Wilde East Towne Honda - Service Center

Extraordinary service Cheryl routinely provides superior customer service any time we bring our vehicles in for service. On multiple occasions she has went above and beyond Cheryl routinely provides superior customer service any time we bring our vehicles in for service. On multiple occasions she has went above and beyond what we expected. Cheryl has personally delivered a vehicle to our house on several occasions. That is awesome! Cheryl is always courteous, professional and knowledgeable. Thank you Cheryl! More

Superb service!!! I came into Wilde with alot of uncertainty. Something was up with my tires, but I wasn't sure what. It turned out that I needed all new tires! Ugh! Kn I came into Wilde with alot of uncertainty. Something was up with my tires, but I wasn't sure what. It turned out that I needed all new tires! Ugh! Knowing that I had a big cost ahead of me, Cheryl allowed me as much time as I needed to get competitive quotes. Some of the competitors required 1-2 days wait. Wilde had the tires I wanted in stock and were able to get it done the same day. Cheryl was able to negotiate with the parts dept. to get $30 off each tire too. I was so relieved that the nightmare was over that Cheryl and I hugged when I left. More

Honda CR-V service On a recent trip in for an oil change, Mike Spellman checked me in and Audreay Aaroen wrapped up the details. Much less time than quoted or previous On a recent trip in for an oil change, Mike Spellman checked me in and Audreay Aaroen wrapped up the details. Much less time than quoted or previous visits for that matter. Both did an excellent job. More

Excellent service!!! I would like to take this opportunity to express our most sincere appreciation for the most excellent service we received, especially from Cheryl Romo I would like to take this opportunity to express our most sincere appreciation for the most excellent service we received, especially from Cheryl Romo. She most certainly deserves to be commended!!! Also, the cashier, Jaclyn, was very pleasant!!! More

Tony is fantastic I had an appt to get oil change and tire rotation. I arrived early but Tony said he would get it in right away. 3 codes popped up when Tony looked at I had an appt to get oil change and tire rotation. I arrived early but Tony said he would get it in right away. 3 codes popped up when Tony looked at mileage. Of course this was going to be a very costly and timely visit for an "oil change". However, Tony applied coupons and discounts to make the routine service visit much more friendly to my bank account. Tony offered me a ride to my choice of places and had my car ready 1 hour prior to his predicted time. There are not many dealerships or service shops that will try to save you money when unexpected maintenance is needed. Tony is down to earth, friendly and tell it like it is guy. Thanks Tony for everything. More

Battery replacement A+ Service as always at east towne Honda Wilde. Valerie did a wonder job diagnosing and explaining my issue with my cars failure to start. The new bat A+ Service as always at east towne Honda Wilde. Valerie did a wonder job diagnosing and explaining my issue with my cars failure to start. The new battery was installed quickly and I was able to pick up my car same day. More

Great Service I was driving to Madison for a meeting from Northern WI. My engine light started blinking and the engine was running a little rough. I called as I w I was driving to Madison for a meeting from Northern WI. My engine light started blinking and the engine was running a little rough. I called as I was driving into town and told them my problem and that I had to get to this meeting. Cheryl Romo said to come see her once I arrived and she would have the car waiting for me. After the diagnosis they found that it would be an 8 hour job. I told her I had to be back home that night. She said she had to work on this and then called me back and said they would have the car done by 6 pm. The tech and her stayed late so I could get home that night. Cheryl also checked and found the repair was a recall warranty and said my 2009 Accord was covered. I asked if she could do some maintenance work (oil change, plugs etc) while the car was there. I would never have known about the warranty and the fact the warranty covered the oil change, and plugs. They could have easily taken advantage of me (especially from being out of town) and they did not. They did not even charge for the loaner! More

Service I brought my car to have it looked over and they spent 2 hours inspecting it and charged me nothing. When I brought it in to have some of the stuff do I brought my car to have it looked over and they spent 2 hours inspecting it and charged me nothing. When I brought it in to have some of the stuff done, Tim looked at things closer and gave his opinion that my transmission was on its way out so might want to rethink putting a bunch of money into it, which I found very refreshing. Valerie was very helpful too keeping things lined up and me informed. I found them very honest and definitely out to save me money. More