so happy with the service that Tony and Steve provided me with. Both were courteous, friendly and truly cared about my Odyssey and my budget. They saved me $618.00 over what Zimbrick had quoted me and Zimbrick was not even willing to entertain a thought of trying to save me any money at all. Wilde East Towne Honda has definatly won my business and my trust. Tony Hernandez will be my service advior. He is a true pleasure to work with. Keep up the great work Tony. Steve Gonzagowski is a great service director. He knows how to hire great people and he is not afraid to talk to customers directly. That is the true mark of a great manager/director. Thank you for everything Wilde East Towne Honda! More