
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,896 reviews
My husband and I have been looking for a van for some time. Using AutoTrader.com, we found several online. After looking and deciding what we wanted, I contacted the Wilde East Towne Honda Sales Depart time. Using AutoTrader.com, we found several online. After looking and deciding what we wanted, I contacted the Wilde East Towne Honda Sales Department and spoke with Shawn Stittleburg. Even though the van I initially called on was sold the night before, Shawn kept me on his list for anything up and coming. With a few days, one dropped in price and was in a price range within our budget. I emailed the link to Shawn, and set up an appointment for that same day. After test driving the van with Craig, we negotiated on a price that worked for us. We appreciated the time put in to our deal, and are very happy with our new vehicle! Thanks to everyone at Wilde East Towne Honda! Great job and great customer service from a team that looks like they have some fun! More
From the get go, the team at Wilde Honda was phenomenal! I originally stopped by the dealer to look at another car and as Emily Herritz and I were walking around the lot, I spotted the car I ended up purcha I originally stopped by the dealer to look at another car and as Emily Herritz and I were walking around the lot, I spotted the car I ended up purchasing. Emily was very friendly and made the test drive and whole experience wonderful. I had been to several other dealers around the Madison area and they weren't even in the same league. Jorge has a wonderful demeanor about him which carries over the the rest of his employees. My only complaint (if you will) is that the dealer would not accept a check from my bank on a pre-approved loan. Instead, had to use their financing which was 3.0% APR higher than my bank approved me for. Wilde's service department is excellent and has taken care of every concern I have had with my vehicle, no questions asked. I can't speak enough about my experience and have already recommended Wilde to several friends. Keep up the great work ladies and gentlemen! You can look forward to my business in the future! More
It was refreshing to work with Mary Liebig at Wilde East Towne. An experience earlier in the week with another dealer had me second guessing the need to make this purchase on behalf of my sister, Suzanne. Towne. An experience earlier in the week with another dealer had me second guessing the need to make this purchase on behalf of my sister, Suzanne. Suzanne is not one who is comfortable making a large purchase like this, and to be honest I'm not usually looking forward to dealing with a car salesperson (based on past experiences). But, I've had success with an internet-type purchase in CA, and I thought we'd give it a go in WI for my sister. I was handling the financial part remotely from CA, while my sister ate cookies in your lovely waiting room. If Mary hadn't called and emailed the day that she did, as a follow-up to my Kelly Blue Book inquiry, I'm not sure I'd be writing this. We probably would have postponed the decision to purchase for months, or even a year from now. I was that disgruntled with this other experience. So give Mary credit for her follow through. Most importantly, Mary made sure she was the point person through the whole ordeal. She presented herself as a very down-to-earth, professional salesperson, and one who was not pushy. She made it clear that she was going to try to do whatever it took to give us a good deal and convert us to a customer. She claimed she was relatively new at Wilde ET, but you know, she handled herself as one who was seasoned, and a straight-shooter. Both my sister and I appreciated that. We can't say enough good things about Mary. My sister LOVED her, and gave her a hug when it was all over with. Overall it was a pleasant experience. Lastly, when it came to some tougher questions (as in financing the difference vs. credit card vs. cash), Mary was smart enough to engage Eric (nice guy, can't remember how far up the ladder he was, but I think it was the top step). He and Mary mapped out all the options, and when I challenged some of the Honda financing rules and Wilde credit card limit rules, he came to a resolution that made everyone happy (at least on my end). I thank them for that. Okay, I'm almost done with my lengthy endorsement. But, I wanted to make sure that Mary was recognized properly. Let's face it, we consumers don't make a new auto purchase very often, so when we do, it's nice to have the outcome be so enjoyable. Many thanks. Best of luck to you and your dealership. Ed S Concord, CA A Wisconsinite at heart. p.s. I am not related to Mary, nor anyone at Wilde that I know of. No animals were hurt when composing this rating. More
