
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,867 reviews
I have bought two vehicles from Wilde East Towne Honda in a span of two months replacing our older cars. I worked with Don Sturkol on both my sales and he made everything easy and answered all my questions. a span of two months replacing our older cars. I worked with Don Sturkol on both my sales and he made everything easy and answered all my questions. What really stood out for me was the honesty, straightforward approach they took and got the vehicles that I wanted and needed. My girlfriend came along to help pick out her new car and was put at ease. It is not an easy thing for her to do sales and allocated most of the work to me. She stepped away excited, at ease and satisfied with her purchase. They recommended add-ons that made sense for our life. Kevin in financing was a joy to work with. He gave advice to improve credit, dealt with the DMV for me with what could have only amounted to confusing and helped guide me like the professional he truly is. Each time I have visited since for the free car wash (something I admittedly take quite advantage of) I am treated with respect and all my questions and concerns are answered. Mike Spellman from the shop has handled all of my questions and gone above and beyond for me. My dog puked on my carpet in the car and Josh from detailing took the time to get the stain out and even vacuumed up my seats for me for no charge. I would absolutely recommend this dealership. They even are dog friendly and offered treats, water and some food. Truly a place that goes out of its way to make sure you feel like family (even the furry ones). More
Ben did a wonderful job helping us find a new Honda Minivan. I was especially impressed that he even included the children in the car buying experience. I felt that he was honest and helpful through th Minivan. I was especially impressed that he even included the children in the car buying experience. I felt that he was honest and helpful through the car buying experience. He was also very personable which made the car buying process fun. I wouldn't hesitate to recommend him to anyone thinking of buying a car. It also helped that Wilde's prices were competitive for our area. I can guarantee I will be back to buy our next car from Ben and Wilde East Towne Honda. More
Jerry went out of his way to help us with an online purchase, answering detailed questions about the car before we saw it and completion of paperwork. He even picked us up at the airport since we flew purchase, answering detailed questions about the car before we saw it and completion of paperwork. He even picked us up at the airport since we flew in from out of state. This dealership was much easier to deal with than any other dealership we contacted for online information about cars and the purchase process was easy and Jerry was extremely nice. More
Jose was very helpful and made my first time car buying experience awesome! He seemed honest, genuine, and down to earth. I would definitely come back and will recommend him to friends. experience awesome! He seemed honest, genuine, and down to earth. I would definitely come back and will recommend him to friends. More
Emily and Phil were great to work with. I was looking for a car and it came down to a Honda at Zimbrick and at Wilde. The customer experience at Wilde was much much better then Zimbrick. I would recommend Wi a car and it came down to a Honda at Zimbrick and at Wilde. The customer experience at Wilde was much much better then Zimbrick. I would recommend Wilde everyday over the other. Nice to have some competition in this area for Honda. More
Stopped in Wilde to take a look around, and to check out the Accord.. Met the very energetic Allen Kapugi, and he gave us the grand tour of the new facilities. The weather was inclement, so we set up a te the Accord.. Met the very energetic Allen Kapugi, and he gave us the grand tour of the new facilities. The weather was inclement, so we set up a test drive later in the week. We were happily surprised to find an Accord, that was ready for our test drive, with exactly the features we talked about. Allen made sure we had the car we wanted to look at and drive. Well, after the test drive, we offered an amount...two minutes later, we had a new car. That simple. Allen was very attentive, and willing to help us in any way. Good guy, 'nuf said. More
Was a very pleasent buy. Just a straight and honest dealing. No apparent deception in pricing. Don was a wonderful salesman and truely helpful to me and the wife. Wilde Honda East will be my first sto dealing. No apparent deception in pricing. Don was a wonderful salesman and truely helpful to me and the wife. Wilde Honda East will be my first stop when I look for my next vehicle. My hats off to you. 2 Freds More
This dealer was very effective at getting me the information I needed on the car of interest in an effective amount of time. Even through some difficulties with paperwork and financing, this dealer information I needed on the car of interest in an effective amount of time. Even through some difficulties with paperwork and financing, this dealership was great to work with and made this an enjoyable experience. More
