Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wilde East Towne Honda
Madison, WI
5,875 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs.
Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,875 reviews
July 01, 2013
Made three separate visits to Wilde East Towne Honda in Madison, WI. Two for test drives, and one for picking up the new car we decided to purchase. Especially enjoyed working with Allen Kapugi who closed Madison, WI. Two for test drives, and one for picking up the new car we decided to purchase. Especially enjoyed working with Allen Kapugi who closed the deal with us. He gave us space, patient, did not apply excessive sales pressure, was knowledgeable, and seems like a very good person. We were at the dealership past closing on two of the visits and no one every made us feel rushed. More
by gregkliner
June 28, 2013
My overall experience was great. Everyone I came across were very friendly. Right when I walked through Wilde, everyone made me feel welcome throughout my car buying experience, not once did I feel pressur were very friendly. Right when I walked through Wilde, everyone made me feel welcome throughout my car buying experience, not once did I feel pressured into buying anything. I did a trade in and the price they offered for it was great. Wilde even washed and polished my new car before leaving there establishment, i drove off feeling very secure and confident with the service that was provided too me, and i would recommend Wilde to any of my friends. AKOUVI More
by Elisiorem
Employees Worked With
Eric Henderson
June 27, 2013
What an overall great experience we had at Wilde Honda.. They were open late to help working families find the vehicle of their needs. Our salesman Sean was an outstanding individual that met every need we They were open late to help working families find the vehicle of their needs. Our salesman Sean was an outstanding individual that met every need we had. The manager Shawn worked well with us on pricing and accommodated us in every way possible. The F&I person we had was Kevin and was awesome and assisted us as well. We have already passed on our tremendous experience to friends and family!! We Will be back!!!! Dennis & Sandy Flick and Family More
by flicks4
Employees Worked With
Shawn Stittleburg
June 22, 2013
We had a very pleasant car-buying experience. Everyone we dealt with was very friendly, helpful, and treated us with respect. Mary was great to work with. She is a very friendly, down-to-earth person and wor dealt with was very friendly, helpful, and treated us with respect. Mary was great to work with. She is a very friendly, down-to-earth person and worked very hard to ensure everything was done to our satisfaction. More
by Jon1941
June 19, 2013
We had a good overall experience with buying our car from Wilde East Towne Honda. Craig was very friendly and seemed to know quite a bit about the vehicles he is selling. We will definitely consider coming Wilde East Towne Honda. Craig was very friendly and seemed to know quite a bit about the vehicles he is selling. We will definitely consider coming back for future purchases. More
by jnhousley
Employees Worked With
Pepe, Shawn Stittleburg
June 17, 2013
First of all-- I am a careful buyer. I evaluate many things before I step into the dealership and negotiate hard. When I started taking internet quotes for a CRV from dealers, Wilde east gave me (in t things before I step into the dealership and negotiate hard. When I started taking internet quotes for a CRV from dealers, Wilde east gave me (in the very first time) a fair quote. They were super nice in the discussions (no pressure) and also matched the quote from another local dealer in my area. After I walked into the dealership, whole experience was again very smooth and all of them ( Eric, Ann, and Justin) were great to talk to. Becuase we had to wait for a while (finance people were taking care of other customers who were ahead of us) Eric arranged a gift card to a nearby restaurent for us. Overall, I had a really good and positive experience and would recommend this dealership to one and all !! More
by vinchu00
Employees Worked With
Eric Henderson
June 17, 2013
Wilde East Towne Honda is new to the Madison area but they are not new to the auto industry. I have been a long time Zimbrick customer simply because they were the only local Honda dealership around. T they are not new to the auto industry. I have been a long time Zimbrick customer simply because they were the only local Honda dealership around. They do a fine job but I never really left saying...wow what a great experience. I decided to check out Wilde East Towne Honda. Unsure if I wanted to buy or lease, I spoke to sales manager, Eric Henderson to get the ins and outs of both. For the first time ever, I didn't feel as though it was all about making money. Eric took the time to explain the true benefits of each and we moved forward with a couple leases. I really feel like they want your business and want you to leave with a positive experience. There was no pressure to make an immediate decision but I felt really comfortable moving forward with the deal. The vehicles have been great. Give them a shot! You will be glad you did. More
by bigdog202
Employees Worked With
Eric Henderson
June 13, 2013
