Wilde East Towne Honda - Service Center

Excellent service and support. My service advisor is Valerie Rich, and she is by far the best service advisor I have ever worked with at any dealership in the Midwest. She provides My service advisor is Valerie Rich, and she is by far the best service advisor I have ever worked with at any dealership in the Midwest. She provides the absolute best in customer service and support. She always ensures that I know exactly what to expect at each visit, and I always know exactly what I am paying for at at visit. She always exceeds my expectations, and she is a great person to work with at all times. She knows her stuff, but never puts pressure on me to purchase services. She is the reason I have my Pilot serviced at Wilde East Town. Val is the tops! More

Nate schultz I came in for service work and was greeted by nate who was super helpful and knowledgeable about the service options that i had to get done to my veh I came in for service work and was greeted by nate who was super helpful and knowledgeable about the service options that i had to get done to my vehicle. More

Genuine care, great customer service We had to drop off our Jeep Grand Cherokee for service early a.m., and were in a major hurry, so we may not have been completely clear in the work we We had to drop off our Jeep Grand Cherokee for service early a.m., and were in a major hurry, so we may not have been completely clear in the work we needed done. Valerie was in close communication throughout the day, gave us clear options. Upon pickup, she had left for the night, but Josh and Cheryl seamlessly stepped in without hesitation and addressed all of our questions and needs. Overall, the Wilde East Towne just strikes me as an upbeat place with good teamwork. They really follow through. Throw in the proximity factor to our home, free coffee and popcorn (ha)... no other place I'd go to service our vehicles. More

Lovely Experience I bought my beloved 2014 Honda Accord three years ago. It was love at first sight. After I test drove it, I told my parents that it was so nice I felt I bought my beloved 2014 Honda Accord three years ago. It was love at first sight. After I test drove it, I told my parents that it was so nice I felt like I was stealing it! Leticia and Karen were great to work with. They easily answered any questions I had and they made me feel fantastic about my purchase. It's been three years and it still makes me giddy. My car is not only safe and reliable, it is also beautiful and elegant. It's a thrill to drive! I am so thankful I checked out Wilde East Towne Honda! And, because I absolutely adore my car, I only get it serviced at the dealership. I've worked with Cheryl a few times now and she's always very knowledgeable and helpful. She's a delight to work with! Nate was very helpful with advice regarding the purchase of new tires. I went with the Yokohama Advanced Sport! I'm excited about an upcoming trip with my new tires, Yay! Everyone is always lovely and they do a great job at making sure you are well taken care of. (Thank you for everything!) I highly recommend Wilde East Towne Honda! More

Their Service Dept and Valerie are THE BEST! I didn't trust service departments until I met Valerie and the service team at Wilde Eastowne Honda. They are: honest, trustworthy, a great deal! I didn't trust service departments until I met Valerie and the service team at Wilde Eastowne Honda. They are: honest, trustworthy, a great deal! More

Buying a car is stressful I knew I would eventually want to buy a pre-owned certified Honda CRV. Laura and George helped me decide that it was finally time to buy a newer car I knew I would eventually want to buy a pre-owned certified Honda CRV. Laura and George helped me decide that it was finally time to buy a newer car considering my 1998 CRV was 20 years old. Laura was very knowledgeable about the new features in the newer CRV's and I appreciated the time she took to explain the general functions of these features. More

Attentive, friendly, professional. Customer focused, timely and thorough interactions with staff. Experienced, knowledgeable technicians and service. Darius was efficient and made me Customer focused, timely and thorough interactions with staff. Experienced, knowledgeable technicians and service. Darius was efficient and made me feel at ease with my first service at Wilde. Luis called after initial inspection to discuss an issue of which I was not aware. More

OUTSTANDING Customer Service If I could give WETH 10 stars I would. The customer service that I received is second to none. Val Rich is outstanding! She was so kind and persist If I could give WETH 10 stars I would. The customer service that I received is second to none. Val Rich is outstanding! She was so kind and persistent on my behalf when it came to my Service issues. She really went above and beyond all of my expectations. I do not give reviews often, but with my experience I had, I felt it was the minimum that I could do. I have told everyone how great the service is here and I will certainly be back. THANK YOU! More

Valerie made my visit painless. I've been to many dealerships service departments and Valerie Rich let's you know she cares about your experience and satisfaction with the work being I've been to many dealerships service departments and Valerie Rich let's you know she cares about your experience and satisfaction with the work being done. She goes the extra mile to make sure that the quality, price and service are in sync with what I, the customer, was expecting. I'll always request and recommend Valerie for any service related needs at Wilde East Towne Honda. Thank you! More

Oil change and Battery check My stop was not a complicated one but the Service Advisor who helped me was outstanding. I am a single woman and not always sure if I am making the My stop was not a complicated one but the Service Advisor who helped me was outstanding. I am a single woman and not always sure if I am making the right decision when it comes to my car. Cheryl Romo was so knowledgeable and explained things very well. She was extremely helpful in helping me make my decision about my battery. Thank you Cheryl! Also everyone else I dealt with was very friendly and helpful. Very pleased with my experience. More