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549 Reviews of Wilde East Towne Honda - Service Center
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December 13, 2015
Always taken care of Whether I stop in for regular maintenance on my car or have a quick question, I'm always treated so well. I can't imagine buying a car or having my ca Whether I stop in for regular maintenance on my car or have a quick question, I'm always treated so well. I can't imagine buying a car or having my car serviced anywhere else. All the service advisors are top notch. More
by TouchstoneFarm
Employees Worked With
December 08, 2015
Great people and great service You are treated like royalty at Wilde East Towne Honda. I bought my Civic there three years ago and have been going there ever since for service. Ev You are treated like royalty at Wilde East Towne Honda. I bought my Civic there three years ago and have been going there ever since for service. Everybody in the service department goes out of there way to make you feel welcomed. The mechanics are excellent. The waiting room is very comfortable. Audrey was very patient and explained the service that was done in a way I could understand. I recommend Wilde East Towne Honda to everyone. More
by elaine57
December 05, 2015
A friendly and knowledgeable staff! They were super quick to get me in and they asked all the right questions in determining what work should be done. Very knowledgeable and professional They were super quick to get me in and they asked all the right questions in determining what work should be done. Very knowledgeable and professional . Valerie was great in taking care of me. I will certainly return and tell my friends. More
by chevyman5
Employees Worked With
December 03, 2015
The excellence continues About my Grindel: "Of course she's a Honda." A close second: "Wilde EastTowne Honda provides her care." And "Why's that?" Simple: "Excellent in ever About my Grindel: "Of course she's a Honda." A close second: "Wilde EastTowne Honda provides her care." And "Why's that?" Simple: "Excellent in every way. Professional, helpful, concerned, respectful." That started the day I walked into the showroom on a fishing expedition for a CR-V, soon to ponder, and finally buy her. The story merrily continues. My service need questions are fully answered, explained in detail I can understand. I'm provided with options, fair pricing, and future plans for approaching milestones in the life of my baby. I feel personally cared for. And as Grindel is attended to, comfortable waiting for me is part of the Wilde experience. The person up front who ties all of this together...our very own service advisor. Valerie Rich continues to exceed expectations. She excels as a star in the role of customer service by providing personalized service, professional knowledge, genuine concern and highest respect. I could access the competition for service, a short 2 mile drive. Valerie is more of a scenic drive away. She's professional, personal, practical, protective. Committed to quality, customer satisfaction, and safety. We work together. So, it goes without saying, "Of course she's a Honda." "Wilde EastTowne Honda provides her care." And "Valerie Rich...she's our service advisor, par excellence." More
by Vicki G
Employees Worked With
December 03, 2015
Wonderful service We had the first snow of the year and my windshield wiper broke. I didn't have an appointment but needed to get it fixed right away to be able to dri We had the first snow of the year and my windshield wiper broke. I didn't have an appointment but needed to get it fixed right away to be able to drive safely. The service center was very busy that day but Cheryl was able to get me in and out quickly. The prompt service and friendly staff was really appreciated! More
by hondaowner3
Employees Worked With
Cheryl Romo
December 03, 2015
Purchase of tires with Valerie rich Ms. Rich is extremely knowledgable and has excellent people skills. An employee you don't want to leave and one that should be rewarded for her outst Ms. Rich is extremely knowledgable and has excellent people skills. An employee you don't want to leave and one that should be rewarded for her outstanding work. More
by Dale
Employees Worked With
December 01, 2015
Plan and Simple Im new around here and this was the first dealership Ive dealt with since moving out this way. I had to bring my 2003 civic in for a recall and worked Im new around here and this was the first dealership Ive dealt with since moving out this way. I had to bring my 2003 civic in for a recall and worked with an advisor by the name of Audrey Aaroen. She was very friendly and fun to work with. She made my first visit fantastic. She took the time to show me around the dealership and waiting area which is one of the best waiting areas Ive seen in a dealership. Audrey was an absolute pleasure to work with and I would recommend her and the dealership to all my friends and family. Thanks for the great service!! More
by Moto
November 30, 2015
Service check on Odyssey Cheryl has been the service associate that I have worked with since east town Wilde has opened. She has been very helpful every time we have had to co Cheryl has been the service associate that I have worked with since east town Wilde has opened. She has been very helpful every time we have had to come in for service. This time we had a service engine light that came on when we were leaving for a holiday trip the next day! Cheryl understood our dilemma and was able to help deal with the issue and enable us to stay on our vacation plan. Her understanding and helpful attitude is a big part of why we will be visiting Wilde first when we buy our next vehicle. More
by torabmw
Employees Worked With
Cheryl Romo
November 30, 2015
Great Service Took our Taurus in for oil change, price can't be beat. They pointed out several items to watch. Thanks Tony and Audrey, great service. Took our Taurus in for oil change, price can't be beat. They pointed out several items to watch. Thanks Tony and Audrey, great service. More
by Blueaviator
Employees Worked With
Audrey, Tony Hernandez
November 30, 2015
Jose is the only reason I return Jose is basically the only reason I return to this dealership. I have dealt with other service advisors there before and they often try to up-sell me Jose is basically the only reason I return to this dealership. I have dealt with other service advisors there before and they often try to up-sell me on stuff that I do not need. Jose does not do this at all. He has a great knowledge of everything automotive. Wilde should ne considering Jose for a promotion as they liked have no idea as to his value. If Jose ever leaves, so will my business. It's that simple. More
by iStillRunThis
