Wilde East Towne Honda - Service Center

Lovely Experience I bought my beloved 2014 Honda Accord three years ago. It was love at first sight. After I test drove it, I told my parents that it was so nice I felt I bought my beloved 2014 Honda Accord three years ago. It was love at first sight. After I test drove it, I told my parents that it was so nice I felt like I was stealing it! Leticia and Karen were great to work with. They easily answered any questions I had and they made me feel fantastic about my purchase. It's been three years and it still makes me giddy. My car is not only safe and reliable, it is also beautiful and elegant. It's a thrill to drive! I am so thankful I checked out Wilde East Towne Honda! And, because I absolutely adore my car, I only get it serviced at the dealership. I've worked with Cheryl a few times now and she's always very knowledgeable and helpful. She's a delight to work with! Nate was very helpful with advice regarding the purchase of new tires. I went with the Yokohama Advanced Sport! I'm excited about an upcoming trip with my new tires, Yay! Everyone is always lovely and they do a great job at making sure you are well taken care of. (Thank you for everything!) I highly recommend Wilde East Towne Honda! More

Their Service Dept and Valerie are THE BEST! I didn't trust service departments until I met Valerie and the service team at Wilde Eastowne Honda. They are: honest, trustworthy, a great deal! I didn't trust service departments until I met Valerie and the service team at Wilde Eastowne Honda. They are: honest, trustworthy, a great deal! More

Buying a car is stressful I knew I would eventually want to buy a pre-owned certified Honda CRV. Laura and George helped me decide that it was finally time to buy a newer car I knew I would eventually want to buy a pre-owned certified Honda CRV. Laura and George helped me decide that it was finally time to buy a newer car considering my 1998 CRV was 20 years old. Laura was very knowledgeable about the new features in the newer CRV's and I appreciated the time she took to explain the general functions of these features. More

Attentive, friendly, professional. Customer focused, timely and thorough interactions with staff. Experienced, knowledgeable technicians and service. Darius was efficient and made me Customer focused, timely and thorough interactions with staff. Experienced, knowledgeable technicians and service. Darius was efficient and made me feel at ease with my first service at Wilde. Luis called after initial inspection to discuss an issue of which I was not aware. More

OUTSTANDING Customer Service If I could give WETH 10 stars I would. The customer service that I received is second to none. Val Rich is outstanding! She was so kind and persist If I could give WETH 10 stars I would. The customer service that I received is second to none. Val Rich is outstanding! She was so kind and persistent on my behalf when it came to my Service issues. She really went above and beyond all of my expectations. I do not give reviews often, but with my experience I had, I felt it was the minimum that I could do. I have told everyone how great the service is here and I will certainly be back. THANK YOU! More

Valerie made my visit painless. I've been to many dealerships service departments and Valerie Rich let's you know she cares about your experience and satisfaction with the work being I've been to many dealerships service departments and Valerie Rich let's you know she cares about your experience and satisfaction with the work being done. She goes the extra mile to make sure that the quality, price and service are in sync with what I, the customer, was expecting. I'll always request and recommend Valerie for any service related needs at Wilde East Towne Honda. Thank you! More

Oil change and Battery check My stop was not a complicated one but the Service Advisor who helped me was outstanding. I am a single woman and not always sure if I am making the My stop was not a complicated one but the Service Advisor who helped me was outstanding. I am a single woman and not always sure if I am making the right decision when it comes to my car. Cheryl Romo was so knowledgeable and explained things very well. She was extremely helpful in helping me make my decision about my battery. Thank you Cheryl! Also everyone else I dealt with was very friendly and helpful. Very pleased with my experience. More

Exceptional Val was absolutely incredible. While the vehicle situation was unideal, Val made the experience memorable. Not only did she keep an open line of commu Val was absolutely incredible. While the vehicle situation was unideal, Val made the experience memorable. Not only did she keep an open line of communication, but was able to coordinate a loaner vehicle during one of the coldest days in decades so we could get my daughter to an unexpected dr’s visit. She had a loaner at my work within ten minutes of a request and followed up to check on my daughter. What an incredible act of kindness and service. I would pay extra for a future vehicle just for this type of service. More

Valerie "Val" Rich I met Val, completely by accident (an employee, who is no longer there, lost track of my car after a service appointment). She was so determined to he I met Val, completely by accident (an employee, who is no longer there, lost track of my car after a service appointment). She was so determined to help me, and she did it with such care and humor, that I started asking directly for Val when I needed my car serviced. My impression from that day (in 2014) has been the same since- Val Rich is trustworthy and honest and kind and fair in a business consumers can find intimidating. She is a lovely person who cares about the clients and their cars. Thank you Val, see you next time! More

Always Impressed! I love the long lasting quality of Honda vehicles but even more so the service I received from Honda Madison East Service Dept. Everyone is always qui I love the long lasting quality of Honda vehicles but even more so the service I received from Honda Madison East Service Dept. Everyone is always quick to address your need but specifically Michael the service manager goes the extra mile by making sure all my service is excellent and complete before I leave. Thank you Honda. More