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Wilde East Towne Honda - Service Center

Madison, WI

4.1
549 Reviews

549 Reviews of Wilde East Towne Honda - Service Center

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March 26, 2024

While waiting for service to be completed on my Ridgeline I took a look at the CRVs on the lot--thinking about replacing an old Civic. Lex came out to answer questions, and we ended up taking a test drive. V More

by kaalbrec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lex Frahm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Romo
Mar 26, 2024 -

Wilde East Towne Honda responded

We're glad to hear you had a positive experience while waiting for your Ridgeline service at Wilde East Towne Honda. It's great that Lex was able to assist and provide knowledgeable information about the CRVs. Thanks for sharing!

March 23, 2024

I've been into Wilde East Towne Honda twice now for service. Being 50, I still have fears of being treated poorly as a female at a dealership, but this has not been my case at Wilde. Darius, both tim More

by melissa1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wilde East Towne Honda responded

Hi Melissa, we're so glad to hear that Darius and our team at Wilde East Towne Honda have provided you with respectful and communicative service. We appreciate your recommendation!

March 09, 2024

I had a wonderful experience with Darius Golden. He does everything with a big smile. More

by lberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Wilde East Towne Honda responded

We're happy to hear that you had such a wonderful experience with Darius! We look forward to having you back at Wilde East Towne Honda again soon!

February 08, 2024

I recently had work performed at Wilde. After the service I noticed a decline in fuel economy. I contacted the service writer then service manager with questions. No one bothered to followu More

by Bob
Recommend Dealer
No
Employees Worked With
Peter Bothe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Rich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mikaila Corcoran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Wilde East Towne Honda responded

Bob, I'm sorry to learn about the decline in fuel economy you've noticed after your recent service. We certainly don't want any of our customers feeling ignored or left without answers. I'd like to personally look into this for you and ensure we address all your concerns properly. Please reach out at your earliest convenience so we can discuss further details together. Thank you, Ryan Hinkle - Service Manager - 608-402-8271

January 20, 2024

Richard was great and helpful in helping me look at vehicles. We discussed different options and what would be best for me. More

by PhilSpatafore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Christiansen
Jan 22, 2024 -

Wilde East Towne Honda responded

Phil, we're glad to know Richard was able to assist you in finding the right vehicle at Wilde East Towne Honda. Thanks for sharing your experience!

January 19, 2024

Great staff. Enjoyed the deal and experience. Give them all a big raise. Good job. More

by KAMJAY227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Velislav Deshev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikaila Corcoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Wilde East Towne Honda responded

Thank you so much for taking the time to leave us a review! We look forward to having you back at Wilde East Towne Honda again soon!

November 03, 2023

Troy Ahrens was not only checked my CRV in for service, he kept me posted on the progress and was very helpful working with Sam to get me settled in the new CRV I wanted! I kept him running and he never sk More

by Betsebooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ahrens
Nov 03, 2023 -

Wilde East Towne Honda responded

We're so glad to know that Troy, Sam and Karen were able to assist you with your CRV at Wilde East Towne Honda. Thank you for taking the time to share your experience with us. We look forward to your next visit!

October 23, 2023

Gavin kept me well updated throughout the service process. He also provided a detail of future service considerations with prioritization. Very good service by everyone. More

by balarson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin DiMaggio
Oct 25, 2023 -

Wilde East Towne Honda responded

Hello, We're so glad to know that Gavin and our team at Wilde East Towne Honda were able to provide you with the detailed service you needed. Thanks for sharing your experience, we appreciate it!

October 23, 2023

Mikaila gave great advice about the brake fluid, accommodated my service requests, and generally made the experience painless. Highly recommended. More

by DAVEV65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaila Corcoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Wilde East Towne Honda responded

Hi Dave! We're pleased to know that you had a great experience with Mikaila and the rest of our team at Wilde East Towne Honda. Your recommendation means the world to us! Thanks for your review and we look forward to assisting you in the future.

October 13, 2023

Very time I have had my car serviced there Austin has always been the first one to greet me when I pull in even when they are busy. More

by baileyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Wilde East Towne Honda responded

Bailey, it's great to know that Austin has been consistently helpful at Wilde East Towne Honda. We appreciate your feedback and look forward to seeing you next time!

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