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Wilde East Towne Honda

Madison, WI

Overview
Employees
Reviews
Vehicles
4.8
6,010 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 6,010 reviews

September 27, 2013

Wilde East Towne Honda had an accurate listing of vehicles on their website with fair prices already listed. Once I visited the lot, I was able to find the two exact cars I researched online and coul More

by wisederek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Report | Print
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Mike, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

Oct 01, 2013 -

wisederek responded

Hi Chad, Thank you for reaching out. I viewed a 4 as Exceeding Expectations which is a pleasant experience. The pricing on my vehicle was fair, however, when I offered a final negotiated price for the vehicle the manager came back with $25 added to the price. So, if you are interested in why there weren't 5s, you will need to concede $25 next time. Don't always feel like you have to have the final say in the price of the car. It's not always worth it. Derek

Oct 02, 2013 -

Wilde East Towne Honda responded

Derek, thank you for the additional feedback. It is disappointing to hear that the price was something that could have easily been corrected. I am not familiar with the exact situation, however if there was an offer we were able to accept (within $25) - it is something we should investigate as to why we did not accept the actual offer. Thank you for your business, and we will be reviewing this with our staff. Regards, Chad

Dec 09, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to write about your experience. We appreciate the kind feedback, and hope to see you again the next time you are looking for a vehicle!

September 27, 2013

The employees listened to what we wanted and provided us with excellent service from the vehicle all the way to the financing and paperwork. It was an awesome experience! Thank you! More

by blanska66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Report | Print
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Victory, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

September 27, 2013

Joe Paul was great to work with throughout the sales experience. Before making a purchase I drove multiple cars - and made multiple visits to the dealership. Each time Joe arranged for me to drive any More

by swsmith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Report | Print
Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 26, 2013

They answered our questions we had regarding the vehicle. Were flexible in staying late for a test drive and to start purchasing paperwork. We thought we'd purchase used and overnight changed our minds, they More

by jen00car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Report | Print
Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 23, 2013

When I had to replace my Pilot, I insisted on another Honda. Joe Paul helped me get the perfect CR-V. Also I recently had a good experience with your service department. Thomas Meier replaced the rea More

by barbgary65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 23, 2013

Everyone at Wilde was very polite, professional and helpful. I would recommend this dealership to everyone I know based on the great service I received there. The people I dealt with are true profess More

by lteubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spellman, Shawn Stittleburg
Report | Print
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Jerry, Mark, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

September 22, 2013

Jerry and Shawn were very helpful allowing us to take our time test driving vehicles and make the right choice for our next family vehicle. Jerry and Shawn put in extra time after the dealership closed for More

by dotats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Report | Print
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Jerry, Joe, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

September 22, 2013

Victor and shawn did more than I could ever imagine for me so that ibwas able to take my new vehicle home the same day! More

by jpresser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
victor laws
Report | Print
Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

September 18, 2013

It was obvious that all the employees were trained very well. They were very proffessional in answering our questions and treated us as if we were their only customer.We visited many other car dealers and More

by barfbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
Report | Print
Oct 01, 2013 -

Wilde East Towne Honda responded

Thank you for taking the time to review Joe, Kevin, Steve, Shawn and our dealership. We are glad to see your experience was positive, though we wish it would have been across the board, all 5's! Often times others will see less than a 5 as failing, we are striving for excellence and look as anything below a 5 as an improvement opportunity. We would like to know what do we need to do to exceed your expectations. Our mission is to continuously improve - and we hope you see that on your subsequent visits. That being said, if there is anything more you can elaborate on to help us understand where we fell short of your expectations for a great experience, we would greatly appreciate it. Thank you again, and we appreciate your time to do this, Regards, Chad Wojtysiak Customer Relations Wilde East Towne Honda 608-316-2308

September 17, 2013

My car purchase experience was great! Mike and Kevin were wonderful to work with and made the experience of buying a new/used car fun. More

by bablaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 21, 2013 -

Wilde East Towne Honda responded

Thank you for writing about your experience here at Wilde East Towne Honda. Many customers now are turning to online reviews to make buying decisions. What friends and neighbors have to say / post about places really make a difference. It would be really great if you could take a moment to repost your review (a simple copy and paste) for us and let others know about your exceptional experience! If you have a Google account and don't mind posting there: https://plus.google.com/117717615281572108215/about?hl=en Or a Facebook account and don't mind writing a 'recommendation' on our Facebook page: https://www.facebook.com/WildeEastTowneHonda Thank you again for your review and your business with us. We look forward to being your dealership for all your automotive needs! Regards, Chad Wojtysiak Customer Relations 608-316-2308

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