I originally planned on purchasing my new Accord Sport from another major Honda dealer in Madison due to the extremely low priced deal I was able to negotiate. Wilde Honda wasn't even in the plan, until I from another major Honda dealer in Madison due to the extremely low priced deal I was able to negotiate. Wilde Honda wasn't even in the plan, until I was pushed to go there by a close friend, who had just purchased from Wilde. In less than an hour of telling Todd the deal I was offered at the other dealership he and his manager were able to beat it, along with offer several different colors than were in stock across town. Immediately upon entering Wilde the environment was inviting and the people friendly. Todd's attitude and personality was phenomenal - definitely hard to beat. He was knowledgable, not the bit pushy on the deal or accessories and extras, and friendly. I would definitely recommend seeing Todd. When it came to the financing, Peter was extremely helpful as well. Honda Corp. gave him over an hour of time to explain the paper work and financial aspects of buying a car...he completed it with me in just over a half hour and I felt everything had been explained clearly and completely. Between the deal I got on this Accord and the friendliness of everyone at Honda Wilde I will definitely be recommending them to anyone I know who is in the new or used car market. More
I felt my experience was the result of a combination of minor instances that all ended up to a very bad one in the end. It started with the unpleasant phone call from another sales rep. Then it was Cr minor instances that all ended up to a very bad one in the end. It started with the unpleasant phone call from another sales rep. Then it was Craig bashing that sales rep the entire time we looked at the vehicle. One or two comments were not necessary but would have been overlooked, and yet it went way beyond being professional as he could just not let it go. Then it was the van getting scratched while Craig was moving it. My husband and I felt very pressured to buy the car on site when we needed a few days to research and think about it all. Shawn and I agreed on a time for financing (knowing I had to be at work on time). I arrived on time, yet waited for 20 minutes before anyone helped me, which caused me to be late to work, which is a huge deal at my employment (and was addressed). When we test drove the vehicle, Craig told us we would get 3 months of XM radio, it came with the certification warranty (1 year/12,000 IN ADDITION to the factory warranty which was 10 yr/100,000 bumper to bumper). When I called to confirm we would get XM radio, Craig told me that he never said that. I called XM and they did in fact give us 3 months free of XM radio. The warranty was completely untrue and left us with a higher payment than expected. The car came without an owners manual so I called Craig to inquire and he informed to me to go on e-bay "Because with the good deal we gave you, you can afford to spend $20 on a manual." That was completely unprofessional in my opinion and to suggest I buy something on ebay which anyone could put together is ridiculous. I called Honda and they informed me that not only is it mandatory for certified cars to come with a manual, but with also a valet key which no one spoke to us about. Basically, if we left the lot and never questioned anything no one would have given us the items that were supposed to come with the car. And to finish, 2 days after purchase the bumper on the side popped out AND we had a flat tire. So based on the entire experience, I would say it was terrible. Like I said, if it was one or two of the above, I could have let it go. However, by not having the owner's manual in my car I am jeopordizing the safety of my children. I am a nationally certified car seat technician so I know the rules for properly putting in car seats. I can not safely install their car seats without both the owner's manual to the car and the manual to the car seat. And when I asked Craig if there were car seat technicians in the building that would help me install the seats, he informed me there were no such people. George (general manager) told me differently when I spoke to him. To me, it would seem that Wilde sells family cars yet does not pay attention to the lives of the children riding in the car. The owner's manual was the one thing that put me over the edge. If it would have been a simple over sight that would have been taken care of immediately, no big deal. But after the inapporopriate comment that was made and my time yet again used to research how to obtain an authentic manual, I felt the entire experience was unacceptable. I have been buying cars at a local competitor for 18 years and have NEVER encountered service such as this before. I suppose that is why my expecations might be a little high. More