Both Craig and Peter were very knowledgeable and friendly. Both gentlemen knew all of their products and everything about the car. They both were very polite and answered with a yes sir. I wish I co friendly. Both gentlemen knew all of their products and everything about the car. They both were very polite and answered with a yes sir. I wish I could have received a better price on my trade in, but in the long run I believe I got a fair and honest deal. More
From the moment I called to make an appointment, I have had nothing but the best experience with Wilde Honda Service. Everyone was very friendly and helpful. Mike took the time to explain the paperwork t had nothing but the best experience with Wilde Honda Service. Everyone was very friendly and helpful. Mike took the time to explain the paperwork to me in a way that was not demeaning; he made an extra effort not just with me but with other customers waiting. The waiting room is spacious, welcoming and clean, and there is even a Green Room on the roof for kids to play while waiting. My son didn't want to leave! I'm sold on this place. More
This is the 3rd car I have bought from Wilde because the service is so good and they are willing to work with me. The Wilde team always goes above and beyond any other dealer I have visited. service is so good and they are willing to work with me. The Wilde team always goes above and beyond any other dealer I have visited. More
Everyone I talked to was friendly and helpful. Mary Liebig was my sales person and the moment I met her I felt at ease. She was helpful and definitely not high pressure. I have had bad experiences with Liebig was my sales person and the moment I met her I felt at ease. She was helpful and definitely not high pressure. I have had bad experiences with auto salespersons and I was expecting this to be the same but it was not. I actually had a good time and I bought a great car. Thanks Wilde East Townes Honda. More
I had the worst experience trying to lease a vehicle with Wilde. They were trying to pull the wool over my eyes when it came to the trade in value of my car. They accused me of being a liar when I told them Wilde. They were trying to pull the wool over my eyes when it came to the trade in value of my car. They accused me of being a liar when I told them there was nothing wrong with my car. The used car manager was completely ignoring me and directing the whole conversation to my boyfriend even though the car was mine and I was the one who wanted the new car. He also mentioned something about needing to sell my car to someone with their eyes closed which seemed dishonest to me. He was trying to trick me into taking a significant amount less on my trade in value based on no evidence. I will never go to Wilde again and I have actually taken my business to their biggest competitor in Madison and I have been treated very well there. More
Lynn did an excellent job of getting us a deal we could accept. She went the extra mile to make things work. I never felt pressure to buy She got us a sigh and drive lease on a 2013 Honda Civic, which we r accept. She went the extra mile to make things work. I never felt pressure to buy She got us a sigh and drive lease on a 2013 Honda Civic, which we really like. The gas mileage is great. She even got us some lunch. Which was really appreciated.. Peter explained the terms to us and really helped us. He gave us a couple perks to sweeten the deal. Thank youy Lynn. Peter and Wild Honda . Every one made us feel special, not just a car buyer. More
I have bought two vehicles from Wilde East Towne Honda in a span of two months replacing our older cars. I worked with Don Sturkol on both my sales and he made everything easy and answered all my questions. a span of two months replacing our older cars. I worked with Don Sturkol on both my sales and he made everything easy and answered all my questions. What really stood out for me was the honesty, straightforward approach they took and got the vehicles that I wanted and needed. My girlfriend came along to help pick out her new car and was put at ease. It is not an easy thing for her to do sales and allocated most of the work to me. She stepped away excited, at ease and satisfied with her purchase. They recommended add-ons that made sense for our life. Kevin in financing was a joy to work with. He gave advice to improve credit, dealt with the DMV for me with what could have only amounted to confusing and helped guide me like the professional he truly is. Each time I have visited since for the free car wash (something I admittedly take quite advantage of) I am treated with respect and all my questions and concerns are answered. Mike Spellman from the shop has handled all of my questions and gone above and beyond for me. My dog puked on my carpet in the car and Josh from detailing took the time to get the stain out and even vacuumed up my seats for me for no charge. I would absolutely recommend this dealership. They even are dog friendly and offered treats, water and some food. Truly a place that goes out of its way to make sure you feel like family (even the furry ones). More