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Wilde East Towne Honda

Madison, WI

4.8
6,018 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 6,018 reviews

October 01, 2013

Called several dealerships on a Friday evening describing the vehicle I was interested in purchasing. Several salesman said they would see what they had and call me back within 20 minutes. Wilde East Honda w More

by cuhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Joe, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

Oct 02, 2013 -

Wilde East Towne Honda responded

We are so pleased to hear our staff, Joe and Paul, took great care of you. Thank you for your business, we look forward to working with you for our service department too!

September 30, 2013

Shawn has sold us several cars and enjoy working with him. Sean was great to work with for the first time and we will definitely be back when it's time to purchase again. More

by Bjring4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and shawn, Shawn Stittleburg
Oct 02, 2013 -

Wilde East Towne Honda responded

Thank you for coming to our new store and working with Shawn again, and Sean for the first time. We are pleased to have a great staff behind us, and look forward to working with you more in the future.

Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 30, 2013

Everyone was a pleasure to work with at Wilde East Towne Honda. Their facilities were much more convenient and handicap accessable than others I've been to. Jose promptly greeted me and seemed genuinley int More

by LauraS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Stittleburg
Oct 02, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to write about your experience. Being a new dealership to the area, we are pleased to offer many of the things you mentioned. We are glad to hear your experience with our business office, sales staff and managers were all excellent.

Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 30, 2013

I loved my experience at Wilde Honda! Pete was great & I felt that I was valued as a costumer. I also love me truck!! :) thank u Wilde Honda! More

by Nikki13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Peter Wisniewski
Oct 02, 2013 -

Wilde East Towne Honda responded

Thanks for the review, we are happy you love your new truck.

Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 30, 2013

I would highly recommend working with sales consultant Sean Bindley! He is truly genuine! Wilde East Towne Honda provided us with exactly what we wanted and within our budget. Love this place! Overall, Gr More

by egrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2013 -

Wilde East Towne Honda responded

Thank you! We are glad Sean did so great for you, and we look forward to giving your friends and family that same great experience.

Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 30, 2013

Referred 2 family members and 1 friend to Shawn. All 3 of them all bought new Honda CRv’s from Him. They all said that Shawn has a, I will not be under sold attitude, and he does what it takes to make the de More

by snobirds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Oct 02, 2013 -

Wilde East Towne Honda responded

Thank you for your referrals. We are very happy to hear your experience was so great you referred friends and family already.

Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 29, 2013

Excellent work in finding the exact car that I wanted. I absolutely love my car, and they were spot on in getting the exact make, model, mileage and features. The surprised me by having it washed and ready More

by jwabers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Jerry, Peter and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

Oct 02, 2013 -

Wilde East Towne Honda responded

Thank you for your review. It was our pleasure to serve you and get the perfect vehicle for you. Thank you for your business.

September 29, 2013

We were looking for a mid sized SUV. Jose showed us a bunch. They had lots of choices. He was patient and informative and we drove many cars. We didn't feel hurried and everyone at the dealership was More

by mikepeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 27, 2013

Wilde East Towne Honda had an accurate listing of vehicles on their website with fair prices already listed. Once I visited the lot, I was able to find the two exact cars I researched online and coul More

by wisederek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Mike, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

Oct 01, 2013 -

wisederek responded

Hi Chad, Thank you for reaching out. I viewed a 4 as Exceeding Expectations which is a pleasant experience. The pricing on my vehicle was fair, however, when I offered a final negotiated price for the vehicle the manager came back with $25 added to the price. So, if you are interested in why there weren't 5s, you will need to concede $25 next time. Don't always feel like you have to have the final say in the price of the car. It's not always worth it. Derek

Oct 02, 2013 -

Wilde East Towne Honda responded

Derek, thank you for the additional feedback. It is disappointing to hear that the price was something that could have easily been corrected. I am not familiar with the exact situation, however if there was an offer we were able to accept (within $25) - it is something we should investigate as to why we did not accept the actual offer. Thank you for your business, and we will be reviewing this with our staff. Regards, Chad

Dec 09, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to write about your experience. We appreciate the kind feedback, and hope to see you again the next time you are looking for a vehicle!

September 27, 2013

The employees listened to what we wanted and provided us with excellent service from the vehicle all the way to the financing and paperwork. It was an awesome experience! Thank you! More

by blanska66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Victory, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

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