Wilde East Towne Honda - Service Center

Vince was helpful and knowledgeable about the vehicle purchased. He was pleasant to deal with and eager to help with arranging service and final vehicle prep. purchased. He was pleasant to deal with and eager to help with arranging service and final vehicle prep. More

Came in with my new Passport that I purchased at their sister store with no appointment with a shifter trim issue and she took care of me very pleasant and professional. Replacement part was there the nex sister store with no appointment with a shifter trim issue and she took care of me very pleasant and professional. Replacement part was there the next day. More

Well versed service writer with an abundance of enthusiasm. Took my car in for service and Mikaila was exceptional and a great asset to the operations at WETH. When I buy my next car, it will be fr enthusiasm. Took my car in for service and Mikaila was exceptional and a great asset to the operations at WETH. When I buy my next car, it will be from this dealer because of the great service I received from Mikaila! More

My husband and I have an old Honda van and we have brought it twice already to Wilde East Towne Honda for a recall and then a dashboard light that was on. Both times, we talked to Darius Golden, who i brought it twice already to Wilde East Towne Honda for a recall and then a dashboard light that was on. Both times, we talked to Darius Golden, who is AWESOME. He's very nice, attentive, explains everything you need to know about whatever problem the car has and he'll explain you what's gonna happen. Great service. This dealer is not the closest to our house, but we prefer it because of the very satisfying service. More

The service department is great. They're fast, efficient, honest, and do great work. They patiently answer every question and work hard to get you the best service for the best price. honest, and do great work. They patiently answer every question and work hard to get you the best service for the best price. More

November 2020 - Driving into Wilde Honda East Towne Honda, Madison service garage, Service Advisor, Darius Golden, stood out.  He looked so friendly, I was drawn to him immediately. And he was certainl Honda, Madison service garage, Service Advisor, Darius Golden, stood out.  He looked so friendly, I was drawn to him immediately. And he was certainly that; friendly, courteous, and polite. Darius is a good listener since every item I asked to be done had been completed. Some past experiences at other dealerships have included being told my vehicle was done, then arriving to pick it up only to discover that a service I had asked for was either missed or not included on the service order at all. Both resulting in my time being wasted in their waiting area or by having to return another time. Darius kept in contact updating me with each serviced item including repairs the technician and he recommended for my Odyssey. Darius answered my questions and explained the repairs in a way that I understood then provided me with a repair estimate. I was truly impressed with Wilde Honda's Service Advisor, Darius Golden, and will certainly ask for him for all my future Odyssey servicing. Keith / Madison More

Hands down! The best customer service of anyone - not just the dealership business. Cheryl Romo scheduled my service, was there when I checked in, and ushered me through the process until the car was do just the dealership business. Cheryl Romo scheduled my service, was there when I checked in, and ushered me through the process until the car was done. They even washed my car! What a wonderful place! More

We have owned our Odyssey for five years now and every time we bring it in our service has been excellent. This time, when I pulled in, Darius came up and greeted me and he remembered my name. That means time we bring it in our service has been excellent. This time, when I pulled in, Darius came up and greeted me and he remembered my name. That means a lot. I have decided to purchase a new vehicle and I will be coming to Wilde because of him. Thank you Darius! More

We want to personally thank Darius Golden! Darius helped us when our Odyssey broke down on our trip from Minnesota to Wisconsin. As an out town traveller we were so grateful for his time and suppor helped us when our Odyssey broke down on our trip from Minnesota to Wisconsin. As an out town traveller we were so grateful for his time and support while we sorted out what to do with our Honda. He made this stressful event less stressful. We recently had family move to the Madison area and we will be recommending them to the Wilde East Towne Honda Dealership and in particular Darius Golden. Thank you Darius! More

When I recently arrived for an appointment, we ran into a scheduling conflict. What could have turned into a negative experience turned into a positive one based on the professional manner of Darius G and scheduling conflict. What could have turned into a negative experience turned into a positive one based on the professional manner of Darius G and James H. As a female in a car dealership I expected the problem to be put off and sent on my way. Instead, they treated me kindly and respectfully and made the appointment happen. This is how is should be. Wilde Honda truly has outstanding customer service and I trust them completely. Thank you Darius and Jim!! More