
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My wife and I were traveling through Madison when our Honda Accord began to have engine trouble. After calling around, we luckily were directed to Wilde East Towne Honda. Upon arrival, we immediately w Honda Accord began to have engine trouble. After calling around, we luckily were directed to Wilde East Towne Honda. Upon arrival, we immediately were impressed with the level of service, friendliness, and empathy we received. Unfortunately, though, our car needed extensive engine repairs. I can't speak highly enough of how helpful Mr. Spellman was during this difficult situation. Not only did the staff at Wilde East Towne Honda help us secure a rental car to continue on our journey but also helped ensure that the necessary paperwork was completed in order to authorize the needed repairs from Honda. During the entire process, I was continually updated on the progress of my vehicle. I never write reviews but felt compelled as the level of service provided far exceeded anything I ever could have expected. A big thank you to Mr Spellman and the staff of this dealership for putting customers first! More
My wife and I brought our Honda Civic to your service department this afternoon for a battery inspection. We were astounded by the customer service that we received. We were greeted warmly by a service department this afternoon for a battery inspection. We were astounded by the customer service that we received. We were greeted warmly by a service representative and within seconds had someone looking at our car. Cheryl was incredibly knowledgeable, friendly, and professional. She quoted us for a Honda battery, but after realizing that there wouldn't be one available until next week, she located and ordered an after-market battery which was installed within the time and price that she had initially given us. Not only that, but she updated us several times on the progress. While waiting in the waiting area, one of your employees noticed a woman in a wheelchair preparing to leave the room. He crossed the room, going well out of his way, to open the door for her. We just moved to the area and this was our first need for vehicle service. We have two Honda Civics and you can be assured that due to the superior customer service that we received today, you have our business for the next several years. Thank you. More