Wilde East Towne Honda

We had visited about 6 other dealerships before checking out Wilde East Towne Honda. This dealership was the first one where we didn't feel pressured to buy the first car we looked at. From our first c out Wilde East Towne Honda. This dealership was the first one where we didn't feel pressured to buy the first car we looked at. From our first contact, Jerry was very low-pressure and friendly. He allowed us to wander around without breathing down our necks the whole time, and when we were ready to start test-driving vehicles, he was right there to help. There were some initial delays in processing the sale due to how busy it was, but Jerry didn't just pass us off to someone else for processing. When we encountered other complications with our financing which needed to be addressed by someone else, he still checked-up on us frequently. A typo in our pre-approval caused our credit union to reject the financing request. It was after business hours on Saturday, so they couldn't contact anyone at the credit union to resolve the issue. Peter had the misfortune to be the one who needed to deliver the bad news. He didn't immediately dismiss our explanation, and after reviewing the situation further, agreed to process the sale on the assumption the issues with the credit union would be resolved once the credit union was open again (and they were). Jerry followed-up with us again a few days after the sale which was a first for us. This is some of the best customer service I have received - not just from a car dealership, but in general. We would recommend the dealership to anyone and plan to go to them first the next time we are looking to buy a car. More

Shawn, Justin and Pete took great care of me! They were a pleasure to work with and I look forward to working with them In the future. pleasure to work with and I look forward to working with them In the future. More

It was my first time purchasing a car. I never thought it would be so easy. Everyone was very helpful without taking the advantage of me being a new comer. I was very impressed. would be so easy. Everyone was very helpful without taking the advantage of me being a new comer. I was very impressed. More

I hate the car buying process, but Wilde Honda made it painless. We came in two separate Saturday's, the first to test drive and get information, the second to make a deal. I always fear high pressure s painless. We came in two separate Saturday's, the first to test drive and get information, the second to make a deal. I always fear high pressure salesmen, but Brent provided a comfortable car-buying experience, no pressure and I didn't feel rushed. Brent provided us relevant information we could use in making a sound decision on our next vehicle purchase and then worked with us to get a great deal. I truly appreciate his assistance and patience, answering all of our questions or finding someone who could. Brent followed-up with us to see if we had any additional questions and to ask if we were happy with our new Honda Accord. Eric shared his experience with Wilde Honda, making us even more comfortable with the dealership. And thank you for working with us on a competitive price and trade-in, we left feeling we got a great deal and that we didn't give our car away! Jorge, the owner and general manager, welcomed us and shared his vision of Wilde Honda. He truly made us feel welcome and part of the Wilde Honda "family". I highly recommend Brent Alexander and Wilde East Towne Honda, they truly make you feel a part of their "family"! Thank you! More

Jerry is very organized and made the process of purchasing a vehicle seem easy. From the test drive, to valuing my trade in, to getting pricing on some accessory equipment, to coming up with the f purchasing a vehicle seem easy. From the test drive, to valuing my trade in, to getting pricing on some accessory equipment, to coming up with the final numbers, he makes things happen. Where other people in the dealership needed to get or be involved, Jerry took charge made things happen quickly. This dealership is a first class operation and you can see that by the condition of the facilities, the people working here and how they all work together as a team. More

We have leased nothing but Accords since 1995; this is our first from Wilde. It was truly an enjoyable experience from the 1st inquiry phone call and warm welcome into the showroom, through the purchase our first from Wilde. It was truly an enjoyable experience from the 1st inquiry phone call and warm welcome into the showroom, through the purchase and finance paperwork to the wonderful follow-up from our sales consultant. We truly were made to feel valued, like family. We, as well as our adult children, had been traveling to the Milwaukee area for our Hondas after a horrific experience with a local dealership's service center 10 years ago so it goes without saying how delighted we are to have found an honest dealership right here in Madison that we can place our trust in. More

Our experience with Wilde East Towne Honda was exceptional. We worked with Allen Kapugi and have already recommended him to 3 of our friends who are in the market for a new Honda. Everything abo exceptional. We worked with Allen Kapugi and have already recommended him to 3 of our friends who are in the market for a new Honda. Everything about this dealership says class. The staff was all very welcoming and reasonable with our requests. We only wanted a white van and they went above and beyond to make that happen. There was never any pressure to make a decision that day nor was there any pressure to purchase from them. We visited the competition in Madison as any car buyer would and were very turned off by their tactics. If you are a "facts based" buyer than Wilde is your place. Don't waste your time going to Fish Hatchery Road! Madison finally has another choice for Honda's and we will be back!!! Thanks for everything Allen!! More

From the moment I walked in the door, I felt valued. Allen greeted me kindly and truly listened to what I wanted and what I could afford. Not ONCE in the process did I feel like either Allen or Phil we Allen greeted me kindly and truly listened to what I wanted and what I could afford. Not ONCE in the process did I feel like either Allen or Phil were trying to negotiate or "pull a fast one" on me. The offer was presented, discussed with respect and agreed upon with a smile. It was so refreshing to be in a large dealership and feel like I was working with a small town lot that knew me and respected me. Thank you for an amazing deal on my Civic. I love it. Wilde East Towne Honda has won my business!!! More