Great experience! I never thought I would use this expression to describe buying a new car but Wilde East Towne Honda made this a reality. My wife and I were comparing the Toyota Rave 4, Hyundai Tu expression to describe buying a new car but Wilde East Towne Honda made this a reality. My wife and I were comparing the Toyota Rave 4, Hyundai Tucson and the Honda CRV. We were sold on the Honda CRV because of the VALUE, Eric the no nonsense sales manager and the creative finance team headed by Ann. The deal was so good we never got to Hyundai and we are not having second thoughts. More
by david03
Employees Worked With
Brian Omejc, Eric Henderson
June 05, 2013
Buyers beware. I bought an Accord at the Wilde in Milwaukee 5 years ago. It was a fair situation, so thought I'd try the new business in Madison. We took our truck that we intended to trade along wit Milwaukee 5 years ago. It was a fair situation, so thought I'd try the new business in Madison. We took our truck that we intended to trade along with many of the vehicle registrations and the title. Wilde did a portion of the VIN on our trade and miss wrote one of the numbers/letters, so trade came up as a newer version. We kept telling Wilde the year of the truck. We also told them multiple times prior Wilde purchase and that we had a Honda Accord. Went to leave, and had to meet what seemed like 15 managers.... one manager Eric, again told him we owned Honda Accord and right before leaving, was told we qualified for Honda rewards. We again wanted to think on all of this over the weekend. We went in on a Saturday and spent literally 4 hours there. We called them on Monday morning and said we'd take the deal and told them what time we would pick it up. When we arrive on Monday afternoon, literally took another 3 plus hours to get paperwork done. They'll try to talk you to death, get you off focus by changing subjects, try to sell you every other maintenance and protection add-ons. Again they exhaust you to pieces. Was told maintenance contract would include oil changes and tire rotation. Maintenance contract arrived and no tire rotation. Plus due to the dealership not running the full VIN number they wanted $3,000 more for purchase price after we drove the vehicle home. Eric, the new car manager said we mis-represented ourselves - claimed fraud because we signed paperwork with incorrect model year of trade. I understand mistakes, but why would dealership ever do a partial VIN number on trades. We were so mentally and physically exhausted by their sales approach-makes you feel like you are in a corner and fighting for your life. Finallly worked with the Manager George, of course it took him 4 plus hours to speak to me via phone after 2nd phone call. George too has attention disorder, we decided to split the difference and then he still didn't get the home address/city correct. NEVER ARE THE MANAGERS ABLE TO LISTEN. SLIMY. NEVER WILL RECOMMEND TO ANYONE. Take a tape recorder with you to record the lack of Wilde not listening to you. My niece bought from them and had many problems also. Buyers beware. When speaking to the General Manager, I indicated to him we lived in Mt. Horeb WI. The manager offered to have the salesperson drive the final paperwork to our house, but the General Manager had a lack of attention because he said he'd send the salesperson to our Oregon WI address. I corrected the manager and reminded him we lived in Mt. Horeb. How insulting to hear the General Manager indicate we lived in Oregon and not Mt. Horeb - or should I say - yet another mistake. I was given the option to return the vehicle, or pay the $3000 and I offered to split the $3000,. The response is outlining everything based on the recorded telephone conversations. Did someone listen to the conversation my husband had with Eric? The response is addressing just the incorrect vin and how the dealership never needs to run a full vin number. I had my insurance company run the vin number as Eric identified during one of our conversations-replacing the "Y". That incorrect VIN brought up a 2001 Toyota Tundra. I was told the maintenance contract would cover oil changes and tire rotations, now I find out it's just oil changes. Of course that conversation was never recorded, so I'm sure it is my misunderstanding at this point. More
by heidi8
Employees Worked With
Jorge Hidalgo, Eric Henderson
June 04, 2013
From the get go, the team at Wilde Honda was phenomenal! I originally stopped by the dealer to look at another car and as Emily Herritz and I were walking around the lot, I spotted the car I ended up purcha I originally stopped by the dealer to look at another car and as Emily Herritz and I were walking around the lot, I spotted the car I ended up purchasing. Emily was very friendly and made the test drive and whole experience wonderful. I had been to several other dealers around the Madison area and they weren't even in the same league. Jorge has a wonderful demeanor about him which carries over the the rest of his employees. My only complaint (if you will) is that the dealer would not accept a check from my bank on a pre-approved loan. Instead, had to use their financing which was 3.0% APR higher than my bank approved me for. Wilde's service department is excellent and has taken care of every concern I have had with my vehicle, no questions asked. I can't speak enough about my experience and have already recommended Wilde to several friends. Keep up the great work ladies and gentlemen! You can look forward to my business in the future! More
by usmcordee
